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Web Help Desk Alternatives

We have been using Web Help Desk for the last few years because Casper assets sync directly into the system which is great. We do have issues creating reports from Web Help Desk for specific asset requirements and their support have been promising fo...  View more

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Any way to restrict iOS being upgraded ?

Hey all, We work with around 800 iPads in our school and school doesn't want the iPads to be updated to iOS 7 once is released ( just to prevent having issues, as we dont have many issues on iOS 6) Any policy or script would restrict devices to be up...  View more

  • 597 Views
  • 1 replies
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Disabling Write Privileges to External Volumes

My company's current security posture coupled with the lack of a Symantec Data Loss Prevention client (OS X) have driven a new request: "...to have the ability to write to USB/DVD disabled for all Macs" I have been through the posts associated w/ dis...  View more

  • 875 Views
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Imaging log file on client computer

After imaging a couple of computers I get an error message That says ... "Could not find target drive..." This was because the person renamed the Hard Drive etc. I have fixed this before, just can't find the log file location or history that is store...  View more

  • 569 Views
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Asset Tag is not able to Add Casper inventory

Hi, Could you help me to resolve below issue. In casper i am facing a different issue- i am able to add asset tag in Casper inventory per machines. But is not saving, but its just only roaming the spinning gear. Message i am getting - Computer inform...  View more

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Python Script to import data into the JSS

https://github.com/nmcspadden/JSSUpdater I've written a Python script that can take a CSV file with usernames / real names matched to serial numbers and import that into the JSS to update mobile devices that have been enrolled but not assigned a user...  View more

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10.8.3 Energy Saver Prefs for Non-Admins

I -- I want to do something simple, but no matter what way I write the following script, it doesn't seem to change anything; #!/bin/bash #Backup the original authorization file /bin/cp /etc/authorization /etc/authorization.original.backup # Unlock En...  View more

  • 1087 Views
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Cycling '74 Max 6.1.3

Good people, We are trying to get Cylcing '74's Max 6.1.3 to run concurrently on our campus. We have in the past used keyserver but are moving away from keyserver. Has anyone had any experience with using Max concurrently without keyserver? We've tri...  View more

  • 875 Views
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EA to gather McAfee Security version info

Until now, I've been happy pulling the major version of McAfee Security with an EA reading: /Applications/McAfee Security.app/Contents/Info CFBundleShortVersionString Now I'm concerned with also collecting the minor version in parenthesis when you us...  View more

  • 604 Views
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Machines not checking in with JSS

I called JAMF Support yesterday and still working with them, but wanted to throw out a lifeline so to speak if anyone else has the same issue.We have about 75 MacMini's running a mix of 10.7.5 and 10.8.4, they are all used as Digital Signage. So the ...  View more

  • 6768 Views
  • 28 replies
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Apple re-issues Java 1.6.0_51 update?

Hello, I noticed that the recent security update "Java for OSX 2013-004 now has a "1.0" in its title when it is listed by Apple SUS in the AppStore. I did a MD5 checksum on the JavaForOSX.pkg itself and sure enough todays download differs from the on...  View more

  • 432 Views
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Allow AD Group Admins to be Admins while Offline?

We use Casper Imaging to image all of our fresh MacBook Airs. Then we distribute the computers out to each user with only a local tech account on the computer. The user will authenticate over Active Directory and their account will be created. After ...  View more

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Enrolling in MDM - Only works sometimes.

I have an issue where some of my devices enroll with JAMF with the MDM configured correctly and others do not. If I go into System Preferences I can see the MDMEnrollment profile installed however when returning to the JAMF inventory the client is li...  View more

  • 262 Views
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installing software after image

I have a base OSX Page for 10.7 that I have been installing on new Macs with Disk Utility. I then install other software for example Flash player on after manually. What is another better way of installing software when deploying new Macs? Any sugges...  View more

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  • 9 replies
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Prestage Imaging

I have brand new mac book air's and im trying to prestage them and when it is booting some of them are asking for a username and password and the others are booting in and automatically starting i have checked all of the serial numbers if they are in...  View more

  • 1085 Views
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SSL Error has occured

I can't work out what is wrong with my JSS. My iPads are not able to connect when they are off of my LAN and I keep getting the following message: JSS Mobile Has Recieved An Error An SSL error has occurred and a secure connection to the server cannot...  View more

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Apple DLE

We are starting a 1 on 1 program this year and we have some 1 year old laptops that we purchased last year that we would like to upgrade the OS. I have imaged a few of them and I was wondering how to get the DLE terms to appear when the computer boot...  View more

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configuration profile compatibility

Is there a way to know which config profile settings will work in what OS version? I setup a profile to disable mass storage devices and on my 10.8 box it came down right after a reboot and was fine. I tried to add a 10.7 box and it wasn't listed und...  View more

  • 250 Views
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