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Jamf Pro 11.5.0 Beta is Now Available

Hello Jamf Nation!We have several exciting new features including new Login functionality, Managed Software Updates enhancements, Packages page redesign, and more! You can find more information in the release notes when you enroll.Starting with the J...  View more

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No Authorization

Hi All, I'm having issues on one of the iMac's computers I look after in our Art Studio. For some reason when one of our AD users goes to Self Service this message appears?'No Self Service Items are available ' No Authoriztions.I've tried running Cas...  View more

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mac book airs netbooting, fail most the time

trying to netboot and reimage macbook airs, fresh out of the box, they fail most the time, sometimes reboot into mac logon, sometimes have text error message and say restart. this happens probably 3 out of 4 times, normally if I keep retrying long en...  View more

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Best practices for network users using iMacs

Hello all- I'd like to know the best way to handle network users who have a home directory on a file server. As it stands right now, we have them logging into bound iMacs with their network accounts, their home directory gets pushed down to the machi...  View more

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Need to move my distribution point

Hi everyone, We need to relocate our distribution point from a Windows SMB share to our Lion server. From what I've read, it sounds like I'll need to create the share on the Lion server, copy the folder structure from the SMB share to the Lion server...  View more

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Apps on iPad

I'm deploying apps to the iPads via JSS. Set apps to prompt to install. When users go to install it prompts to log in or create a new apple ID. Most users it is okay to create a new account, but some come up with this:"Verification Required Before yo...  View more

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Extracting policy status through API

I'm trying to get the status of a policy using the API and a script. I can't seem to extract the text I am looking for. I'm using curl to read the XML curl -v -k -u API_username:API_password https://jss.example.com:8443/JSSResource/policies/id/17 It ...  View more

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NetBootSUS won't startup NetBoot

Hi Everybody, I got the netbootsus appliance running in ESXi on an Xserve, which was very exciting. Uploaded my 10.7 netboot image and tried to enable it but the button stays red :-( I have copied an .nbi folder into NetBoot, the folder is in the lis...  View more

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iOS Self-Service linking problems

We're having sporadic problems with the links between Self-Service and the app store on ipads. After you choose an app in self-service, Casper assigns the redemption code to the user but never makes it to the app store and redeems the code. Most ofte...  View more

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Lion policy banner loop (/private/var/current file)

So we are still plagued by this /private/var/current loop and I'm resetting a couple computers a week for this. I was wondering is there a way to make a self service that will prompt a user from a working machine for an asset tag, then find the machi...  View more

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Colons in Configuration Name breaks Casper Admin

TL;DR - Old Imaging Configurations had Colons : in their names. Renamed them with the JSS, and Casper Admin works fine again. No more UnsupportedFormatException. Long VersionHowdy, all! Finally upgraded from 8.43 to 8.52 and everything seems to be ru...  View more

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can't place a file in /private/etc/cups

We've modified our cupsd.conf file and want to place it into the /private/etc/cups directory. When I use Composer to place the file it creates a ROOT directory at the root of the hard drive and dups it there. To troubleshoot I defaulsts write com.app...  View more

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Self Service 8.52 won't launch

Having problems with 1 computer where Self Service will not launch. It gives an error message "Self service has encountered a problem. Self Service was unable to locate the necessary preferences." I have tried deleting the User/Library/Preferences/co...  View more

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Updating 802.1X wifi profile Trusted Certificate

Hi All, The trusted certificate is due expire soon, could anyone suggest the best way to deal with updating the current profile. Laptops requiring this update had been imaged with the wifi profile installed and I'm not quite sure on how to proceed wi...  View more

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Send Mobile Device information to Web Help Desk

I'm in the process of setting up Web Help Desk and connecting it to Casper. I've configured the Assets section to pull computer inventory information from Casper using Web Help Desk's built-in Casper connection. The only problem is that it only pulls...  View more

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EA for file system format type?

Has anyone written an extension attribute to pull the file system format of the boot volume, i.e. Mac OS Extended (Journaled) vs. Mac OS Extended (Case-sensitive, Journaled), etc? This may be overkill, but SEP v12.1 apparently has an issue with the "...  View more

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CrashPlan Pro admins, sound off

I'm looking for feedback (positive or negative) regarding your experiences deploying and administering CrashPlan Pro with Casper. All helpful comments are welcome, but I'm really hoping to hear from folks who support a medium or larger enterprise, an...  View more

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JSS Setup/Configuration for iPad 1:1

I am looking for recommendations on a setup/configuration for our JSS to handle the increased load of an iPad pilot this fall, and an eventual 1:1 the following year. We will be piloting an iPad 1:1 starting this fall for about 1000 students, then as...  View more

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Dock Icons at Logon.

I've searched for a solution as well as tried to create my own and I'm running out of ideas.I need to remove some icons from the dock as well as add MS Office 2012 icons. Using casper Dock policy once per user at logon doesn't work as it removed Down...  View more

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LDAP Service Account Permissions

I'm setting up an Active Directory connection and it is asking for a service account. What are the minimum permissions the account needs in AD for LDAP functionality?  View more

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Mounting Master Share on Windows JSS

I am using a Windows JSS with a Windows share as a Master DP, and also using a Active Directory account to access the share. I've noticed that if the share-access account is in a different domain than the JSS Windows machine account then the share fa...  View more

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Trouble with bootable USB drive from DMG

Hello - I know this topic has had lots of discussion, but I'm having trouble and hopefully the forum can help! We cant use NetBoot so we are stuck using a bootable USB drive to start Casper Imaging. I made one a while back by installing Snow Leopard ...  View more

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Netsus Webadmin user missing

When I tried to log in to the netsus webadmin console today, for the first time in a few months, nothing happened at the login screen. After clicking the login button, the page is just refreshed. No errors, whether the login is correct or incorrect (...  View more

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