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Forum Posts

Only get MDM Profile when enrolling devices

We got some problems a way back when enrolling devices. We only get the MDM Profile, nothing more. Normally you should get about 8 to 15 profiles depending who you are and where you work. Anybody have any idea what causes this problem? For one week a...  View more

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Personal Outlook Emails

We are currently looking to implement some preferences to Outlook.We have configurations to block users from adding personal emails but is there a way to report on how many users have personal emails added and how to remove them Thanks  View more

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MUT with new JAMC Cloud instance

Just checking if anyone might help me find what I am overlooking.We got a new Cloud-instance and the migration is done. I would like to populate/edit the computer name field and has done so with MUT on other JAMF instances. But I´m getting a 401 erro...  View more

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I want to about the MDM

Hello,I am very stupid because this topic has been talked earlier, but I haven't been able to find it. My question is: Can you run two MDM solutions at the same time? I have both MS Intune and JamF available to me and I was wondering if it was possib...  View more

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API - Update User information from LDAP

Is there any way to invoke a forced update of user information from LDAP with out the device needing to be check in?we have status of our users directly maped in our user details of AD which is imported through ldap, and updates overnight providing t...  View more

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How to clean up an inherited Jamf Pro environment?

Hi - I have inherited a Jamf Pro environment with 1118 packages and 700-800 policies - maybe around 35% are actually being used. What is the best way (or some ways) to figure out what can be deleted and what can't? Is there a best-practice way to del...  View more

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iPads not being picked up by proxy

HelloI'm currently working a job where I need to connect several iPads to a jamf pro network. These iPads are either brand new or being formatted after previous usage. There have been details given to me on how I would get them to connect to jamf but...  View more

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Problem adding LDAP user to policy scope

I have a new field tech whose LDAP account I need to add to several policy scopes. The policies are scoped using Static User Groups, and up until today have never had any issues.I can add the tech's LDAP account to the JSS console (Settings/User acco...  View more

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Jamf Admin Adding Printers

I am using Jamf Admin to try and add printers. When I click on the add printer the printer window does not open. Any ideas why it is not opening? When i click on the add dock items the little pop up window to add items pops up, just not for the add p...  View more

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Jamf Connect Boot Loop

We have started seeing an issue lately where devices get stuck on the Jamf Connect screen. It stalls on the part where it states "Passing command and control to Jamf Pro" and even after multiple reboots it gets stuck there. The most recent one was ou...  View more

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Extension attribute not showing

I've created this script in an Extension attribute but it's not showing.#!/bin/bashecho "$(system_profiler SPPowerDataType | grep "Maximum Capacity:" | sed 's/.*Maximum Capacity: //')"exit 0Could someone see what's the issue?  View more

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Ventura upgradation

Hello All, Please let me know what is the best way to upgrade Ventura (in place upgrade). If the create two policies one is to download the OS installer under /applications folder by softwareupdate command and second policy to upgrade it by startosin...  View more

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Youtube Restricting Channels

Is it possible to deploy the youtube app but restrict its contents to certain channels. Would this be possible via plist? If so, anyone knows of Youtube's plist syntax?Tried the content filtering using safari. But even though I input a specific URL v...  View more

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Migrating Jamf to new server

Hi allWe have installed latest version of jamf pro on a new virtual machine. The server was running fine so when we decided to restore it, after the database restore we get this message. The source is a mac mini and OS is big sur v11.6.8 and is runni...  View more

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Show Storage Disk Data Used %

Hello,I'd like to show the Data Disk Used in percentage on an EA so that I can extract a report with all my computers and how much percentage of our users are using their disk drive. I just can't find it in EA templates and the boot percentage is not...  View more

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Can't expand contents downloaded from Jamf

Good morning!I am trying to open up to view the contents (not install) of a pkg that is a part of the DEP process at my school. I downloaded the pkg (and cached it) from Jamf and I tried to Convert to Source using Composer but it fails. I have also t...  View more

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Adding printers via CSV

I see that we can add assets like computers/iPads etc with a formatted CSV. I am looking to add over 650 printers for our college to JAMF. Ultimately want to have a new user who is receiving a new laptop have the appropriate printer assigned and the ...  View more

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Macbook not checking in

Hi, I have an issue with one my macbooks. It is not checking in with Jamf since a week after it was enrolled. I’ve run the following commands on the affected macbook. Sudo Jamf ReconSudo Jamf policySudo Jamf checkJSSConecction These haven’t fixed the...  View more

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Jamf Pro 10.44 Now Available

Today we are releasing Jamf Pro 10.44. Highlights of this release include: End User Notifications for App Installers You can now customize push notifications to end users when an App Installer package has an available update and the app is open on th...  View more

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Home page and startup page set for Safari and Firefox

Hello All, I was looking for the best way to set homepage and start up page set for Safari and Firefox browsers through JAMF. I am able to do it for Google Chrome through a JSON file and config profile, but JSON is not working for both Safari and Fir...  View more

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stress with softwareupdate to avoid Ventura

Hi All, so yes, softwareupdate is antiquated, but we struggle to match apple to get our new builds out due to internally required security agents that take months to source from the relevant teams. for this reason we do lock off the sysprefs and we h...  View more

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Patch Management for Ventura updates

Hi everyone, I know this is a swarm of bees, but... Is it at all recommended to use Patch Management to keep macOS up to date for cases where Software Update insists there are no further updates (from 13.0 and 13.1 for example). If it is recommended,...  View more

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Log into MacBooks using email address

Hi all,Quick background: I'm the Intune and Autopilot admin for my company and I have been tasked to test drive Jamf Pro Cloud so we can deploy MacBooks. I've configured the Jamf Pro and Jamf Pro Azure AD Connector and it is allowing me to use my Int...  View more

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free Jamf Pro Sandbox

My company has been using Jamf Pro Cloud version since 2021 and I heard that every Jamf Pro Cloud version are entitle for 1 free sandbox environment.Is this true? If so, what is the process to set this one up?  View more

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