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Acrobat Pro CS3 updates

Forgive my ignorance. I thought that you just add the Adobe updaters to Casper Admin and checkthe box telling Casper Admin that it's an Adobe or OS dmg and it shouldknow what it is. I just added all the Acrobat Pro updates to CasperAdmin and all of t...  View more

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Time is Off Snow Leopard

Hello Happy Friday I have a question and this kind of relates to a couple of days ago, wereceived some new Mac minis and they were shipped with 10.6.2 so weobtained the new beta netinstall creator and updated our netboot imageand image. The problem w...  View more

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Recon iPhone App

Hi guys, Just started playing with the recon app for the iphone. I can perform an LDAP lookup fine, but it doesn't seem to allow me to submit my data.. Clicking submit in the app does nowt.. also the phone number, MAC address & serial number field ar...  View more

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Software License Management

Hello, I recently (within the last few months) have implemented Casper Suite. Part of what I was wanting to get out of it is a central place to keep all software license information. You can do this in Casper Suite, however it is not very searchable ...  View more

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Logon Delays

Many of our users are experiencing a 45 second delay when attempting to logon to our network wirelessly. We are using home folders, which then adds another 10 seconds to the total amount of time elapsed between entering logon information and actually...  View more

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Digest format issues

Hi all,On Jan 14, 2010, at 2:52 PM, Kemp, Chris wrote: For what it’s worth, I wish that something could be done to clean up the digest too, if possible. I agree that it’s quite often unreadable, especially as people quote & re-quote each other about ...  View more

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managed preference and safari

I am looking to see what the file type is to upload a custom preference file to be able to manage with in Managed Preferences in Casper web app. Has anyone used Managed Preferences to manage Safari?  View more

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Related: 27" iMac shuts off at Netboot

I have a Netboot question related to the 27" iMac question. In order to have another net boot image, do I just create it normally (system Image Utility) and then drop it it in : Casper_Server/Library/NetBoot/NetBootSPO ? Will the 'different machine' ...  View more

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Deplyoing Adobe CS4

Hi Two queries on Adobe deployment. We have to deploy Adobe Illustrator CS4. It has two dmg Installer andContents. No issues on deploying Installer and it works fine. Issue with theAdobe Illustartor CS4 Contents, Casper does not recognize this as a A...  View more

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Get current user from Casper?

The answer I'm looking for might already be floating around the listsomewhere, but I haven't had any luck finding it... Is there any way I can run a script from Casper and get the currently loggedin user? A Œwho am I' command is only returning us the...  View more

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JSS access from outside

I know this has been discussed before - are some of you allowing access toyour JSS from outside your internal network? Whats the best practicehere? Is port 8443 all that's needed to allow a client to check in? Chad  View more

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unable to distribute Safari 4.0.4

friends, romans, countrymen: lend me your tech suggestions... we have not been able, under any circumstances, to successfullydistribute the latest safari via casper. perhaps it's because the newversion of that app utilizes apple's new "flat package" ...  View more

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27" iMac shuts off at Netboot

Has anyone had an issue with a brand new out of the box 27" iMacshutting down trying to netboot? I get the Blue Screen and thenabsolutely nothing. However, the machine is still 'on' because I have tohold the power button in to get it to turn complete...  View more

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Pushing software

What do you guys do when you want to push out updated software and alsochange the config to have the new software? To clarify, say I want to push out Firefox 3.5.7 to all computers. To dothis I create a policy that runs "Once Per Computer" for "Login...  View more

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Custom Search Path - search in Users directory

Hello...We are restricting software on campus and need to track down users withprohibited software. I would like to add a custom path to thesoftware/application search under the inventory tab to be able to seeapplications students have downloaded to ...  View more

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Adobe Acrobat Crashing

I'm beating my head against the wall on this one. Adobe Acrobat 8 (part of the CS3 master collection) is crashing on subsequent runs by users. That is, it launches fine the first time and is fully functional, but if they close the application and ope...  View more

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Need to enable root account?

From the knowledge base:The user running a script on a client computer depends on how you are deploying the script in the Casper Suite. When deploying a script with Casper Remote, the script will run as Casper's SSH user and perform all tasks via sud...  View more

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uploading mcx...

Hi everyone, For some reason, I am unable to upload any settings from within ManagedPreferences in Casper. Isn't the idea to upload a pre-existing manifeston the local machine? John McLaughlinTechnical Support SpecialistNewton Public Schools  View more

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ClamXav [was RE: 86 gigs of files in /var/log/asl)

(didn't want to hijack a thread!)Eric Winkelhake wrote: We have one client who didn't want to upgrade their centrally managed solution, so we removed their outdated protection. We then pushed ClamXav to the Macs in the environment, and we push out u...  View more

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LDAP logins failing

Hi- Has anyone had issues with LDAP-based accounts not able to log in? I ran into this problem intermittently on Casper 6 but I’m now seeing it on Casper 7. My LDAP setup seems to be ok because I can test lookup successfully, but the web console and ...  View more

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86 gigs of files in /var/log/asl

Hello, Has anyone had the /var/log/asl filled up will errors?They are all range in size from 24k to 12gig. Is it all right to delete these errors?What causes them? Thanks, Jon  View more

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Mass Remove Autorun Data?

I thought I was able to do this before but can't remember where I found itor if it was even possible. I want to do a mass removal of any autorun data that is saved for anymachine. My searching today, I can only find the place to remove the autorundat...  View more

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Feature Request?

I'd like to be able to view what Smart/Static groups a computer/user belongs to by searching for them in inventory then clicking details. Anyone else? Or maybe I'm missing something thats already there. eric winkelhakemundocomwwoffice 312 220 1669cel...  View more

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SelfService - V.2

Well, it's been fun to discover that the Description field in Self Service policies will accept HTML formatting...Made a few bold lines, line breaks... then my eyes opened up when I was able to embed a youtube video in there. Then it hits me in the f...  View more

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User rights elevation

Hi- A bit off topic, but does anyone have a good reference for how OS X’s user rights elevation model works? I need to give something to some higher-ups and while I can explain it, they like to click on a link and read. I’ve dug around Apple’s basic ...  View more

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Deploying iTunes, Quicktime and Safari

Hi, We have many machines with different version of iTunes, Quicktime andSafari. I need to deploy the latest version of iTunes, Quickime and Safari to allthe machines. If I download the dmg’s from Apple site and create a policy to deploy thedownloade...  View more

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KeyServer client installer

Hi all, just a quick question for anyone who uses Keyserver. I am in the process of rolling out a new version of the KeyAccess client (v6.2.0.2) and would like to be able to use the .mpkg that is provided directly by Keyserver as it can be customized...  View more

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Keyserver issue solved

Thanks to Jared Nichols for his suggestion: "What I found worked was that you can drag the installer file into the Casper Admin app so that it is uploaded to the server. Then, go into Server Admin and go to the CasperShare and re-propagate the permis...  View more

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JSS issues after a period of idleness

It seems that every year after we come back from winter break the JSS seems to freak out. I have to flush logs, reapply TomCat memory allocations and reboot the servers/distrubtion points and some other various tricks to get it back up and running. I...  View more

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Casper > WebHelpDesk Discovery

I have a question regarding the Asset Tag, Bar Code 1 and Bar Code 2fields within the JSS database inventory. Aside from manually inputtingdata into those fields via the JSS web-interface, or via Recon, is there away to enter that info? Preferably du...  View more

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