Jamf Pro
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Forum Posts

Disable deskop and documents via AD accounts

I am looking to disable editing desktop and documents on our network and so far I am not having much look.Our Macs are linked to AD and people login with there AD accounts.We have a suite of Macs and want to make sure people save to network drives an...  View more

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JAMF Pro vs. JAMF School

Hello- K12 admin here. We have been using Pro for ~8 years and are considering School instead. Does anyone have any thoughts about the pros and cons related to these two? I am not a strong script user, BTW.  View more

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Can't Update Push Certificate

I can't seem to get my push certificate updated. I follow the wizard for JAMF Pro, download the signed certificate, but when I try and upload to apple it tells me it is an invalid type or size. I followed the guide, video, and wizard and everything l...  View more

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Deploy Files app as a managed app to iPhones?

Hi everyone,Our iPhone configuration policy prevents opening of data that comes from managed destinations in unmanaged destinations. As such, users cannot save files from Outlook, for example, into the Files app. Is there a way to deploy the Files ap...  View more

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Cisco AnyConnect broken after update to Monterey 12.3

Hi everyone,we are using Cisco AnyConnect with MFA for our VPN, this worked fine until the upgrade to Monterey 12.3All the Users who upgraded now get this error "Authentication failed due to problem verifying server certificate."I already opened a Ca...  View more

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Safari Homepage button

Just wondering if there is a way to enable the Safari Homepage button so that it's visible. I would like to do this on the command line so that I can have Jamf do it  View more

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Can't save changes on our Jamf Cloud server

Hi!!We noticed in our Jamf cloud server that when doing manual enrollments, we are prompted to install the CA Certificate. Since this isn't necessary we'd like to disable it. - Using Chrome, I went to Settings -> User Initiated Enrollment - Clicked t...  View more

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JAMF and M1s - Running in Rosetta 2 is not supported

Since we've had these M1 Mac minis and the latest Monterey updates, performing erase installs on these machines has become a somewhat manual process. We use to have a script in JAMF which would get called by a trigger and that worked just fine with 1...  View more

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Monterey upgrade - falls back to Big Sur

Hi All,I know this is not JAMF Pro related but I thought it might be impacting others as well.I have bunch of Macbooks (Intel models from 2017, 2018, 2019) that are running on Big Sur and upon trying to upgrade to Monterey 12.3 there is a weird behav...  View more

  • 1482 Views
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Jamf Connect / Azre AD / Admin and Standard User Roles

We're relatively new to Jamf Connect and haven't fully deployed it yet. Currently, employees are administrators on their assigned computer. However, in classrooms/labs users are not given administrator rights. In the Jamf Connect App roles setting in...  View more

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User Profile Picture

I'm trying to find a way to force a User Profile picture for all users via Jamf Pro. I have spent a day now reading posts about it and they all seem to assume that I already know what the User profile name is and that it is going to be the same on al...  View more

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Monterey 12.3 and DEPnotify issue

Is anyone having issues with their DEPnotify script on devices that have the latest macOS Monterey 12.3? Our script is not working on devices with version 12.3. If I roll back to version 12.2.1 the DEPnotify script works fine.  View more

  • 2955 Views
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Set up a new user on a preoccupied device.

Is there a way to streamline getting a new user set up on a Macbook that was previously signed into the computer using remote management on initial set up by a different user? For example, a staff member signs into a clean install of the Macbook on s...  View more

  • 2931 Views
  • 6 replies
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Unable to rename iPad's in Jamf Pro

Hey all, Just getting my feet wet with Jamf Pro and had a newbie question for you folks. I'm trying to rename a iPad in Jamf Pro but I'm finding when I edit general information I can only modify the asset tag of the device. It's the only field in Gen...  View more

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"About this Mac" - "Storage" tab in Self Service

I have created a SelfService policy that executes open -a "About This mac.app" in Self Service. We would like to have the app open directly into the "Storage" tab, so that users can identify/delete largest space hogs (Clicking on "Manage..." does tha...  View more

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Block High Bandwith Files From Being Download

Hi,My organisation is completely using Google Workspace for documents & spreadsheets which mainly on cloud and the management is trying to prevent user from downloads the documents to the macbook. I would like to know if possible for Jamf Pro to bloc...  View more

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Why doesn't my Skript get executed via Policy?

Hey,I am trying to run a "Mac-Renaming" Skript via Policy, but it shows me something like this in the policy log: if i run the skript on the mac itself it works just fine, but as soon as I try to deploy it via Policy i get this error.here is the Skri...  View more

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Issues Installing VVP Apps on MacOS

Hi All,Having really weird behaviour with trying to install VPP apps either via Auto Install or Self Service, whereby in random circumstances the following log appears in /var/log/install.log when trying to install an app and it fails to install. Mor...  View more

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Block last update for all until approved

Hello We currently have in our company laptops on different OS, and I would like to know if a method to block the latest update exists? Each new update is tested before deployment, but I could only lock the update for people who are on the previous u...  View more

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Unable to create/save Enrollment Customizations

FYI to all other Jamf admins out there who maybe searching these keywords, this is a known issue.PI101517 - PI-007623Users assigned to a group with administrator privilege may be unable to save Custom Enrollment configurations.Solution for us was to ...  View more

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JAMF Self Service not updating. - iMacs

We have Self Service set to automatically install in the settings area but it is not updating. The only discussion I can find about this is to do one of the following.1. Manually download the latest version and create a profile to install it over the...  View more

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Unable to iPhone to iPhone data transfer

I have been stuck on this for the longest time. I am unable to do an iPhone to iPhone migration. The new device is enrolled in DEP/ABM and my current phone is not. The setup assistant shows up, I take my old phone and scan the blue globe. At this poi...  View more

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Wifi dis- and reconnect toggle after device enrollment

Hello everyoneOne of our users is having strange wifi problems with his Mac M1 Max after device enrollment:In phases the wifi connection randomly disconnects and reconnects several times in second intervals. The problem doesn't just appear with one s...  View more

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Where is 10.37?

Something has changed again. I go to download the new 10.37 client and my choices are Linux, Windows, Manual and Jamf Pro Apps. Which one do I download for the Mac?  View more

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Management Notifications - Limit

Might be a dum question, but is there a way to add more dialogue to the Management Notifications ? I am using this in a policy and adding the message in the User Interaction section which slides the message onto the screen in the upper right. I haven...  View more

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