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Well Apple was hacked

Looks like Apple was hacked by IntelBroker. What are you guys' thoughts? Wonder what implications the release AppleConnect-SSO will have. It has not been updated since 2016 per the docs, but I would not be shocked to learn that its foundation is very...  View more

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ScheduleOSUpdate Missing 'ProductKey' error

Looking for ways to push OS updates to users i tried nudge way to hard to setup for a novice user, so i tried the JAMF Pro software update and i get the ScheduleOSUpdate Missing 'ProductKey' error every time i try a Minor or Major update any other wa...  View more

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Enrolling with Management Server Failed

Hi,I am using JAMF cloud and trying to workout ADE (First time) but i keep getting an error on my brand new Macbook Studio saying "Enrolling with Management Server Failed. "Amazon Root CA 1" certificate is not trusted.Any ideas ?I have opened a suppo...  View more

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Lockdown Browser

Hello,I am looking to see if anyone has a way to have Responsdous Lockdown Browser to be able to install and auto-update when a new version is released. This would be used for the schoology and college board (AP) versions of the application. This app...  View more

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UMAD alternatives ..

Although I'm just about to build it for testing, i've seen random posts & mentions that umad no longer works in Ventura, let alone Sonoma. Does anyone have alternatives they can suggest to move users without erasing? I'm shooting to maintain the over...  View more

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Deploying Firefox update via Mac Apps

New Jamf Admin here I have recently pushed a Firefox update for version 126.0.1 and am getting a lot of reports that Firefox doesn't open back up after updating. The app refuses to open and the only fix is reinstalling the app again. I'm not pushing ...  View more

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Deploying Maya 2024 with a Network License

Hey all,I am using the script below to install Maya 2024 and activate it using a network license. This is the script we used for the past 3 years. I've made the necessary changes to the script (product key, year, server), double checked things a few ...  View more

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Extension Attribute - Identity Cert

Good morning!Relatively new and inexperienced MAC admin, so please be gentle and feel free to talk to me like you're talking to a 5th grader!In troubleshooting MDM communication with a large number of our Macs, the support tech I was working with sug...  View more

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Help with Firefox CIS Benchmark plist deployment

I'm trying to put together a CIS lvl 1 plist for firefox deployed via JAMF pro and unsure which compliance options are related to which keys in the plist, or where to start beyond adjusting the standard plist, does anyone have any resources to aid wi...  View more

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User-Initiated Enrollment admin account in ADE environment

I saw 2 accounts listed under Managed Local Administrator Accounts, 1 labeled as "jamf binary" and the other being "PreStage". I looked for where the 1st account was defined and I found it under User Initiated Enrollment > Computers > Managed Local A...  View more

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SSO Policy causing other policies to not run

We're running in to an issue with our SSO policy. Our Mac's are enrolled using the users Azure logon. We currently don't have kerberos in place, so are config profile is set to SSO. The tech who configured this created a policy that runs the below co...  View more

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Jamf Pro 11.7.0 Beta is Now Available!

Hello Jamf Nation! In this version Managed Software Updates are now out of "beta" status and ready to test! We've also resolved a few key issues such as PI-118519 and PI-117278. You can find more information in the release notes when you enroll. How ...  View more

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Exporting LAPS password?

Greetings,question: Is there a way to capture the LAPS password stored in JAMF prior to purging a computer from Jamf? We have a strict 60 day purge policy in place; if the device has not contacted Jamf in 60 days or more, we are required to purge (de...  View more

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Management Commands not working

Hi,for some time now the Management Commands on my Jamf Pro instance have not been working. They are staying on the "Pending" status. This also affects the installation of Mac Apps (the ones with the VPP licenses). As far as I can tell all of my devi...  View more

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Sophos to Defender

HelloMy company is planning to move away from Sophos to MS Defender. Is there any tools out there that locks a user out while the uninstall Sophos is happening, reboots and then installs Defender? Assuming I can do this via a policy but I just don't ...  View more

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JAMF ACP Level

I would like to know what kind of ACP level JAMF Pro has. ACP Level in here is related to Cybersecurity.  View more

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Unable to communicate with a laptop on login screen

We've noticed that since upgrading to Sonoma we are unable to push commands to laptop that is not logged in. If it is still on the log in window (Displaying list of users) we are not able to push Lock or Wipe Commands, they stay on pending. This is h...  View more

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Detecting additional users via smart groups?

Greetings! I'm trying to create an EA that detects when a user has added their own user to a device. We need an indicator of "setup-ed-ness" on laptops. A device that a user has never powered on, or has but never logged in to, needs to not run a coup...  View more

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Apple WWDC 24: What’s new in device management

From Apple WWDC 24: What’s new in device managementLearn about the latest management capabilities for iOS, iPadOS, macOS, and visionOS, then discover the latest changes to Apple Business Manager and Apple School Manager. We'll also share updates to A...  View more

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Which macOS Systems in Fleet can TouchID?

Hey Everyone! We are looking to send out documentation to our fleet on how to enable and use TouchID on their macOS system should they want to. That being said, I am having a hard time determining which macOS systems in our fleet even support it. I a...  View more

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IBM Notifier with App Installers

Hi AllI use App installers in Jamf Pro to install and update apps. I have end user experience enabled to notify users on new updates and when an app will auto quit to apply the patches .I need to use IBM notifier for this and I need help in setting t...  View more

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Memcached Implementation

For those that have implemented Memcached for your on-prem environments, what kind of hardware specs did you give your server? Looking at the latest release notes, I saw that Ehcache has been deprecated and Memcached is now required.  View more

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MacOS Sequoia Hardware Compatibility regex

Hey Everyone, the announcements have happened, and now we admins get to do it all again! Hooray! I've modified my regex statement to take out the models that were lost to us this year to the latest macOS version. Thankfully the OS axe was kind to us ...  View more

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