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Jamf Pro 11.4.0 Beta is now available

Hello Jamf Nation! This release is in support of the Apple Spring release. We have several exciting new features including beta MDM support for Apple Vision Pro, Self Service initial app detection, Support Digital Market Act app restriction, and more...  View more

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How to re-deploy Jamf Self Service app on iOS

Our Jamf Pro managed iPads are setup to only have Jamf Self Service deployed, not the app store.The Jamf Self Service-app had the setting "Allow users to remove app (iOS 14 or later)" enabled, and some user removed the app. Is it possible to redepoy ...  View more

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Empty Extension attributes after upgrading to 11

We successfully upgraded our on-prem environment to 11.0.1 last week and have noticed an odd issue with a number of machines showing no values for any extension attributes. Out of about 2000 current machines, it only appears to have affected about 18...  View more

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SSO Settings

Hi everyone,We're looking to harden our Jamf Pro environment and have a few questions before we proceed. Right now we have SSO turned on and pointing towards our IdP and it works fine. However in the Options section of Single Sign-On we have the foll...  View more

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Nudge opening Self Service policy

Our current Nudge configuration. The Nudge button "Update Now" is only opening the MacOS Sonoma Installer application that requires admin credentials. It won't open the Self Service update policy that we have. We need the Self Service update because ...  View more

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Kerberos Single Sign-on Extension Profile

Hello guys, I wanted to let you know that we are currently in the process of deploying the Kerberos Single Sign-on Extension profile. However, we have encountered a situation where some local macOS accounts do not match their corresponding AD account...  View more

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Using CSV to Add Machines to Prestage Enrollment

My company is about to deploy a bunch of machines. We have set up several prestage enrollments for the computers to be set to the proper building, department, etc. Is there a way to assign machines in bulk to a prestage with something like a csv file...  View more

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Anyone Experiencing SSO Issues Starting Today

Both our cloud hosted Production and Dev instances are having errors with SSO starting today. Anyone else experiencing this issue? I just submitted a ticket into Jamf Support. Checked with our web team and nothing has changed on their end. They dug i...  View more

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Manage Apple ID restrictions with Jamf Pro

Dear all,I have some enrolled devices with Jamf Pro and with a managed Apple ID with problems to synchronize with iCloud Drive. It says that Mac can not synchronize with iCloud Drive.I have not activated any restriction in Jamf for this purpose. And ...  View more

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Activation Lock not Working on User Enrolled devices

Hi,If the devices are enrolled via UI method, the activation lock is not working on the devices to unlock them.Jamf informed us If the activation lock has been enabled THEN enrolled into Jamf Pro the activation bypass code will show but will not work...  View more

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Nudge Base64 encoding

Hello All,Need a help on base64 encoding for Nudge for icondarkpath iconlight path screenshotdrakpath and screenshotlightpathif I use a .jpg or png and use base64 command to generate a base64 code then what I should do with these big string generated...  View more

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Using Shared Mailbox with Microsoft Outlook Mobile

I try to add shared mailboxes on a managed iPhone in the Outlook App. The Exchange is hybrid On Premises and M365. But the Shared Mailbox option is missing on my devices.If the devices are unmanaged or managed by Intune, the option appears.Is there a...  View more

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MacOS 14.1 breaks Microsoft SSO Extension

Hi JamfNation,since the update to macOS 14.1 the Microsoft SSO Extension does not work anymore. Machines with up to 14.0 are doing fine, but 14.1 just breaks it. It doesn’t work anymore in Self Service, in Safari, in the Office Apps (here it goes so ...  View more

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OneDrive KFM Silent Opt In - Intel CPU

Working on deploying KFM with a Silent Opt In. Happy to say this has worked perfectly on Apple Silicon based machines. The config profile deploys, OneDrive is restarted and KFM goes to work in the background.But on Intel machines, the Silent Opt In d...  View more

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Apple TV Auto Updating?

I was always under the impression that managed Apple TVs required a MDM remote command to initiate a tvOS update but I recently noticed most of my fleet has automatically updated to tvOS 17 on their own. Is there a way to prevent this as this causes ...  View more

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Unsupported InstallAction for majorOS update

Has anyone else seen "Unsupported InstallAction for majorOS update" in their management history? We're seeing a lot 13.5 -13.6 of clients showing that message for failed commands. We're using the new software updates experience, and also using SUPERM...  View more

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How to Manage a Team using Final Cut Pro

I have a team of people using Final Cut Pro. This team is very sensitive to updates to FCP and their tools (as it should be) so I need a way I can make FCP available to them in Self Service - and when they want/need to update they can in self service...  View more

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Forcing Password Update for Local User Upon Login

I have a policy in Self Service that deletes a "Temp" local user account and then recreates it. We use this for lending out laptops to students so that we can delete and re-add the account every time it is returned so that we can re-lend it out with ...  View more

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iCloud App logins - EA?

So I have an EA set to list who's logged into iCloud in Settings courtesy of @YanW (thank you!). #!/bin/sh ## Get logged in user loggedInUser=$(stat -f%Su /dev/console) icloudaccount=$( defaults read /Users/$loggedInUser/Library/Preferences/MobileMeA...  View more

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Not able to get through Firmware Password on a mac

We have encountered a situation with a company Mac that a previous user was using, they left the company some time ago. The issue at hand is that the user's Apple ID is still associated with the device. Additionally, it appears that a firmware passwo...  View more

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Google Chrome Extensions

We are trying to modify our com.google.chrome.plist to allow two extensions to be installed by end users. We block all extensions in our .plist file by using the "*" wildcard under "ExtensionInstallBlocklist", and have now added the "ExtensionInstall...  View more

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Streamlining Patch Management Workflow in Jamf Pro

I've been working on optimizing our patch management process using Jamf Pro, and I'm interested in hearing about any strategies or workflows that have proven effective for your teams. Specifically, I'm curious about best practices for scheduling and ...  View more

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