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Forum Posts

Since JAMF enrollment, Macbook flickers?

Hello JAMF Community,I recently got JAMF and have been trying to enroll our Macbooks, however I've recently ran into a problem; After the user signs in, all windows 'flickers', its very quick but it occurs every 5-10 seconds, going to the launchpad a...  View more

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Suppress macOS 12 Tour

In the prep for deploying macOS 12 to our shared devices this winter, I noticed that the old method of suppressing the "What's New in macOS ___" notifications does not appear to work on macOS 12. It looks like that touristd plist is no longer used on...  View more

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Blocking iOS update on cellular - iPhone

Hi,I've just had 6 iPhone blast through a couple of GBs of data each. It seems to be happening around midnight, which makes me think that it's iOS updates being downloaded. Question: is there any way in Jamf Pro to block iOS from updating on cellular...  View more

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macOS 12 Translation service

Apple has added a very cool build in translation service right into the OS but for enterprise security reasons I would like to enable and lock the On-Device Mode setting. I checked the build in config profiles on Jamf Pro and did not see anything the...  View more

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Alternative way to take a Mac through re-enrollment

So we're new to Jamf Pro and obviously we're doing trial and error on some settings (actually combination of settings) so see what it will result in. Part of this is the PreStage Enrollment settings. We need to be able to take the laptop through the ...  View more

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iOS contact restrictions

Hello All, Wondering, is there a way to restrict an application from being able to look/share contact information?Example:A user downloads Whats App on their phone, can we stop Whats App from seeing company owned contacts? But if a user wants to shar...  View more

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Policies stall when a Mac VM is enrolled

For years I have been enrolling Mac VMs into Jamf Pro to test policies. Lately, I have noticed that some policies that run with an enrollment trigger stall. The Jamf log on the VM will show that a package is installing but it never shows a successful...  View more

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Monterey.app Deployment

Hi All, I recently did a deployment from the app store for Monterey to auto install on my test iMac however, When actually installing the app prompts for Admin Password. Is there a way to bypass this as it was deployed via MDM?  View more

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Automating the "Mac Evaluation Utility" App

This is a script that will automate the execution of the "Mac Evaluation Utility" v. 4.0.1This is a POC & I plan to add more options & checking to it before I put it into production as part of a Jamf Pro Self Service policy. Right now, it sends the ....  View more

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InTune integration

Following these steps: https://docs.jamf.com/technical-papers/jamf-pro/microsoft-intune/10.17.0/Manually_Configure_the_Connection_Between_Jamf_Pro_and_Microsoft_Intune.htmlWhen I get to step 3 and save it, i get the below error. Had my Azure Admin on...  View more

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Mac Outlook Client 2019 won't send attachments

Hi everyone,We're having an odd issue where users can't send attachments in the Outlook client. I'll post the specs below and the things I've tried. Did anyone experience this?• Affected Users are on Big Sur 11.6.1 + Outlook 2019 (16.54)• Regular ema...  View more

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JAMF PRO API Token renewal

I am running into an issue with a script where the new API token is expiring before it finishes. I know there is a way to renew the token with a keep-alive command, but I'm not having any luck getting the syntax of the command correct. Does anyone kn...  View more

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ICCloudClientErrorDomain error 2002

Hi everyone, We are having an issue pushing eBooks to managed devices. The error that we receive is The operation couldn’t be completed. (ICCloudClientErrorDomain error 2002.) Can anyone shed any light on this?We are pretty sure that the token from A...  View more

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JAMF Parent "An Error has Occurred"

We use JAMF Pro, and are having increased demand for parent control at home. We already run a transparent global HTTP proxy for students, but lots of parents want to control YouTube access or have other granular control with apps. I tried to enable J...  View more

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Possible to get "bundle size" for iOS app via API?

I'm looking at the various endpoints related to mobile devices and mobile device applications, and I'm not seeing any obvious way to get the Bundle Size (displayed on the device's Inventory > Apps page via the API:Am I missing something?Thanks for an...  View more

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Jamf Configuration Profiles Stuck Pending

I am having a handful of systems with Configuration Profiles stuck in pending state. Does anyone know of a fix for this? These systems are all Automatic Device Enrolled, they are checking regularly to jamf. I have tried having them reboot, sending bl...  View more

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iPad Profile Limitation to Networksegment

Hi,I installed a configuration profile to an iPad with the limitation to a network segment. I want the profile to be installed, when the device is logged in my network and directly want to uninstall it when the device leaves. My problem: Installing o...  View more

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Monterey Issue - DEP - MacBook Air M1

We unfortunately had a user who's MacBook Air did not enroll in DEP (ongoing issue with JAMF Pro) and updated the macOS before we could get to it.I was enrolled via command line but now the user is getting constant popups (would like to attach the im...  View more

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How to prevent Recovery Mode in 2017 Intel Macbooks

Hi there. My school has a pool of 40 2017 MacBook Airs running Mojave that the kids use. They are not assigned 1 to 1, rather they are in a couple of carts and the kids pull from the pool randomly.One or more of our kids are quite savvy and have figu...  View more

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