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Forum Posts

softwareupdate -iaR doesn't reboot bigsur

And, forcing a reboot with a reboot command doesn't install the update, even after the command in the subject says it succeeded and that it is "rebooting...", but it never does. This is the same via ssh as root, sudo, or via policy. Trying to go from...  View more

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Scheduled reports for billing purposes

There are a few other posts about this topic, but none that are recent... As an MSP, we are billing per device and need an accurate count of Jamf Pro (cloud) seats each month. Since Jamf billing has said they have no way of including any customer-ide...  View more

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Device Signature Error

I have some MacBooks that are pre-stage enrolled that have stopped checking in and stopped inventorying. I have others that are User initiated enrolled that stopped checking in but I just had them remove the profiles and redo the enrollment and they ...  View more

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Advanced Filter Commands For Jamf Web Pages?

I'm wondering if there are any advanced commands that can be used in the Filter field of pages like Policies, Configuration Profiles, and, in particular, Change Management? I haven't yet found anything in my searching so I hope I am just missing some...  View more

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Upgrade stuck at Initializing Change Management

I tried posting this yesterday, but the forums flagged it as spam for some reason. So I created a support case (JAMF-3163676), but have not heard anything.I upgraded our JAMF 10.30.0 server to 10.31.1 last night. Everything went fine except now it's ...  View more

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Why does Apple hate us?

I'm a relatively new mac admin, but since I've joined this community in 2018, it seems as if Apple is doing everything to prevent enterprise management. From PPPC, Notifications, Screen Sharing, and now M1 software updates...the list goes on. With ev...  View more

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Mobile App Update Reporting

When will Jamf Pro allow a reporting feature for their customers to view real-time mobile app update progress?End Goal:- Viewing versions applied to my PreStage and or smart groups on an export  View more

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Custom dict/plist for iOS?

Hi all,I'm trying to find a way to create a custom configuration profile for an app and distribute it to all our iOS devices. The manual only has a guide on how to do it in VMWare Workspace One (where you just copy and paste the whole string into a "...  View more

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Automated Device Enrollment Instance expired

Hi Jamf team, Our Automated Device Enrollment Instance server token expired. I followed this steps to renew ityoutu.be/HBV9VoRzajM however, every time I try to upload the key it gives me " the file received was not valid" error I can't see any differ...  View more

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Jamf Pro 10.32.0 Beta 2 Now Available!!

Hello Jamf Nation! Beta 2 of Jamf Pro 10.32.0 is available for all Jamf Pro customers. Jamf Pro 10.32.0 aligns with Jamf’s commitment to be ready for all of Apples new Operating Systems coming this fall, and gives our administrators the capability to...  View more

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Reload Jamf Binary

Hey all. I have a Mac that I'm trying to get to check-in with our Jamf server. It's not checked in since April. I think the Jamf binary needs to be reloaded somehow, but since the QuickAdd is being deprecated, what's the best manner to get the binary...  View more

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Patch Management - macOS system updates

Hello,Jamf patch management is a great and powerful tool that we have now also implemented for many apps.Unfortunately, however, I have seen that you have to provide macOS yourself so that an update policy can be initialised.is there no way that this...  View more

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Office 365 - 1st user sign-in experience

Just started a new IT manager, that was not very impressed that opening office applications after install, requires all kind of user interaction.So wondering, is there any way to skip steps like Activation that where user must sign in first time open...  View more

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M1 Mac BigSUrOS update Selfservice

The majority of our user base is non-admin. I have tried multiple methods where I am trying it to bypass admin authorization and make it available in the self-service where users themselves can update the OS. Has anyone been able to accomplish this, ...  View more

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Reinstall VPP App through Self Service?

Is there any way to reinstall an application through Self Service using the VPP (Mac App Store) Apps and not packaging apps?VPP Apps in Self Service is only showing up with "Open" after installation - no "Uninstall" button available.I currently have ...  View more

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Setting up dock items for prestage

Hi, Can someone guide me regarding what I can utilize to setup dock items for prestage enrollment.I would like to void any 3rd party library installation. I found https://docs.jamf.com/10.24.1/jamf-pro/administrator-guide/Administering_Dock_Items.htm...  View more

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Endnote 20 Patching

Anyone done patching on Endnote 20 via Jamf Pro's patching? It is on the list of software titles in Jamf, yet the only way I can see to do it with the Endnote's updater app is to pkg it to write to /tmp then run the applyPatch command to the updater ...  View more

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IOS Self Service "Cant connect to server" issue

OK Brains trust, our current dilemma being handed to me is is thus:We are a Primary (Elementary) School have JAMF Pro hosted on JAMFcloud. Now, we seem to get a problem, around about 50% of the time, when opening Selfservice App, we get a "cant conne...  View more

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FileVault Key Escrow

Howdy Folks,My machines already had FileVault2 enabled on them before they were enrolled in JAMF I have now enrolled them through User-Based enrollment but the personal FileVault keys are not being escrowed in JAMF. I have the config profile setup cr...  View more

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