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Endnote 20 Patching

Anyone done patching on Endnote 20 via Jamf Pro's patching? It is on the list of software titles in Jamf, yet the only way I can see to do it with the Endnote's updater app is to pkg it to write to /tmp then run the applyPatch command to the updater ...  View more

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IOS Self Service "Cant connect to server" issue

OK Brains trust, our current dilemma being handed to me is is thus:We are a Primary (Elementary) School have JAMF Pro hosted on JAMFcloud. Now, we seem to get a problem, around about 50% of the time, when opening Selfservice App, we get a "cant conne...  View more

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FileVault Key Escrow

Howdy Folks,My machines already had FileVault2 enabled on them before they were enrolled in JAMF I have now enrolled them through User-Based enrollment but the personal FileVault keys are not being escrowed in JAMF. I have the config profile setup cr...  View more

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Computer Assignment Reverting

I have a couple of systems where I have repeatedly changed the assigned user within the Jamf Pro interface by visiting the computer's record, clicking on the 'User and Location' field, then the 'Edit' button, searching for the user via username in LD...  View more

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Restart Enrolment process

Is there a way to restart the process of enrolling a new computer into jamf with the prestage enrollment? I have one macbook that wasn't assigned when first starting a set, or rather the wrong one got assigned. I started them all up, set the country,...  View more

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Signing Certificate expired, how can i renew it?

Hi JAMF nation,The Cert: CN=JSS Built-In Signing Certificate, OU=FILEVAULT2COMM expired in my paternity leave and when i try to renew it i have only the possibility to revoke it in Settings -> Global Management -> PKI Certificate -> Jamf Pro Built-in...  View more

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LTS-Versions in Patch-Management

Hi, I really appreciate Jamfs Patch catalog to grow but I have some Applications like LibreOffice and QGIS we are using struggling in real use.We are using the "stable" or "LTR" releases of these Apps and the latest Versions of these LTS-Version don'...  View more

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Defender Content Filter - not running on Catalina

We started with Defender in 2020 and at that time there wasn't a section to make a content filter in Jamf Pro. I instead made a content filter using the plist Microsoft published, signed it and uploaded it to our Jamf Pro server to create the Configu...  View more

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Patch Management for Adobe Creative Cloud

With there now being separate packages for Intel and Apple Silicon Macs for Creative Cloud products, how are you all handling patch management in Jamf? As far as I can tell, you can only tie a single package to a product version in the Definition tab...  View more

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Auto Login with ABM Big Sur+

I thought I would share a workflow for enabling auto-login for Macs with pre-stage and JAMF Pro on Big Sur+First the tools you'll need: 1. MacUserGenerator app 2. Payload-Free_Package_Creator.pkg3. JamfConnectMetaPackage postinstaller.sh4. Jamf Pro P...  View more

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Jamf Pro VPP question/issue

Originally I had 2 VPP accounts in Jamf, one that was global and one that was site specific as I wanted the user to manage their own apps but not give global access to Jamf. Now in Jamf Pro, my global VPP and this site VPP apparently have the same to...  View more

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support app issue: TeamViewer can´t be opened

Hello,we are using the support app https://marketplace.jamf.com/details/support-app/Trying to click on "Remote Support" ends with an error because of missing permissions.Our config looks like this - TeamViewer QS ist already installed:CustomColor#506...  View more

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Virtualize Apple Silicon?

For the last several years I have used Mac VMs to test Jamf Pro policies and scripts. This has always worked really well. Now I am having to work with Apple Silicon Macs, and I have to wait until I enroll one to be able to test policies and workflows...  View more

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Help with Printer Policy

I have a simple policy that will map a single printer to our student computers. When I log into a student computer, that printer is not set, even though it is supposed to check on startup and on login. How can I figure out what is going wrong with th...  View more

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Big Sur FV2 Key Escrow in JSS and re-issue

 Hi, We are starting to implement JAMF and a lot of end users have their FV2 key linked to their personal iCloud account. With most machine already on Big Sur. Has anyone had a successful way of re-issuing FV keys and escrowing them to JSS? We have t...  View more

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Help with script for updating an app

There is no urgency for this. What I am trying to do is learn how to create a script to do one-off application updates using a policy instead of using Patch Management. The idea is to include a set of parameters that a Jamf tech can fill in to specif...  View more

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Automate MDM enabled user account creation?

We have a fleet of several thousand macOS devices. We would like to create unique local user accounts on each machine and have those accounts be MDM-enabled. (This is a requirement for deploying Mac App Store Apps and to used Apple Classroom.) In the...  View more

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Mitigations for Local Administrator Rights

We've started the process of raining in local administrator rights on our Mac fleet, wherever possible.So far we've opened up the Energy Saver, Printers & Scanners and Time Machine panes in System Preferences via an initial setup script that we deplo...  View more

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macOS 10.14 Mojave upgrade to Big Sur

Hi all, For upgrading our macOS 10.15 Mac's to Big Sur we use a script which calls another policy to download the Big Sur installer. Instead of packaging and uploading the complete installer to Jamf, we use the command : sudo softwareupdate --downloa...  View more

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Composer problem: can´t drag & drop files from desktop

Hello,we use Jamf Pro Cloud 10.30 at the moment. With Jamf Pro Tools (Composer 10.31) and even older Composer versions, it is apparently no longer possible for me to include files on the user's desktop in the package, so that I can deploy these files...  View more

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