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Forum Posts

Updating 1000's of iOS Devices - Update Plan

Hi All, Looking for some input from Admins who manage very large iOS estates. The current setup i manage from Jamf is around 5000+ active iOS devices.Now these devices need to be updated to at least iOS 13 with a view to moving them to iOS 14. Most o...  View more

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Running Software updates using a policy

Hi, So we have several users that are running older versions of MacOS (10.14.x).I tried this guide to force an update: https://docs.jamf.com/best-practice-workflows/jamf-pro/managing-macos-updates/Running_Software_Update_Using_a_Policy.html But it wi...  View more

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Catalina updates won't apply via SUS

Hey again everyone— As in a previous post of mine, I don't really have an inquiry about Jamf or the like, but rather w/ the macOS Software Update Service. But this is about the only place w/ useful discussion of the Software Update process on Mac! An...  View more

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Osascript error: AppleEvent timed out. (-1712)

Here is the error some of my users are getting regarding running a shell script calling osascript to prompt the user with a notification dialog box. Error: execution error: Finder got an error: AppleEvent timed out. (-1712) Script in question: #!/bin...  View more

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Quick clear out of Classes

Is there possibly a way to put a remove all button in the classes area. I am a smaller district and I spend at least 3 or 4 days (not solid 8 hr days) clearing this out every year. It is very tedious. Sorry this was a feature request.  View more

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App Distribution - Management Status Stuck on Installing

Hey everyone, Bit of a tricky one here. When I built a large number of devices, there is a slight chance a few of them will be stuck like this. The apps will be stuck on "installing" from the app catalog and will never show on the device. Here are so...  View more

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iOS App versions not being updated in JAMF Catalog

I noticed a few apps had old versions in the Mobile Device App section of Jamf.. Our server is set to auto check updates and force them at 1am every day.. I made the mistake of clicking edit in the App Maintenance page and pressing force all app upda...  View more

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Jamf Helper for first ten logins on user

Hi All, Does anyone know if there is a way to show a JAMF helper window depending on the amount of times a user has logged into the laptop. Basically I want JAMF helper to pop up for the first ten times a user logs in and display a message Would i be...  View more

  • 1868 Views
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remote stuck at 'Opening SSH' (Jamf cloud)

Hello, We are currently testing the Jamf Cloud solution (we are currently using Jamf On Premise)The enrollment goes OK but when using Jamf Remote, we get stuck on 'Opening SSH'.In the User-Initiated Enrollment parameter, we have checked 'Ensure SSH i...  View more

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AD binding not happening automatically

Hi all, I'm new to the Jamf Pro world and am trying to figure things out. Jamf 100 is in the books and I'm getting approval to take 200. Ive been playing around with prestages, policies to install apps, config files to add wifi and stuff. It's all go...  View more

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Script to update User Name and Full Name

Hello all, I created the script below to update the username in the Inventory fields, however I need another line to update the Full Name section. Is there a way I can do it? !/bin/bash loggedInUser=$(/usr/bin/python -c 'from SystemConfiguration impo...  View more

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Crodwstrike mobile to iOS with JAMF Pro

Hello everyone, We are trying to get the Crowdstrike mobile rollout working on iOS and ran into issues. The deployment itself will be handled outside of JAMF via the Crowdstrike managed self enrollment feature and worked without issues in our testing...  View more

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O365 MDM and JAMF

We are considering using JAMF to manage iPads, we are already use JAMF Pro for macOS. We currently enforce users who wish to use Office 365 on personal devices to enrol with O365 MDM so we can secure data, this is enforced at a staff group level so u...  View more

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Unlock network preference pane - without prompt

So I'm currently using this to unlock the network preference pane #!/bin/sh security authorizationdb write system.preferences allow security authorizationdb write system.preferences.network allow security authorizationdb write system.services.systemc...  View more

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How much do you use the restricted software policies?

One of the tasks i've been given as of late is to restrict the installation of software that we've been seeing in the environment, such as some torrent downloader apps, games, etc etc. Currently our environment is a bit of a wild west, so I think our...  View more

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Big Sur - Policy banner and Screensaver

Is there any documentation or anyone find a way to deploy a Policy Banner and Screensaver in Big Sur? • Prior to macOS 11 Big Sur, we used the following Policy Banner from Apple:https://support.apple.com/en-us/HT202277 • We also have a company screen...  View more

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JIM Monitoring and Logging with QRADAR or other SIEMs

Hi everyone, we currently have the JIM configured for an LDAP Proxy in our JAMF Cloud environment and I was wondering if anyone has setup any sort of SIEM system with JIM for monitoring any LDAP activity. Looking for QRADAR specifically, but any insi...  View more

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Jamf Cloud - Upcoming Maintenances

This is a notice of two upcoming maintenance windows: one for all Jamf Cloud customers and one impacting only for Jamf Premium Cloud. Jamf Cloud Distribution Services (JCDS) - MaintenanceAll Jamf Cloud customer instances will be upgraded with a new v...  View more

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last check-in for ios devices

Looking for a way to query ios devices to see how many are coming online during the day. The only thing I see is last inventory update, I can send an inventory update but there has to be a time-stamp somewhere thats queryable, right?  View more

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Extension Attribute - Troubleshooting.

wanting to eliminate EA's as a potential cause of an environment issue. The scripts within each EA are of course tested before being implemented, but when it comes to new MacOS compatibility testing etc. need to then ensure all EA's are functioning a...  View more

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