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Forum Posts

Apps Slow to Appear on Device - Using LDAP Groups

Hello all, we recently deployed 750 or so iPads and it seems that they can be slow to receive all of the apps scoped to them. We use Google LDAP so the user authenticates during setup on the iPad. Some apps are scoped to all devices and those come do...  View more

  • 1090 Views
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deactivate guest mode on shared iPads

Hi, since iOS 13.4 there is the option to log in as a guest user. We don't want our users to log in as guests.Is there a way to disable this option? We haven't found anything in the PreStage Enrollments or Configuration Profiles.  View more

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Hackintosh Enrollment Mitigation - Suggestions

Looking for advice / developing hackintosh mitigation. It does not appear to be that common with us but dealing with the second know one that enrolled in jamf, due to using one of SN's of in production machines. Has anyone developed any good Extensio...  View more

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EAP-TLS Wireless config profile issues

We have an existing WPA2 Enterprise EAP-TLS wireless profile configured to utilize a root CA which issues workstation certificates - no issues, the config profile works, sets the network payload and AD certificate payload with no issues. Machines wit...  View more

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Jamf Parent - So easy to bypass

Hi. I am IT in a school and use Jamf Pro. I tried Jamf Parent few days ago and was surprise to observe an easy way to disable the limitations for the student: he downloads Jamf Parent with a personal device, flash the QR Code from Self Service, and t...  View more

  • 6448 Views
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Disabled Macbook Pro. Try again in 60 minutes

Hey, I have a Macbook Pro 2018 (T2 chip) blocked by find my mac. After enter too many times the pin it now shows "macbook disabled try again in 60 minutes. After 60 minutes shows, wrong pin, try again. I have the firmware password and was triyng to u...  View more

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How to automatically install apps onto iPads

I am an admin at a school, and I am trying to make it so I can install apps to certain classrooms with a push of a single button on Jamf. We created an Apple ID for all the iPads to use, but I noticed that apps will not install automatically unless "...  View more

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Check "Use classic layout" in Apple Mail

Hello everyone! This is my first post, so hopefully I am posting this question in the right area. Anyways, I was trying to automate a system refresh for a group of Mini's, but am stuck on one part of the tasks that needs to be implemented. While I ha...  View more

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How to distribute iBooks VPP

I am new to Zuludesk, I am having problems sending out iBooks to group iPads.I purchased FREE iBooks through VPP about 6 weeks ago and have not had any luck distributing these to iPads.I've located the books in document but when I assign the books to...  View more

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  • 4 replies
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LDAP Building not Populating

Have been mapping out LDAP using Okta. All seems to be well with the exception of getting the building field to populate. I have created Building entries in Jamf with the exact names of the ones we have in Okta under Physical Delivery Office Name. Ri...  View more

692ea48dcd7a44f0a1d80faf7c6f7279 cd8c1f0a2191471c88da39bbd1a42ccf
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WPA2 Enterprise Wireless config profile issues

We have an existing WPA2 Enterprise EAP-TLS wireless profile configured to utilize a root CA which issues workstation certificates - no issues, the config profile works, sets the network payload and AD certificate payload with no issues. Machines wit...  View more

  • 827 Views
  • 0 replies
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Proper way to install Adobe Creative Cloud package?

Hey all, I'm primarily a Windows admin, so bear with me on this one. I have an EDU client looking to install Creative Cloud apps via JAMF Cloud and am trying to figure out the proper way to push it to the machines. I am following the steps outlined h...  View more

  • 26873 Views
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Suppressing Setup Assistant After Updates Without DEP

Hello all, I am currently working on doing an in place update to our fleet of 200+ MacOS devices to bring them up to MacOS 10.15.6. However I am encountering trouble with trying to prevent Setup Assistant from running post-upgrade. Currently after th...  View more

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  • 1 replies
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Catalina - upgrade continues after first login

Anyone have any recent info on the whole issue whereby after the upgrade appears to be done, upon the first login you're greeted with a progress bar that shows anywhere between 10-15 minutes to complete the install? I know this issue was in Mojave as...  View more

  • 1704 Views
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API 409 error

Hi All, I'm at wits end with an API job that SHOULD set an extension attribute, but instead just comes back with a 409 error and no good info WHY. #!/bin/sh apiUser="user" apiPass="pass" jssURL="https://jss.example.com:8443" ea_number="91" serial=$(s...  View more

  • 4503 Views
  • 9 replies
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logout policy not working. Investigate steps, logs???

I have some logout policies that i use, suddenly one of them is not working. I checked one of the computers /var/log/jamf.log file and do see that it is checking for policies triggered by logout, but why is it not running the policy? The computer is ...  View more

  • 759 Views
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Self service Printers

I installed a printer via self service, and it installed fine. Afterwards I went in and removed the printer manually, but the option isn't coming back up in self service to install the printer again. I'm assuming I missed a setting in the policy when...  View more

  • 2745 Views
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There was a problem communicating with a push server

Hi there, we're seeing this as result to all commands (i.e. "Renew MDM profile") issued to all of our iPhones. Since they're currently in different locations all over the world a firewall issue is veeery unlikely. We're on 10.23.0-t1595614145, Push N...  View more

  • 11657 Views
  • 36 replies
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API Put User Extension Attribute Issues

Hi, Just wondering if someone can point me in the right direction here. I've got no problem grabbing information via the API for the Custom Extension Attributes, I'm just having issues with the PUT. I've read many examples in the forums but I've not ...  View more

  • 789 Views
  • 1 replies
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