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Forum Posts

SSO & LDAP Device Assignments

We are deploying a large number of iOS devices and want to use our Google SSO configuration for users to self assign their device. Users log in and their device is assigned correctly, but we would like to pull additional data from LDAP for the equiva...  View more

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Intune integration and Device Compliance

Hello, Since implementing the Jamf/Intune Integration that machines will randomly fall out of compliance. Users lose access to their Office 365 suite and they are unable to log into Cisco AnyConnect. The usually get prompted to re-enroll their device...  View more

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Jamf Protect vs Windows ATP

Anyone has an knowledge on the two products, as they basically look very much the same. We have ATP build "free" into our license package from Microsoft and is also handling threats etc. Jamf Protect can propably do more monitoring, but the basics ar...  View more

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How does Jamf Remote Work?

At my company we have segmented networks and ports need to be requested to be opened to allow traffic. What does Jamf Remote need to work properly? I'm guessing that it first needs to connect to Jamf Pro, then it can connect to the client. Currently,...  View more

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Proof for Unbound Macs?

The company I work for currently uses Centrify to bind Macs to our domain. We have experienced the login issues with mobile AD accounts over several years and are looking to move away from AD-joined Macs with hope to resolve these issues. However, ou...  View more

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Best Practice for MySQL DB Config and Tomact

Hi, iam locking for some basic Settings for mySQL and the latest Jamf Version.I wanted to know which are the best values for the following items: MySQL:Max packet sizeMax Connections:Key buffer sizeBuffer pool size Tomcat:minimum RAMMax Ram  View more

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Renew GSX certificate step(s)

I've inherited a JSS from someone else and see steps detailed in link below to set up a JSS - GSX connection but in our case we will be renewing it — 1) are those same steps needed for that? Also 2) can the same GSX certificate once renewed be added ...  View more

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help with comp name script

I've been trying to adapt our computer naming script to wait for input from the user by cobbling together information fromhere and here and probably a few others, I can't seem to get it to work. I just can't seem to figure out what I'm doing wrong, m...  View more

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Extension Attribute for Year of Mac without Model

This script checks for if the Mac is an M1 Chip, then if it is not, will check for the OS. Depending on these conditions, the year will be read differently.#!/bin/sh #Set variables for processor, apple chip, & operating system versionprocessor=$(/usr...  View more

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Issue uploading Adobe Animate

Has anyone else had a problem uploading Adobe packages? We are cloud hosted. I have tried uploading through Jamf admin and get a 504 error, I have tried uploading through Safari and it uploads .4 MB before saying it failed. The rest of the Adobe pack...  View more

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Attribute Mapping tutorials?

Hi Guys, I've probably watched Don't Forget Your Badge! | JNUC 2018 at least 20 times to understand Attribute Mapping. Are there any good tutorials for this? Myself, and some co-workers are trying to get smartcards to work with the SSO Kerberos Exten...  View more

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Deploy updated Citrix config file

We need to update the config file (located in ~/Library/Application Support/Citrix Receiver/Config) in Citrix with a new one that includes the new servers. I tried just capturing the setup in Composer and setting fill user home directory when deploye...  View more

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Symantec Endpoint Protection Removal

I've seen a ton of threads regarding removing SEP, most of which reference the script that Symantec/Broadcom provide. My issue with those is that it removes ALL Symantec products from the machine, we also run the Symantec WSS agent and the DLP agent ...  View more

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CyberArk EPM Deployment

Hey there - does anyone else use CyberArk EPM (end point management) to manage admin rights and third party app installations more easily? We're beginning to roll out a test bed in my company, and I'm working on the mac deployment. CyberArk provides ...  View more

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Question on wiping and enrolling student devices

Hello. So I work for a rather small school district. I am just beginning to refresh our devices (sans the new ones we haven't received yet). The 7th grade students are bringing their devices with them to 8th however (and this is a management decision...  View more

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Issues installing Office 365 form Self Service

Is anyone else having issues with installing Office 365 from Self Service? Basically, Office apps are failing to start, kinda randomly. It seems to work on most of my test boxes but then fails on user machines. I did get one of my test boxes finally....  View more

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Moving profiles and data between macOS devices

I work at a K-6 school district, and our smart boards are almost all running on Mac Minis. Every year, we have a fair number of people shuffling around, and so we need to make their data follow them to their new rooms. This involves not only moving f...  View more

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How to create a directory on an unmounted Volume

I am working on a triple boot system and I need to write a directory to the Preboot partition of each of the drives. I know how to do it for a mounted volume. mkdir /Volumes/Preboot but as there are three different ones and they are not mounted how d...  View more

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Search For All Instances Of Java

Newbie here so sorry if this has been asked ( i already search the forums beforehand and found nothing) We want to create a report in Jamf to detect all versions of Java or any Java App installed. I know other applications it's app name +.app for the...  View more

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easiest way to remove Apple's preinstalled Apps

We've ben finding that Apple's pre-loaded apps (Numbers, Pages, garage band, etc) are flagging as having updates, despite the App Store being locked down and the machine's enrolled in DEP. What's the easiest way to remove those preinstalled apps so t...  View more

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Unmanaging warehoused computers

I have about 20 iMacs that that were physically taken offline and put into temp storage. Covid happened, computers are going to stay in storage longer. The area where they are stored is inaccessible for a couple months. I would like to move these to ...  View more

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How are you getting iPads on the network for ADE

We are starting to look into Automated Device Enrollment with apple school manager and Jamf. We have 802.1x here so devices can not just jump on the network. I wonder how people are getting their devices en mass onto their network? Ideally we would l...  View more

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Infinite update on Kerberos SSO Extension?

Hi Guys, We got the Kerberos SSO extension up and going on macOS Catalina, and so far so good on the initial login. After rebooting or just signing out and signing back in the extension says "Updating"... forever. Any ideas?  View more

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Computer enrollment screen

Running Jamf Pro 10.22, when signing in to enroll the machine, the username field sometimes auto-capitalizes the username. I say sometimes because I have enrolled probably hundreds of machines at this point and have found that it doesn't happen every...  View more

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Update ServiceNow with Jamf Inventory Information

I've searched the forums here and it seems that many have found a way to have Jamf inventory information pulled into ServiceNow to update inventory information in ServiceNow to match Jamf. However, I cant' seem to find any specific information on imp...  View more

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