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Jamf Pro 11.8.0 Beta is now available!

Hello Jamf Nation! The Jamf Pro 11.8.0 Beta Release features a number of exciting improvements and enhancements for managing your Apple devices. Starting with 11.8.0, Jamf Pro admins will be able to set a minimum OS for MacBooks, iPhones, and iPads t...  View more

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What do you have maximum clock skew set to and why?

Our security setting for maximum clock skew has been set at 15 minutes for several years now. However, as our fleet grows, we find more and more devices that go for several days/weeks/months without being recharged or powered on at all. Before I chan...  View more

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Built in Apps and Smart Groups

Hi, Is is possible to create a smart group containing devices that don't have the built in iOS apps installed (e.g. Calendar)? I've tried just specifying 'Calendar' in the App Name field but that doesn't work, I assume because when you look at the Ap...  View more

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Active Directory group to manage JamF

Good day, Is it possible to manage JamF Cloud based on the member of an Active Directory group?I've added a AD group in the "JamF Cloud User and group" but when i try to log in with a user that is a member of that group, it refuses the connexion.On t...  View more

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script to change computer name

I need help with a script to change computer name. I am using the DEPNotify Starter 2.0.1 script. I am using the Popup 3 label for the list of University Campus, Popup 1 label for the building, and would like to use the last seven of the serial numbe...  View more

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User password - worst scenario

Hello all, I was thinking of nightmare scenarios for end users and came up with this one.A user has forgotten their password, the computer is still FV encrypted, and the device is off-site. What, if anything can we do to assist them getting access to...  View more

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ServiceNow JAMF Integration

Hello Everyone, I have been able to successfully integrate jamf with ServiceNow with some great tricks and tips from the community here, so firstly thank you. I'm still looking to bring in some additional attributes from jamf into ServiceNow but coul...  View more

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Terminal Commands for .mobileconfig

Hi All, I have created sep extension .mobileconfig and created the package. But seems to be the .mobileconfig file is not executing from the package. It's just landed into /private/var folder .. Can anyone help on this ? May I know what commands I ha...  View more

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Command line help

Hello this should be fairly simple, but i am new to JAMF and i can't seem to figure out the issue.I am trying to do upgrade from HighSierra to Mojave. I have downloaded and cached the installer to Application folder. Created a second policy and runni...  View more

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Unlocking With Apple Watch Is Not Allowed

It looks the latest update to Google Remote Desktop is causing Apple Watch unlock to fail with error message: "Unlocking With Apple Watch is Not Allowed When Your Screen is Being Shared". Apparently, Google Remote Desktop is requesting access to Priv...  View more

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Deploy Catalina

Hello I would like to start deploying Catalina to our Mac's. Can someone send me information on how we can do this via Jamf? Many thanks  View more

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Issue with Apple ID

Since the release of iOS/iPadOS 13, I have had the issue that pretty much daily I am constantly being asked to enter my Apple ID. This is on a managed iPad 5th gen from my work. The thing that seems to work for a short while is hitting cancel rather ...  View more

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Enterprise Connect Stealing Focus

Hello, We have run into an issue recently of Enterprise Connect stealing focus on users' Macs. Even if signed in correctly, the pop up will come up and steal the current focus from other apps. Hitting the close button makes it disappear for a while (...  View more

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Catalina and Symantec EP kernel extension

I have a confi profile to approve the Symantec EP kernel extension. The software installs and i have no prompt to allow, so all looks good. After reboot i go to the symantec app and the kernel extension is blocked and i have to allow it, and also i g...  View more

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MacOS Config Profile Scoping issue

Hey all, I'm experiencing some perplexing scope issues on a student restriction Configuration Profile (actually there's a couple of them, but all configured the same way). I hope someone can look over my config and perhaps point out what I'm doing wr...  View more

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Jamf Pro 10.19.0 Beta 3 Now Available!

Hey Jamf Nation! The Jamf Pro 10.19 beta contains quite a few new features, fixes, and enhancements that we are excited to share with you! Please see the updated release notes and forum threads from Jamf Engineering teams for additional feedback! Mob...  View more

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Shared Apple ID's

Hoping someone can help.We have 20 iPads being used in the Music department, for Garageband and alike was working fine until the teacher decided she would like some iBooks installed. I'm pretty new to Apple and Jamf but it appears that you cannot ass...  View more

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Looking for classroom management software

Hi,I am looking to implement a classroom management software for some computing science iMac. We currently use Apple Remote Desktop but we are having a issue on Mojave when I lock a screen a lot of the time I can’t unlock the screen but the iMac gets...  View more

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Dockutil not working with Mojave

Hi,I use dockutil to set up the dock for each user on their Mac to have a few web browsers, Microsoft office and their home folders. It also removes stuff like FaceTime and messages and mail app. This works great on high Sierra but I’ve noticed if I ...  View more

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Catalina Package using Composer.

Hi All, Post creating Catalina package using composer am not able to execute. Actually the package size is approximately 9GB,but when I am try to run its just completed with 2 min and OS is not upgrading. Can anyone help here please. I used below com...  View more

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Printer Settings

Hello Does anybody know how we can change the printer setting "color matching" with lpadmin -o? We want to you use the "in printer" and not the "colorsync" It is HP Printer :) and with lpoptions I didn't find this settings. Thanks :)  View more

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Firmware Password Manager 2.5 - New Release

Firmware Password Manager 2.5 - New Release Firmware Password Manager is a Python script to help MacAdmin programmatically manage the firmware passwords of their Mac systems. The firmware password is one of the three interlocking methods used to secu...  View more

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Reverse Engineering Jamf Admin

Reverse Engineering Jamf Admin This blog post will cover steps to reverse engineer Jamf Admin processes to work around some bugs and poor implementations and develop your code to streamline & automate the process. For example, there are exiting tools...  View more

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