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Jamf Pro 11.5.0 Beta is Now Available

Hello Jamf Nation!We have several exciting new features including new Login functionality, Managed Software Updates enhancements, Packages page redesign, and more! You can find more information in the release notes when you enroll.Starting with the J...  View more

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Disable Self Service in labs?

Greetings all, I seem to have a lot of questions this week. This one is short, how do I get rid of Self Service on lab machines? We don't want students fooling with that stuff, although we DO want staff and faculty to be able to use it in their offic...  View more

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Adobe CS Removal Script

Found some JN posts regarding removal of Adobe CS, but nothing specific for CS6 and the tools I have tried from Adobe aren't removing the full suite. Anyone have a script to share that nukes Adobe CS6? I need to deploy the CC version ASAP but CS6 nee...  View more

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New Hire Mac Basics

I have a couple of users who have just joined our Sales/Outreach teams and they have never used a Mac before. I am wondering if anyone here has an idea on what I could teach them in their first week.  View more

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Setting Account UID via sysadminctl

Has anyone else notice that using the sysadminctl to create local hidden admin accounts will NOT set a custom UID? sysadminctl acts like it will set the requested UID but then assigns a standard UID (like 502 for example). I typically never have to c...  View more

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Differ reboot post installing Security Updates

Hi Mac Admins, Hope this email finds you well. Can you helpe me with script or any other process to differ restart post security updates are installed? Also I would like to run the inventory update if the update is installed correctly or not. By veri...  View more

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Help needed with a computer name script.

I need help with a script which can pull the first and last name of a user from the device and set this as their computer name, which is then reflected in Jamf Pro. I've had some success with the below script taken from another thread, but this only ...  View more

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Device Count Exceeded

Hi there, When opening the Jamf Pro portal on the notification section (blizzard) I noticed I get the message: Device Count ExceededThere is an link: Purchase additional devices here but when browsing to the link from the Jamf Pro portal to this addr...  View more

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Touch ID Stopped Working after Enrollment

I enrolled a MacBook Air in our Jamf Pro instance, and prior to enrollment, the user unlocked the laptop with touch ID. Now, touch ID won't work. In my config profile, the "unlock with touch ID" box is checked. I even excluded the LT from the profile...  View more

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Mojave Desktop Image + Mojave.heic File

I've got this issue that's been driving me bonkers.... I have a custom Mojave.heic file that is just a renamed .png file that is branded with our district logo. Our district logo got updated recently and I decided to push it out to one Mac here. The ...  View more

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Can we brand Apple TV from the box?

Hi, I have a deal for 2000 Apple TV, HERE THE CUSTOMER RESUQEST: 1- When his customer power on the Apple TV it must show his logo before TV OS interface. How can we do it? 2- Link each Apple ID connected to an Apple GIFT CARD to be automatically cred...  View more

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Restoring From Time Machine

Hey guys,I have 2 Macs Pro (Let's say MacA already enrolled and MacB in the scope). The user reported that MacA isn't working well, so I made a Time Machine backup of MacA, and restored in MacB.However, it showed error "Device Signature Error - A Val...  View more

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Removing Managed Apps from Dead Mobile Devices

Has anyone had any luck with removing managed apps from mobile devices that had died and won't turn on? We have already removed them from the scope of all apps that were originally assigned to them, but this isn't freeing up the license to the apps b...  View more

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Policy Freezing When Adding A Package Or Script

Hello everyone! I am use to be able to add packages to policies in JAMF without any hiccup, however recently, I'm am constantly running into an issue where when I try to create a policy and attach a script or package to it, it just hangs there and do...  View more

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Download macOS Mojave 10.14.6 Update failing

I uploaded the pkg from the Apple installer to Jamf Pro but it keeps failing. I tried as a patch, as a policy and direct through Jamf Admin, all with the same result. Copying the pkg to the machine and manually running it works fine. Help?! Downloadi...  View more

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Clever Web App for Mac

Hello, We're setting up our iMacs and want to deploy a Clever.com web app for Mac that we can set up a policy and deploy. I tried to create a Chrome extension app, make that into a pkg and deploy that, but the "app" is "dead" when deployed. What's th...  View more

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Prevent iTunes from automatically Syncing - Mojave

Hi, Wondering if anyone has run into this issue. We have a few lab machines that are using iPads to digitize using AstroPad. They are tethered to the Mac via USB. Each user has iTunes open to synch the iPad. Wondering if there's a way to disable this...  View more

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Xink install/configure using Jamf

My company is rolling out an email signature application called Xink to all users. Has anyone had any success with this product or have any tips on its rollout? Xink Support sent me to this link for instructions but unfortunately the (very complicate...  View more

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Computer names not sticking

Hey all, I think I'm missing something. Within the last 2 or 3 months, a change was seemingly made, and I've no longer been able to make changes to either computer names in the JSS or on the client machine separately. If I want to change the name of ...  View more

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Printers Not Adding Mojave

Has anyone else been seeing issues with 10.14.5+ printers added by the user don't show up under Printers & Scanners? I have tried resting the print system and they still refuse to show up. This is with local, IP or Active Directory printers.  View more

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