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Jamf Pro 11.8.0 Beta is now available!

Hello Jamf Nation! The Jamf Pro 11.8.0 Beta Release features a number of exciting improvements and enhancements for managing your Apple devices. Starting with 11.8.0, Jamf Pro admins will be able to set a minimum OS for MacBooks, iPhones, and iPads t...  View more

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Okta - Any thoughts?

Our user base is small compared to many of the users I see posting on this forum. I have about 60 users and could potentially have another 60 or more by next year. I am starting to feel some provisioning lifecycle pains with all of the cloud services...  View more

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"R" Package Does Not Meet OS Requirements

Hopefully someone can point out what simple thing I'm missing here. I have a pretty generic self-service policy to install "R" (Statistical computing software). The policy is scoped to All Computers / All Users, excluding computers that already have ...  View more

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Inventory NOT updating

We're new to the Jamf environment, but have attempted to look through several articles/discussions regarding inventory updates. Issue: Our macs show an initial inventory update when they were enrolled, but no subsequent updates. The Last Check-in tim...  View more

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Jamf Initial Config / Setup

Hi, We are very new to JamF so please bare with us. We are slowly setting up our configuration and polices however not quite got it how we want it yet. The problem is every new machine we purchase automatically gets enrolled and takes on the half don...  View more

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Suppressing VPN Connection Popup Message

We have a VPN deployed via Configuration Profile with a LaunchDaemon to keep it always on. During startup and resuming from sleep, the LaunchDaemon script checks if the machine has internet connectivity - if it does, it then automatically connects to...  View more

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Cannot restore iPad errors

Hi all, we are in the middle of resetting 54 iPads for classes (non-DEP), now have one iPad that will not restore to factory, with the following error via Apple Configurator 2: Failed to create new state machine for restore [com.apple.MobileDevice.Mo...  View more

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Managing Policies and Profiles - Best Practices

Currently we have profiles and policies created that handle multiple different settings within one profile/policy. Now that we are expanding and are having more and more specialized needs for some of these computers, it's getting harder for me to man...  View more

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Simple Scripting Help

I have had an issue recently where some of my student laptops are not binding to our Open Directory Server. I can cure this by Unbinding and Rebinding. Through trial and error, it seems that the issue is related to the Keychain Entry for the LDAP som...  View more

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macOS Touch ID Prompt on setup

We have a set of loaner/multiuser Macs with touch ID. Users log in with AD accounts. I am noticing that each new user that logs in is asked to set up touch ID. Is there a way to turn off the Touch ID setup prompt? I have Restrictions payload > "Allow...  View more

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Getting a count of systems in a computer group

I am trying to determine which of our policies and profiles are assigned and how. I have a script that pulls all of the API data that I need as CSVs. So now I have a list of them and what they are assigned to, but what I really need is to start track...  View more

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Ceremony (next-gen SplashBuddy)

Has anyone tried out this new Ceremony product? I have a solid SplashBuddy workflow, but I am having a hard time getting started with Ceremony using their sparse setup docs. Does anyone know of any other resources?  View more

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Blue Coat Unified Agent (Failure Mode) macOS Mojave

Hello, My company currently uses Blue Coat Unified Agent as a cloud proxy solution. My Fleet currently runs Mojave 10.14.6 and everything worked just fine until 12/26/2019. Apparently Symantec did maintenance on the agent and now it automatically goe...  View more

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Recon - User and Location - how to clean up

Hello, I need to clean up some User and Location info by running recon, re-write previews info: jamf recon -endUsername "aaa" -realname ""AAA BBB" -email "none" -position "none" -phone "none" -building "none" -room "none" -department "none" -ldapServ...  View more

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NoMAD kerberos UDP fails then uses TCP

Hi when my mac is connecting to Microsoft AD it uses NoMAD. I see that it tries to connect using udp then fails with the following errors: KRB Error : KRB5KDC_ERR_PREAUTH_REQUIREDKRB ERROR : KRB5KRB_ERR_RESPONSE_TOO_BIG After this it connects using t...  View more

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Remote Login with NomadLogin?

I've removed a Mac Pro from domain binding and instead installed Nomad Login and am able to use it to login to that MacPro directly using my AD credentials. The Mac Pro already has Remote Login and Remote Management enabled in Preferences. However, n...  View more

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Issues deploying macOS software updates to Catalina.

Good morning all,I am having some issues with the script we use to run software updates for macOS with Catalina. It is still working fine for Mojave and earlier but for Catalina it appears to just keep rebooting the Mac. From what I can tell it is no...  View more

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Updating Patch Management packages automatically

Hey, my current Patch Management Workflow is to upload the newest version of an app as soon as an update is rolled out. I am doing this for Chrome, Firefox and all Office apps. Over the holidays I ran into the problem that there were new versions rel...  View more

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Guest Account Dock

I am in the process of switching over from Filewave to Jamf for Mac management and I'm amazed at how difficult it is to manage something as simple as the dock. I'm trying to use dockutil as suggested by many with no success. I am using the built in g...  View more

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Botched mySQL Upgrade

Yesterday I "upgraded" to mySQL 8.0.18 following the Jamf instructions https://www.jamf.com/jamf-nation/articles/698/title. Everything went really well but I followed the instructions too closely and when installing v8 I named my new DB and user "jam...  View more

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Help with Script - Don't deploy Package if on VPN

Hello Jamfers,Hope you are doing well. Need your expertise/suggestion on one issue: we would like to deploy CiscoVPN to all users who are only connected on office LAN. The package shouldn't install when they are on VPN, this should give a pop-up to c...  View more

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