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Forum Posts

Need help - enable all users for remote management

We have about 40 lab computers that due to covid-19 we are going to allow people to remote into them. Previously they were set to only allow the management account to remote. I don't see a configuration profile that will just let me override the user...  View more

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How to Disable Software update downloads

Hi,I am looking for the terminal command to untick the options in the advanced window of the software update window.I have "Automatically keep my Mac up to date" unticked but how do I untick the "check for updates", "download new updates when availab...  View more

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Managing Firefox Homepage

I have tried almost everything to get a consistent configuration that will allow me to set the Homepage for Firefox using JAMF. Using the dev autoconfig instructions from Mozilla doesn't seem to work. Creating a config file doesn't seem to work. Usin...  View more

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Enabling Privacy Accessibility setting for MS Teams

What is the best way to enable the System Preferences/Privacy/Accessibility setting for Microsoft Teams? I deployed Teams, and I'm able to share screens, but I'm not able to control their screens. They can accept, but it doesn't hand over control. Or...  View more

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Profile installation failed VMware fusion

I am trying to enroll a macVM in to JAMF and I keep running in to a wall when installing the profiles. The CA Profile installs fine but the MDM one keeps saying profile install failed. I have set the hardware model number and defined a SN in the vmx ...  View more

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Warning/Error during DEP Enrollment

We are currently adding our ipads to our cloud instance of Jamf Pro and it is going somewhat smoothly, but I keep running into an warning as the team is going through pre-stage enrollment. It looks like this: 2020-03-18 16:59:58,034 [WARN ] [na-exec-...  View more

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Sync VPP-Content to jamfPRO

Dear Community, after creating a new "location" (?) in our school-manager and the migration of about 100 apps (and licences) to this new location, I can only access about 25 apps in the "mobile device apps"-section. Is there a way to import all the a...  View more

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Understanding what JAMF runs as on a Mac

I am trying to explain to our engineers what JAMF runs as on a Mac. Simply put does it run as the Jamf user and does everything as sudo, does it just run under the Jamf user, does it run as root, or something else? I.E. what would ~ be? Is there a de...  View more

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Help with deploying software on Catalina

Hello all I am trying to deploy our new web security to all mac. I deploy the dmg file and it is pushed to the root directory and with the following script to run the installer: !/bin/bash cd /UssAgent Installer.app./Contents/MacOS/UssAgent Installer...  View more

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Can't access the Jamf 100 Exam

I'm looking to sit the Jamf 100 Exam but when I click the purchase button it takes me to a logon screen and after validating my account it then presents the message: UnauthorizedIt looks like you don't have access to this service. Is there something ...  View more

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Enrollment - naming standard based on IP location

So when enrolling a mac, I would like it to be automatically named based on which country it is enrolled in So Mac should first lookup like curl https://freegeoip.app/xml/ and based on country code the mac should be named like "US-%serialnumber% Seri...  View more

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Jamf Pro 10.20.1 - Cloud Upgrade Schedule

Update: March 24, 2020Today we are making Jamf Pro 10.20.1 available. This version includes same-day support for Apple's new operating systems and corrects an issue with 10.20 that might cause an increase in MySQL utilization. The cloud upgrade sched...  View more

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Folder change monitoring

Student have found that it is possible to add restricted Apps to unlock Application folder which will allow them to run that App. Does anyone have a method to monitor the status of App folders? These folders need to be open to allow updates of the Ap...  View more

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Need help interpreting a PKG error

So we have this PKG that calls a separate installer. The idea is that this stub downloads an app installer and then starts the downloaded app in a second process. When I run the command with sudo jamf policy it works fine, or even when I run sudo ins...  View more

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No Connection to Camera

I have been troubleshooting issues on my student's Macbook Airs where the camera will not work and shows the error message: "There is no connected camera." Various forums have suggested that if you use Jamf you may need to create a policy to explicit...  View more

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PreStage Enrollment Not working

I seem to be having a problem with PreStage enrollment. I had 2 computers purchased recently and neither went through the process at all.The computers macbooks were purchased the same way as always. If I Open Apple business Manager and goto Assignmen...  View more

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Jamf 100 Exam Prep Question

One of the questions on the test exam is: "Supervision is available as part of a computer PreStage Enrollment configuration." Which the answer key says is false. I assume this is because it isn't part of the PreStage Enrollment settings but my questi...  View more

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update plist of Global Protect

Hi All, I am trying to update the new server address of Global Protect VPN. I have created a new plist with updated VPN address and uploaded it into a new configuration profile. Scoped it to my machine only. In logs, it says completed but I still see...  View more

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Restrict iPad Use/ Remote Education Learning

Good morning everyone I just wanted to share a scenario that I found myself in last week. We are a 1:1 iPad school where the students kept their iPads at school. They were never ment to go home. With the threat of Coronavirus and the potential to ena...  View more

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Possible to restrict Apple ID use?

I apologize as I am very new to the area of MDM. We are deploying iPads and iPhones to our employees, but while setting up the config profiles, I can't find a way to restrict which apple ID's are used. When checking the settings menu, I would like to...  View more

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Can't deploy software to Catalina systems.

When I push a policy to deploy software in Catalina, the client system runs the policy, mounts the share but errors out while copying the package. Gets "cp: /Volumes/jamf-repo/Packages/Firefox 74.0.pkg: Operation not permitted" Anybody else having th...  View more

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Scripting Resources

With my ISD closing and put on work from home status, I'd like to take this week to boost my scripting skills. I typically use this community as a HUGE resource (and grateful to those that freely share), but would like to be more independent and be a...  View more

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iMac users and social distancing

Curious how others are handling the social distancing for the creatives that only use higher end iMacs to do their work. MyConcern is the vpn+vnc+large file sizes and the color reproduction+fine movements won’t come through/overload the Remote Deskto...  View more

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Intune Integration

I have Jamf Conditional Access Set up in Azure. When I install the company portal app from Self Service and log in, I receive the below error message at the bottom. Not sure why.  View more

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