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Jamf Pro 11.8.0 Beta is now available!

Hello Jamf Nation! The Jamf Pro 11.8.0 Beta Release features a number of exciting improvements and enhancements for managing your Apple devices. Starting with 11.8.0, Jamf Pro admins will be able to set a minimum OS for MacBooks, iPhones, and iPads t...  View more

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Domain Bound Macs UNC Issue?

Hello All, I am looking for any advise because I am out of ide as. All of our Macs are domain bound and sporadically experience an issue not allowing logins. It is mainly occurring on lab machines. It seemed disabling the following fixed the issue:Us...  View more

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Error -915 (unable to contact the SCEP server at...

I have a newly built JSS hosted on an RHEL 7 VM that I’m currently trialing. Everything is working well except my configuration profiles. It’s my understanding that a JSS can also act as a SCEP server. Is that correct? I have the push certificate con...  View more

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/private/var/log/jamf.log appears in /Applications

I recently started at a new org and noticed that a 0 byte Library folder and an orphaned Jamf log are located in /Applications (these are not hidden folders). If I visit the "real" /private/var/log I do see a Jamf.log file that's up to date. The orph...  View more

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Disable iCloud Sync

Hi, It there a way to not allow users to sync their device with their personal iCloud? Ie not allowing icloud drive. ThanksJared  View more

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Change in Guest Keychain with Catalina

I have one new computer that I am trying to deploy to my all-Mac computer lab. The way we handle student logins is any student can use the Guest User account to access two web based apps, but absolutely everything else is locked down. So if the stude...  View more

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Question mark character bug

Several Macbooks in our environment have begun displaying a bug that replaces most characters with question marks. This happens randomly and have not been able to find what triggers it yet. I've tried all the solutions online but have had no luck so ...  View more

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JAMF Pro Enrollment Issue After Computer Migration

Hello, I recently migrated an employee to a new laptop. I used migration assistant to migrate the files over to the new machine. I ensured I removed all MDM profiles with the old machine to ensure certificate from the previous machine don't land on t...  View more

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Getting state purchased machines into our DEP

Due to a mistake on someone's behalf, our normal yearly purchase of MacBook Airs was purchased by the Dept of Education rather than us. I am now looking at the possibility of having to enroll 280 machines without using DEP. This seems like an absolut...  View more

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Deleted classroom classes returning randomly

During the beginning of the school year I finally synced our school manager with our powerschool instance. I then attempted to import users into Jamf, however I also pulled the classes and ruined all of our teachers ad hoc classes. We hand deleted ev...  View more

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Shared iPad setup issues

Hey all,I just starting up the shared iPad feature on a new cart and encountering a few issues I wanted to ask about. First of all, once our prestage dep enrollment hits, it reboots the iPad and asks for a student to login which is fine, but then get...  View more

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Webex latest version

@H3144-IT Hi! You reported today about WebEx update 39.10.4.5. Seems like that version is not available yet. Please see the screenshot of latest Webex image installed, it is still version 39.9.2Thanks!  View more

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Time Machine permissions

hi everyone, I have an issue with time machine and backup permissions. Users at my institution were using their iMacs with a local account and I've migrated them to a domain account. This particular scientist had their machine backed up every few hou...  View more

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Pause EDU Profile Delivery

We have a python script that pulls data from some text files (csv exports from PowerSchool SIS) and updates all of the classes in our JSS. The script first goes through and deletes all existing classes in the JSS and then creates a new class for each...  View more

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LoginHook Script in Mojave / Catalina

Hey guys, i installed a LoginHook Script in HighSierra, which delete user files from every Active Directory User, who logged in. It worked perfectly. Here is the script: if [ -d "/Users/$USER" ]; then rm -R /Users/$1/Downloads/ rm -R /Users/$1/Docume...  View more

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Cannot get Jamf School LDAPS to work

Hi folks, Does anyone have a simple process for setting up Jamf School with LDAPS? Jamf point to a document to create a certificate on the AD server, but we cannot get this to work. Other schools I've spoken to have said they bought certificates to g...  View more

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Netboot Service not Working

Hi Alli setup netSUS 5.0 on ubuntu 16.04 and have netboot issue now. When i tried to boot , i can find network image i want, but it always failed to load. Can someone tell me how to fix it? i am using Windows server as DHCP server , i am not sure if ...  View more

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Scripting Plist files on Catalina

Hi I am looking at using Kanaka for authentication with Catalina. I have the New version of Kanaka, and it works.My problem now is being able to push it out to all of our Macs. I can install it no problem, I think I can get my server list out to the ...  View more

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Windows ATP for Mac - Autoupdate issue

I have distributed Windows ATP for Mac like described here https://docs.microsoft.com/en-us/windows/security/threat-protection/microsoft-defender-atp/mac-install-with-jamf It works fine, but the auto update of the ATP does not work. According to http...  View more

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Check deferment for iOS Update on Jamf portal

Hi, I'm trying to check deferment progress of my iOS fleet, like how many days left etc. Any way I could do this? Next, how does iOS deferment work?Does 90 days always apply again when a new version is released?Currently the latest 13.2.3 released on...  View more

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Turn off IOS Notifications

Is there any way found to turn off all Notifications (other than Do Not Disturb or Airplane Mode) so that we don't have to turn it off for each app on each iPad?  View more

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Jamf Infrastructure Manager

Hey All, I already have a support ticket in with JAMF but I need some help ASAP and they haven't responded over an hour. Can someone please help me? I have a JIM in place. Jamf Console was pointed to and LDAP server that, as of yesterday, no longer e...  View more

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FileVault Deployment Broken in Catalina

For the last year I have been using a Security and Privacy Configuration profile combined with a FV2 policy to set Filevault Encryption on new DEP Macs that I have been deploying like this- Profile: Require FV and EscrowPolicy: Apply FV2 Individual K...  View more

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  • 14 replies
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