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Jamf Pro 11.5.0 Beta is Now Available

Hello Jamf Nation!We have several exciting new features including new Login functionality, Managed Software Updates enhancements, Packages page redesign, and more! You can find more information in the release notes when you enroll.Starting with the J...  View more

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Unenrollment - Broken mobile devices (screen out of order)

Hello,I would like to know how to unenroll broken mobile devices in a clean way?I have no way to turn the devices on, or others have broken screens.I'd like to reset them and unenroll them to give them to the scrapyard.Do you have a procedure for thi...  View more

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Enrolment Video

Hi All,I have created a new enrolment process using Jamf Connect and SYM.This is now via a VM so I need a solution to capture the enrolment process for documentation and training purposes.What is the best creative method to accomplish this. This is a...  View more

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Why does this not work?

I'm trying to run a VERY simple script that mounts a folder based on user login - open "smb://server/staffhome$/$(whoami)"This works perfectly in terminal but when putting it as a process to execute on login it keeps on being unable to find the locat...  View more

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Managed Apple IDs Triggering Activation Lock

Hi there,Last year we introduced Google Workspace Federated Managed Apple IDs into our environment to negate the use of personal Apple IDs. Dealing with activation locks were particularly tedious on those personal Apple ID linked devices so we opted ...  View more

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Unable to view groups after update to 11

After the update was run on our cloud I can no longer view groups for computers or devices when logged in on an iPad. The icons in the bottom left are not visible so there is nowhere to click to view the group members. The groups are visible when vie...  View more

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PPPC For Cisco Webex Meetings

I am running into an issue with a user that can't allow screen sharing, as I can RDP in due to accessibility's being disabled. I looked to the forms to see if I could find the PPPC for it.I did find something identifier "com.webex.meetingmanager" and...  View more

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Outlook Teams Meeting, not adding meeting link

Just curious if anybody is able to get the Teams meeting link added when toggling to Teams Meeting or is it just not an option for MacOS. I went in to Calendar options and configured add online meetings and selected Teams. I've tried signing out of O...  View more

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Re-Scoping all the policies to a new Department

We've decided to move our scoped policies and conf. profiles to smartgroups, as we realized this will save a lot of work in the long run. I don't seem to find an efficient way to do this, at the moment i have to go through every single policy and con...  View more

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Several Macbooks unable to boot after update

We have several macbooks (Monterey and Ventura) that cannot boot anymore and are asking for a recovery key. After filling in the key an reinstallation doesn't work (error), only a complete format and reinstall solves the issue. Some users are able to...  View more

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Dockutil not working in Sonoma 14.1

We are using dockutil to reset the dock. But it stop working on Sonoma 14.1 Is anyone else facing the issue ?Sharing the script we use #!/bin/zshwhile ! pgrep -x Dock; dosleep 1done## currentUser=$(/bin/ls -l /dev/console | /usr/bin/awk '{print $3}')...  View more

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Safari 17.1 Ventura Package

Link:https://swdist.apple.com/content/downloads/09/40/042-74906-A_ZJ5SVXD513/6yfe7yuiin4fwvc9ku04hq2fb7jqxjxv85/Safari17.1VenturaAuto.pkg  View more

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DFU Mode Usb Hub

Hello Everyone, I like to ask if anyone uses the USB hub to restore multiple Apple Silicon Macs (like 5-7) using AC2. If you do which brand hub and specific cable? We already using Cambro Nix Thunder Sync 16 for iPad.Also, I can use the DFU blaster t...  View more

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Configuration Profile Authchanger

Hello all,I have created a configuration profile with the values given below (https://learn.jamf.com/bundle/jamf-connect-documentation-current/page/authchanger.html) but unfortunately nothing happens. But when I distribute the command as policy the l...  View more

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disable Video Reaction (macOS 14+)

Is there a possibility to disable the new feature in macOS Sonoma *Video Reaction* by default with a profile?It leads already with us several times to the fact that in an important meeting from the nothing e.g. balloons came. This is not very profess...  View more

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Issues With nudge - Multiple popups

Hi Team I am going a bit crazy. I am pushing this with JAMF Pro to some test machines and i get 2 popups. One is correct and the other is like this image. I have tried deleting all the config and post install scripts and redoing them but i cannot see...  View more

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Enabling Touch ID authentication for sudo on macOS Sonoma

Following a twit by Richard Trouton, I thought it would be good to implement sudo in Touch ID authentication for our developers as one of the benefits to Sonoma, since Sonoma makes the change persistent even when updates are made.If you are intereste...  View more

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script to rename devices

Has anyone made a script or profile to rename devices in jamf pro? right now, there is onl;y 1 option (within pre-stage enrollment) and i'd like to have a 2nd. my goal it to name the phones using a prefix of P followed by the serial, and a prefix of ...  View more

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Device Organization

Hello Everyone,Im a very new JAMF user and ive been designated as the JAMF admin for my workplace. What im currently trying to do is to organize our devices (mostly ipads) we have on JAMF. Many of the devices have odd names and no building, departmen...  View more

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Enrolled computer now showing in Jamf Pro

Hello Community, I have an issue with one employee's computer so I decided to solve it by deleting her computer from jamf then asking her to enroll again with an invitation link. After she installed jamf, her computer seems to have all profiles insta...  View more

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Force Reboot Policy

I have a smart group with users that have not shutdown/restarted over 30+ days. (one user 467 days) What kind of policy can I do to force a reboot, I've noticed some things have changed in Jamf Pro. A reboot with a timer and message?  View more

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AirDrop not working on MacOS 14 Sonoma

Hey folks,Since updating our inventory of MacBooks to MacOS 14 Sonoma, users have noticed weird behaviour with Airdrop that was working correctly on MacOS 13.x. From the jamf-managed MacOS 14 MacBook, users can:Airdrop TO Jamf-managed iPad (iPadOS 17...  View more

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firewall not enabled

Hello Community, I have three managed computers that have their firewall status as not enabled though the profiles concerning enabling the firewall are installed. anyone have an idea? Thank you,  View more

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