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Forum Posts

Deleting the FileVault Institutional Key

Due to changes in the philosophy of our security team, we'd like the delete the institutional keys off of our Macs. I have read Rich Trouton's extensive blog posts on this topic, and it appears it can be automated somewhat using a .plist file pre-pop...  View more

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TestNav

Is anyone else having trouble with TestNav? I had no issues until this fall. I got my dmg from Pearson, used Composer and PPPC Utility to make a configuration profile. Here's what my logs show: trust evaluation failed: Error Domain=PKInstallErrorDoma...  View more

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Uninstall AVG

I have a problem. I need to remove AVG for Mac from 142 computers so we can replace it with ESET. Is there a way to do this through JAMF? Thank you.  View more

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Kill All appname script completes but exit code 1

I'm working on a script which will update the (Google) Backup and Sync App to the current version. I have few scripts as part of the policy:"Quit Backup and Sync" - priority Before"Install Google Backup and Sync" - priority After"Open Backup and Sync...  View more

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Removing Login Items

Our company has recently decided to move away from Skype for Business and start using Microsoft Teams. Part of this process is to remove Skype from the login items about a month before uninstalling. I have attempted some scripts that I have found and...  View more

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Sonicwall Mobile Connect Profile

So I have multiple issues.First I need to remove existing Sonicwall apps from client machines and replace them with App Store provisioned via JAMF, and I need to do this without interrupting staff access to the VPN. Next, we changed our VPN IP Addres...  View more

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Jamf Pro 10.17.0 Beta 1 Now Available!

Hey Jamf Nation! We've got a beta here full of features, bug fixes, and improvements we think you're going to love! You can now use Markdown in your Enrollment Customization, and we want to see all of the creative ways you utilize this feature in you...  View more

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FIlter or Block Apple TV ads in classrooms

After the new update many teachers are complaining that when they disconnect from Apple TV via Airplay they are getting the ads for shows/movies . These are in the banner of Apple TV menu, they find them distracting and trying to find a quick way to ...  View more

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Smart Notebook renewal w/ composer

Hello, I need to renewal our Smart notebook license. We have used composer to have it available in Self-service. How can I renewal the license using composer / Jamf / self-service, please? Thank you for your help in advance. cmonteiro  View more

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MDM and Iphone 11

Hi Community. I'm a newbie to MDM. I have a few important questions that I need answers to regarding apps. Can my employer log into my personal apps after I download JAMF on my iPhone? Can they see when app was last opened? I just don't know what the...  View more

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Cisco Security Connector App config

Anyone successfully get Cisco Security Connector App configured for iPad to use both AMP and Umbrella?? I get the App installed and the Umbrella portion of the config to install and connect but not the AMP portion. Followed the "Jamf" config instruct...  View more

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Log out after 30 minutes of inactivity

Hi all. We seem to be unable to remove this setting via Jamf, whether we set it to to no tick or to the maximum amount of minutes allowed (960) then it defaults back to 30 minutes. We are using all MacBooks so no shared devices requiring this setting...  View more

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Run Policies Overnight

I need a policy to run overnight. My users have been instructed to leave their computers open and plugged into power. What is the best way to set this up? Do the computers have to be awake for the recurring check-in trigger to work?  View more

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Show me your splashbuddie html template ...

I am new to splash buddy and as I am not the big HTML dude I am looking for some html templates that can be used for splashbuddie And also a topic that may help other to find new ideas. Feel free to post pictures etc  View more

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Setting caching server outside DNS requirement

Curious if anyone has a workaround for cases where machines connect directly to the internet (no NAT) and you are having trouble getting the network group to add the txt record required for the search domain to get the caching server to work. Basical...  View more

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MBP not connecting to Known Wireless Networks ?

When staff leave site and then return their MBP’s don’t seem to reconnect to the known Wireless ? Currently I have it set up that what ever credentials staff use to log on with that first initiates their wireless connection and then signs into the MB...  View more

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Using single sign-in email as a script paramter

Hi all,I am in the process of deploying Backblaze to our organization using JAMF. I followed the Backblaze Mass Silent Install with JAMF guide and opted to use a shorter bash script than the one the author uses in the guide. This script takes an inpu...  View more

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Jamf Now SSO options

I recently took place in an Apple Tech conference and they discussed a new payload for SSO options. They passed over it and never went into too much detail. I am very new to Jamf and my company has less than 50 devices so I am currently using Jamf no...  View more

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Jamf Cloud, JIM, and LDAP vs LDAPS

Right now, we have a LDAP server successfully configured within Jamf Cloud. The architecture is standard for a typical JIM implementation - Jamf Cloud talks to a Jamf Infrastructure Manager (JIM) server living in our DMZ, which then communicates with...  View more

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Application Install Error

Hi All, I'm hoping I can get some insight from anyone else having an issue with their packages failing to install properly. I've followed the process for packaging apps that was shown to me during my jump start. But some apps install properly and oth...  View more

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Run an .app after install

I have created an app in automator that asks the user to contact IT. I built it as a pkg and uploaded it to jamf. I built a policy to install. All is great, but I need it to run it after it installs. Any thoughts on getting this done? Basically we ar...  View more

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Google chrome crashing

Good morning everyone!Im seeing ongoing issue with Google Chrome in our environment. I have other users that use personal Mac computers that say chrome crashing is less frequent. Anybody seeing this or able to make headway on why this is happening or...  View more

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Automated ticket creation to Jira from Jamf Pro

I'm curious to know if there is a way to automate ticket creation in Jira based off machines that fall into scope of a certain smart group? For example if a machine falls to a smart group that has a criteria of 'FileVault not enabled' a jira ticket w...  View more

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Notifications with buttons.

Hi All, I have just seen this video https://youtu.be/HbKZ66F58qo?t=625 and like the notification that the user gets to logout. Does anyone know how to best achieve this?  View more

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Jamf Remote Failing

When I try to install a package or send a script to a Mac via Jamf Remote it fails and when I check the log the last entry is "Verifying Computer's Identity..." I recon'ed the Mac in question, I ran sudo jamf manage and still same error. I rebooted t...  View more

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