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Forum Posts

iPads "Cleaning" disrupting class

We are new to Jamf this school year and so there are many things we are not aware of through lack of experience. I received the following email from a teacher: *"I have had several students who show their iPads to be “cleaning” during class. Then, al...  View more

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  • 7 replies
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Acrobat and activation

Hello Everyone, We have been using Adobe's RUM (Remote Update Manager) successfully to update the 2019 Adobe Creative Cloud. There is one exception though, this is Acrobat. Apparently, until Acrobat is launched on a computer and activated by a user, ...  View more

  • 762 Views
  • 1 replies
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Zoom iOS Plist

Just in case anyone needs this info:https://support.zoom.us/hc/en-us/articles/360022302612-Using-MDM-to-Configure-Zoom-on-iOS The Intune xml worked for me in Jamf.  View more

  • 670 Views
  • 0 replies
  • 3 kudos

Device Connection

iPads are not connecting to JAMF. Cannot get to the remote connection screen. Tried on used and brand new iPads they are just not connecting. Any ideas?  View more

  • 372 Views
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Deploying apps without icloud password

Hello, Here's my problem, we supervise every of our iphones, and i have set up some app to be push on the iphone whenever there's an active itune account. Problem; as soon as I finish connecting the account (of the future user, which having to do thi...  View more

  • 1111 Views
  • 1 replies
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User and Groups

Hi,I'm looking for a Mac solution to Active Directories User's And Computers tool. The only thing keeping me from dumping my PC and going full Mac is AD. Any suggestions.Thx  View more

  • 1385 Views
  • 5 replies
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connecting to API from terminal hangs

When trying to connect to the JAMF API from a script or terminal it just hangs?! Running basic commands from the training documentation of the 300 course doesn't even work. curl -sku USERNAME:PASSWORD -H "accept: text/xml" https://my.jamfcloud.com:84...  View more

  • 665 Views
  • 1 replies
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Test environment

Just got my test environment hosted at Jamf Cloud up and running. Now I am wondering how the rest of you have done when creating this: Have you got a separate DEP connected to it? ASM or Business Manager, how about that? VPP? Please share some best p...  View more

  • 3081 Views
  • 4 replies
  • 1 kudos

Catalina - Reissue FileVault2 Key

Hello everyone, Occasionally, we have a Mac enroll with an unknown or invalid FIleVault 2 recovery key (an example is when a Mac is encrypted before MDM enrollment). We currently use a script that prompts the user for their password, and then rotates...  View more

  • 3784 Views
  • 13 replies
  • 4 kudos

distributing mojave in pieces

Is there a way to do this? I cannot figure it out. I have tried to create multiple 500MB ZIP files to then be extracted when they are all on a machine, but it keeps failing when i go to extract it. "invalid compressed data to inflate" while replicati...  View more

  • 1326 Views
  • 7 replies
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Jamf Pro 10.16 Beta 2 Now Available!

Hey Jamf Nation! Jamf Pro 10.16 Beta 2 brings an exciting number of enhancements to Jamf Pro. Jamf Pro 10.16 Beta 2 introduces the ability to use an Extension Attribute as a variable in Computer Configuration Profiles. Jamf Pro 10.16 also features na...  View more

  • 542 Views
  • 1 replies
  • 2 kudos

Wifi Issues

Recently we've been experiencing some weird issue with our Mac's. Randomly a Mac would "lose" network connection. the connection is there. will connect/reconnect but no internet. The only fix is to reboot the mac. Not seeing this on any of our window...  View more

  • 1660 Views
  • 5 replies
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Auditing Admin Actions

Does anyone know of a way to monitor admin actions. Like, when an admin account is created, or when you have to authenticate as an admin to do something?  View more

  • 844 Views
  • 1 replies
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SIP on lab computers

One of our teachers is using PhET on some MacBook Pros that we have set up as lab computers for the department. Students log into the with their AD account and are not admins on them. She wants them to download some JAR files from a website to run th...  View more

  • 924 Views
  • 3 replies
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Defer software updates for 30 days failing

Hello We have a configuration profile configured to ‘Defer software updates for 30 days’ as part of our Restrictions Configuration Profile. This does not appear to be working.We know the configuration profile itself is working as it also blocks users...  View more

  • 1168 Views
  • 1 replies
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10.15 Jamf - See new features?

I know there is a long list of new features/changes in jamf 10.15. But is there somewhere some video tutorial kind of what these new things can do? Reading an text and seeing an video of an example is two very different things and would be really nic...  View more

  • 735 Views
  • 1 replies
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Deleting Non-Rostered Users

Hello, We are using Apple School Manager with a direct integration with JAMF. We have seen an issue where we have some duplicate students; all the information looks the same except that one will have a roster associated from ASM and one does not. Is ...  View more

  • 1468 Views
  • 3 replies
  • 0 kudos