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Forum Posts

Deploying Base Applications on DEP, Best practice?

Hello all, I am finally getting our environment to use DEP for enrollment/provisioning. I'm looking for some best practices, what are you doing in your environment? Our current enrollment process has the user (a tech) initiated enrollment. We have co...  View more

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LastPass extension Safari

We want to install the LastPAss extension for Safari on our iMacs. First the LastPass app has to be installed on the iMac. Then, and this is the tricky part, the LastPass extension is available in Safari > Preferences > Extensions, but its unchecked ...  View more

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Not able to Log-in

Hi We are having issue with some of our Macbook that has a touch-id/Touch bar. User not able to type there username and password. We tried to restart it many time but its not working the only way is to go to recovery mode then restart the laptop agai...  View more

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no azure tenant setup

I am in the process of migrating our Macs from InTune to Jamf, and then enrolling them in conditional access. After unenrolling from InTune, I enroll them in Jamf using a quickadd package. When using a self service InTune policy, it goes through with...  View more

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Correct Acrobat OS compatibility in patch management

I just wanted to point out that version 19.012.20034 of Acrobat no longer works on 10.11, as you can see on the release notes here: 19.012.20034 Added support for: Win Server 2019 Dropped support for: Mac OSX 10.11 I haven't tested this with Reader y...  View more

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Issues removing Meraki Systems Manager

Has anyone had any issues with Meraki not letting go of certain devices off of their network? Our organization has been using Meraki and Simple MDM to manage all of our macs and we're in the process of moving everything over to Jamf. Some devices hav...  View more

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VPN error with Umbrella Roaming Client

Our organization utilizes Umbrella Roaming Client and it mostly seems to work fine. However at the login screen and at other times the user gets the following error: This is degrading the user experience since most users don't know what this is. In a...  View more

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Anyone Using Team Dynamix

We're in the early stages of setting up our Team Dynamix instance here at our university and I'm running into a snag on how to import JAMF inventory into TDX. Is there anyone out there who is using Team Dynamix in their work environment who has it in...  View more

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macOS Version display Script

I was just wondering if there is a way to print the output of the sw_vers commend into a popup windows when it's run in Self Services?  View more

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Kids factory resetting our ipads

Hey guys - We are a public library and have a bunch of kids ipads out there loaded with educational games. The problem is a few of the more enterprising ones have found their way into the settings and unmanaged our ipads...then allowing them to do a ...  View more

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(De)activate Plugins for Apple Mail with command line

Hello, I was wondering where Apple Mail is storing it's settings for activated Plug-ins. In this specific case I want to automatically activate the GPG Mail Encryption Plug-In for Mojave users (like explained here>> https://gpgtools.tenderapp.com/kb/...  View more

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Removing user home folder on logout Mojave

For years we used a logouthook to remove Student homefolders on logout. after some issues in high sierra we created a combination of launchagents/deamons to accomplish this. But in Mojave we encounter the operation is not permitted when de script tri...  View more

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Schedule Policy

Is there a way to schedule a policy to run? I'm using DEP Notify and at the end of my DEP Notify setup the machine reboots. I would like to have the DEP Start script run a policy so that when the user logs in it runs the policy with a delay until the...  View more

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Adding Attribute

I would like to include a user attribute from Active Directory to populate for my users. The attribute is not standard from other attributes collected by default from Jamf Pro. I would need the attribute to either show yes or no if the attribute is e...  View more

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Import of new classes via ASM failed in JamfPro

Does anyone have a problem related to import of new classes from Apple School Manager in to JamfPro? I can just import classes wich have a manual source not those who have source via SFTP. We are using Jamf Pro ver. 10.11.1-t1553545638  View more

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Seeking iPad Management Best Practices

Hi All, I've read several threads with similar titles, but none seem to address my concerns directly. The trouble starts with me - I'm a finance guy dabbling in tech because my nonprofit’s IT department does not support Apple products. #sad I'm in a ...  View more

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Flushing policy question

Hello Everyone, We are about to begin our mass deployment of Mojave and all the updated apps. Over the past 6 months, I have created a very nice workflow that utilized a script to trigger the events to begin. If I run this via Jamf remote, it works r...  View more

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Software Inventory

I'm having trouble getting an inventory of the software we have employed across the network. I can find a list of installed software for each individual machine, but I would like to be able to search for a specific installed software and see each mac...  View more

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10.14.5 DEP problem creating user account

Has anyone else had a problem with the latest 10.14.5 and DEP Mac's, we are seeing a problem when creating the user account. Error is:Computer account creation failed. Couldn't find to much on this subject so thought I'd ask here to see if anyone els...  View more

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Office 365 v16.24 Preferences

Does anyone know where I can get an updated version of the Office 2016 preferences script for the newest version of Office version 16.24? Office 2016 does not work with new version. Much appreciated.  View more

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Filevault & deleting local account

Hello folks. We have a few older non-DEP Macs here on which our team has performed a clean install of Mojave, created a "Mac" user on initial setup, and then manually enrolled them in Jamf. All works well from that point, aside from when it comes tim...  View more

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Load Balancer Questions...

Hi, I'm attempting to do the above with our 3 JSS's. Could anyone with better knowledge than me, possibly answer the following? What's best for the setup?? TIA would we need a round robin or persistence load balance algorithm (scheduling method) serv...  View more

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Printer plist

Hello folks, I have a printer plist I want to push as part of a config profile, but I'm getting some errors when attempted to upload the plist file. Here's the process I followed- Added two printers to a test machine by going to System Preferences > ...  View more

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User Changing Domains

We have a user who's AD account is currently in a different domain that we need to migrate to our domain. The Mac she is on is bound to our domain already so it would just be the user that is changing. What is the easiest way to do that or will the M...  View more

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Trying to update the Email attribute

Hey everyone I am trying to set a custom variable to update the -email attribute via a jamf recon. So please have mercy on me : get Email Address customemail="$(/usr/bin/osascript -e 'Tell application "System Events" to display dialog "Please enter y...  View more

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