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Forum Posts

Removing :8443 from Jamf Pro URL

I’ve searched this already and I know there are answers on here, but nothing really that fits our exact scenario. Currently our Jamf Pro url is https://jamf.mycompany.co.uk:8443 which for our organisation has been fine. We now have some MacBooks depl...  View more

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Custom Trigger Question

Hi Everyone, I just recently learned about Custom Triggers and I think they are great. I have a question about how I can get this done though. Policy 1: (made to be fast)-install essential software-force restart in 2 minutes-next login enable FileVau...  View more

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Phantom MAC address

Hi everyone, This is more of a curiosity post than anything, but I was wondering if anyone might be able to shed any light on where a MAC address is coming from. I work at a university that still dual boots (I know, I'm working on that). We use Wincl...  View more

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Can't empty trash

Working in a corporate environment and had a user with an issue that required me to trash time machine files. The user attempted to empty the trash but it required admin username and password. Upon entering our credentials to empty the trash, I'm enc...  View more

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How to change login picture for 'Other'

In Mac OS, when you have your login screen configured to show a list of users (as opposed to a username/password text box combo), each user is accompanied by a large circular image. This is alternately known as a 'User Picture' or a 'Login Picture'. ...  View more

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Amplify and iPads

We have the language arts, educational application called Amplify. Our students run into many issues using while accessing Amplify in Safari on their iPads. Three questions: Do you use Amplify on iPads? Do your students have issues using it? Do you l...  View more

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Problem renewing Tomcat SSL certification

Noticed that the Tomcat SSL cert expired yesterday. When going into Apache Tomcat Settings and clicking Edit all I get is a spinning wheel. It's been like that for over an hour now. Rebooted the server a couple of times already. Ran the tables repair...  View more

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Disable Time Machine restore

I've looked through the forums here and have found ways to disable TM backups in OSX... however I have some users that have already created their images..if there any way to disable the ability for TM to do restores ??All systems are tied to Jamf Clo...  View more

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EA help - script

I am beginner in scripting, but managed to find the following and it is working #!/bin/bash if [ -d /Library/Updates/041-31306 ]; then echo "TRUE" else echo "FALSE" exit Is there a way to build in another path into the same EA - So both Library1 and ...  View more

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Script OS limitations

Hello all,I have a numb question that we have never actually dealt with in the past. We are trying to limit a script to only those devices that meet certain OS values. I have the limitations set to: 10.13.4, 10.13.5, 10.13.6, 10.14.1, 10.14.Wondering...  View more

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How to disable Bluetooth

So we've disabled users from clicking on Bluetooth in System preferences but users can still turn on bluetooth from the Mouse System Preference screen. How do people using Jamf manage to disable bluetooth?  View more

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Managed Apple apps are reverting to unmanaged

We continue to see issues where Apple apps such as Keynote, Pages, iMovie and especially Clips are suddenly reverting to asking for an AppleID to use and show in the JSS as unmanaged. When we first discovered this every device was wiped twice to forc...  View more

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Managing Applications on MacBooks

Hi everyone! IT manager here for a startup that has been around for a few years and they never really had any IT infrastructure till I showed up. We are looking at tightening security on our MacBooks (we already have JAMF installed on all of them) ho...  View more

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Office 365 Mac App Store VPP Issue

We are seeing an interesting issue when trying to install Office 365 apps from the Mac app store via VPP license, the packages will download and finish but after a secondary icon will appear to install a duplicate then disappear after it finishes lea...  View more

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General Software Update Workflow

I'm just curious how folks around here are generally handling their third party software updating? I have a decent workflow, with what is mandated for me, but I'm wondering if there's anything that could be done to be more automated/easier, and just ...  View more

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Disabling Autoupdate in Brackets?

Hello Everyone, Anyone been able to find a way to disable the autoupdate mechanism in Brackets? I found the preference file and I thought I had it set appropriately, yet, upon first launch, Brackets is asking to update, even though the update applies...  View more

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Erase Macs for Sale

We are getting ready to retire a large portion of our MacBook fleet and then sell them. Has anyone found a way to allow the user to click a button in Self Service and then wipe the drive entirely? I don't want to reinstall the OS. What process have o...  View more

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Sourcing a script library file

This may seem like a naive question (and probably is) but how do I do the equivalent of sourcing a bash script library from within Jamf Pro? I have a file with a few common routines that several of our scripts use, and it would be nice to keep that s...  View more

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Blocking Home Printers

Hi All, I did a quick search on here, but couldn't find what I was looking for. The ask is to block the ability for any printer that isn't managed from being able to print. i.e. No home printers. I'm starting my research into this, but wanted to chec...  View more

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Vulnerability; macOS Keychain Mojave 10.14.3 and lower

Hi, just discovered this leak on a dutch website; https://www.iculture.nl/nieuws/kwetsbaarheid-macos-sleutelhanger-wachtwoorden-vrijgegeven/ https://twitter.com/LinusHenze/status/1092152785318100992 Keep eachother posted when patches are available!  View more

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AirPlay 2 in the future

Now that several of the big TV companies will begin integrating AirPlay2 in their TVs (Vizio, Samsung, LG, etc), schools (at least us) will not need to purchase Apple TVs any longer. Will JAMF be able to 'manage' the TVs?  View more

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Utilizing pre-stage enrollments to automate grouping

Hello, We are fairly new to using Jamf in our organization. We have about 2500 iOS devices in our organization. We have been using static groups to group classroom sets, as we push classroom specific apps and profiles. We wipe all of our devices ever...  View more

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Jamf acquires ZuluDesk

Hello Jamf Nation! As you may have heard, today Jamf announced our acquisition of ZuluDesk, a Netherlands-based provider of Apple-focused education technology. After having completed our most successful year ever in both the enterprise and education ...  View more

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Scripting Mobile App deployments

So in our environment we have need to buy the same apps multiple times from different VPPs and then assign those apps, Categorise and scope to the same style of Smart and Static groups. Some apps are just in Self Service some straight to the iPads. I...  View more

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Who remembers; Sadly i forgot the name of an application!

Hi, Reaching out, maybe anyone knows the name off the application.Got a brainfart and can't remember a name of a particular mac application. The app can analyze running apps and the files are being modified / used by that application. Like composer b...  View more

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