Jamf Pro
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What's new in the Jamf Pro 10.34 Release

Today we released Jamf Pro 10.34 which includes enhancements to the Jamf Parent and Jamf Teacher apps, updates to the Jamf Connect auto-deployment settings, and new Shared iPad session features. This release also gives IT admins the ability to select...  View more

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Firefox and the JSS, high CPU usage

I've had an issue that's been rather frustrating in Firefox at least with the current major version 49. I wanted to see if others had seen it. I guess they introduced this new process separation for each tab in Firefox similar to what Chrome and Safa...  View more

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Druva

Does anyone have any experiences with Druva (preferably vs Crashplan PROe) they could share?We're in the market for a new backup system.Thanks in advance for any help.  View more

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Migrate Mac from Centrify to Jamf Pro

I need to migrate around 100 Centrify machines to Jamf Pro. Most of the devices already have Jamf Pro installed, but also have Centrify. My aim is to remove Centrify, and keep the users data. However when running the Centrify uninstaller it unbinds t...  View more

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Timesheets and locking access to browsers

Hello My client has an issue where there staff are not completing their Timesheets. They would like to implement something that will stop the users being able to browse the web until the timesheets have been completed. I've though about doing this th...  View more

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DEP, Prestage Enrollment and Computer Naming

I am seeing lots of conflicting methods for naming MacOS devices that are pre-stage enrolled using DEP.Is there easy, tested method for doing this?A simple script for allowing this to happen on first boot would be fantastic.DeployStudio has a workflo...  View more

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VPP bought apps removed from iTunes Store

I am getting alot of reporting in my log file stating this message [ERROR] [duledPool-7] [VppServiceHelper ] - Error managing licenses. ErrorNumber: 9628 , ErrorMessage:License not eligible for device assignment. Anyone here have a way to identify th...  View more

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Icons Question

Is there an option somewhere that makes icons stay after re-boot.Example end users drags icons to the bar, after restart of the system profile makes it disappear.  View more

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Re-Adding computer after deletion.

We had a situation where computer was taken off Casper (a MDM profiles deleted) and Computer name was deleted from JSS. Computer still remained on AD. After that it was re-enrolled. But its not showing back under computers although all the MDM settin...  View more

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macOS Sierra upgrade in Self Service

Hi All, I've followed guides and gotten tips from other Casper Admins. I'm now here; I cannot get the InstallESD file to cache correctly on a machine, and then get Self Service to install the OS correctly. Any (already) created guides or tips would b...  View more

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App Installs from Self Service

Don't know if I am dreaming (or nightmare), but it seems as if when installing apps from Self Service on iOS devices, it installs the version of the app at time of purchase, then updates the app after it installs. I installed Google Drive, Google Doc...  View more

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Firefox ESR Config

Hi Im trying to create a deployable configuration for Firefox ESR. So far so good but I cannot suppress the "Import settings from another browser" dialog. What I tried so far: pref("profile.confirm_automigration", true); pref("profile.migration_behav...  View more

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Modify visudo

hi All,Pretty new to JAMF and i would like to know if anyone has a doc I can read on how to add a line to the visudo settings.Right now its a manual process every time i provision a laptop but i would like to script this.I have search and there are s...  View more

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Quicktime - Record iPad won't work

We can't figure out why Quicktime won't allow us to record Jamf managed iPads. The config profile have "Allow screenshots and screen recording" enabled in the restrictions. I presume it has to do with the our managed iOS devices not able to "trust" t...  View more

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JSS MUT

I have tried JSS MUT several times with only 5 rows and nothing happens. I get no error message. It looks like it goes through it ok but it doesn't update. I'm trying to assign iPad Serial Numbers to specific users. Is there a phone number for suppor...  View more

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802.1x AD login

I have some iMacs that will need Wi-Fi AD login (no ethernet ports nearby). How do I go about this? do i create a configuration profile --> network --> wi-fi what other payloads will need to be configured ? will this just be 1 config profile?  View more

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Can you prevent boot disk modification?

I'm looking for a solution (script, plist modification, configuration profile, anything) that will allow a user to open Disk Utility to format external drives but not be allowed to modify the internal boot drive. Is there a way to do this that I'm mi...  View more

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Turkey Time Zone Change

Does anyone know how Apple is addressing Turkey's change to their time zone (they are no longer observing DST)? Is this the kind of thing Apple pushes in the background or is it part of an explicit update? If it's the latter, what would that mean for...  View more

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Certifications for JSS v9 and Jamf Pro v10

Recently new classes were added at http:///www.jamf.com/jamf-nation/store/courses going up to April 2017. Since JSS v10 is slated for the first half of 2017, will the certs earned for v9 be valid for v10 or will you need to re-certify? And if re-cert...  View more

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Loan iPads in Higher Education?

Hi everyone, I was wondering if anyone is utilising iPads in a loaning capacity within education?We (Coventry University, UK) have laptop loan service within our library that is very popular with the students.One of the directors has just bought 16 i...  View more

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Apple Software Update Delay and Message not being applied.

I have seen this for my self and many users are complaining about it because it is restarting to quickly before they can save everything. It is restarting 5 minutes after new software updates are installed and prompting a message it will restart in 5...  View more

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Text Replacement settings managment

Hello I've been trying to figure out a way to update / add words to the Text replace preference pane with no luck. the only way I can make it work is:1)manually adding to the list2)following this also manual process https://support.apple.com/en-us/HT...  View more

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Jamf installer bug?

JAMF Pro v9.93OSX 10.11.6Adobe CS5.5 (Ps, Ai, Id)AAMEE 2.1 Hi all, I've already viewed the following discussions, but my issue is different.https://www.jamf.com/jamf-nation/discussions/14131/https://www.jamf.com/jamf-nation/discussions/5576/https://w...  View more

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Revoking apps - timeline

Can anyone confirm if I have this correct..... When you revoke apps from a device, they stay 'active' on that device for a time period (28 days?) before the app and its content then disappearing. Within this 'grace period' the user then has the oppor...  View more

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Notification when a Policy is created or modified

I would love this feature request: JSS permissions for policy creation but not enablement please vote it up, but in the meantime I was wondering if there would be a way I could be notified when a policy is created or modified in the JSS. I work for a...  View more

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