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Forum Posts

Self Service application does not deploy

Hello everyone!I've added a MAC via BYOD and user auto enrolment, but the Self Service portal won't deploy despite enabling/disabling setting and forcing policy updates on the MAC.I can't find any trace of a deployment attempt in /var/log/jamf.log. D...  View more

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Looking for JSON/ Plist to force a setting

Hi again,I have solved my previous issue - now just wondering if there is a json or plist file which I can use to force this highlighted setting to be toggled 'On' by default for all users by default. I have looked in the general settings on the conf...  View more

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New User

We have an environment that already is set up for Apple devices. I don’t know anything about how it is setup or what any of the configuration looks like. My question is how do I enroll a new iPad into the application Jam Pro and is there a limit on h...  View more

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Ivanti Secure Access and config profile

We are using Ivanti Secure Access for VPN on our iPhones, and we configure it with a config profile. I have noticed that if the config profile is pushed before the app has installed, the app wont see the settings, even after a restart. The settings c...  View more

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Remotely remove .app files from Trash

I'm attempting to create a script to remove .app files from User's trash bins. I have the following script that is returning "No such file or directory." #!/bin/bash# for each user in the /Users folder that is (!)not the Shared folderfor dir in /User...  View more

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Create Smart Group from API - Powershell

My organisation has recently procured Jamf, and it's a majority Windows org.I'm quite new to Jamf, but familiar with MDMs, and most of my day is spent using a Windows machine. We have a number of applications that we have API access to, and I've been...  View more

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MakeMeAnAdmin Update? Log fix?

I have been using krypted's MakeMeAnAdmin script. It works great for elevating standard users to admin users and demoting them back to standard users. I cannot get the script to generate a log. Does anyone have an updated fully functioning version of...  View more

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Upgrade jamf pro from 10.46 to 11

Is there anything more you got to install/upgrade before moving from jamf pro 10.46 to 11.2. When i'm reading https://learn.jamf.com/bundle/technical-articles/page/Incremental_Upgrade_Scenarios_for_Jamf_Pro_10-0-0_or_Later.html i cannot find anything...  View more

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Set default phone app in facetime settings

Hi all,how can i set the default phone app in facetime settings via bash script? We need to change this setting to a custom app for all managed computers after installing the custom app via policy.Facetime -> SettingsgreetingsFrank  View more

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MacOS Low Power Mode

Looking for a way to script turning off Low Power Mode on our laptop fleet once a week. Students have been not charging and then come complaining to tech support to disable low power mode since its locked behind admin credentials (faculty can tempora...  View more

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Once per computer execution frequency and OS reinstalls?

Very new to Mac management and JAMF. I've been using a test Mac to test my enrollment and policies and noticed that if I reinstall OSX to test the OOBE, the policies I have set to "once per computer" don't seem to re-run.Looking here, I see that ther...  View more

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ALWAYS show wireless icon

K so i have an issue with wireless icons in osx. The laptops are all OSX 12.1. Issue is as follows. On a cold boot or reboot, the initial logon screen, there is no wireless icon up by the time. The machine is connected to wireless though, as it allow...  View more

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Nomad wont run on MacOS Sonoma

I am running into an issue with my company's Mac's not launching the application nomad version 1.2.2. I have tried removing and did a clean reinstall. Reinstalled Rosetta. Also tried launching thru terminal. Is this not compatible with Sonoma? I have...  View more

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JAMF Site split into 2 additional new sites

I have an existing site (call it site1) and created 2 new sites ( site2 & site3). I don't want to create duplicate policies, smart groups, etc... for site2 & site3 since all 3 sites will basically use all the same. Is this possible? Basically macs fr...  View more

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Disable Shutdowns?

We have a pool of machines that are in a remote site. Had users sitting at the desks with their computers, this week they have moved to a different building and are now remoting in. A few of the users have developed the habit of shutting down their m...  View more

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Unable to turn on FileVault (-69550)

I have an Intel-based Mac that will not enable FileVault. A user left the company so I wiped the machine back to defaults and upon startup, re-enrolled in Jamf. Everything enrolled properly but enabling FileVault fails on every level. The Config prof...  View more

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iCloud Data Isn't Syncing

Over the last 2 weeks several of our managed iPad have received the following message: "Some icloud data isn't syncing." When it is selected the message reads: "Your end to end encryption data stored in iCloud can't be accessed...." There is an optio...  View more

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Microsoft Teams (Work or School) Lab use

In the computer lab where I work, we use a generic student user account for all students on our Mac computers, and for privacy reasons, all web browsers are set to run in private "incognito" mode. Recently, with the introduction of the new Microsoft ...  View more

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Safari showing black screen after OS Update

Hi, Has anyone come across this issue? Since updating safari to version 17.3 on M1 iMacs, no matter what site we navigate to it just showing a black screen. Safari loads and it seems the pages are loaded too but everything is blacked out. Any ideas? ...  View more

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