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Jamf Pro 11.8.0 Beta is now available!

Hello Jamf Nation! The Jamf Pro 11.8.0 Beta Release features a number of exciting improvements and enhancements for managing your Apple devices. Starting with 11.8.0, Jamf Pro admins will be able to set a minimum OS for MacBooks, iPhones, and iPads t...  View more

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Command Line Tools Install Failing

I have downloaded the Xcode Command Line Tools (10.13 9.1 version) from the Apple Developer Page The install fails on a newly installed 10.13.3 machine. Here is the failure. Any Ideas? Installing Command Line Tools (macOS High Sierra version 10.13).p...  View more

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User Group Custom Permissions for Push Certificates

This is for JamfCloud 10.0.0-t1508873342I am trying to create custom group permissions for a group I am creating to place local branch techs. I am trying to restrict them from removing the MDM or Proxy cert under Settings>Global Management>Push Certi...  View more

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DB connection issues after server reboot

Migrated to another server as per this documentationhttp://docs.jamf.com/10.1.0/jamf-pro/install-guide-linux/Migrating_to_Another_Server.html Even though the database user password is correct in the configuration file /usr/local/jss/tomcat/webapps/RO...  View more

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System Preferences | Sharing | Computer Name

So, In JSS I added a Configuration Policy that displays a banner on the log in screen. This is working fine, however, when I go to System Preferences | Sharing, the Computer Name is grayed out. I cannot change the computer any longer. I was able to c...  View more

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JSS on Windows (2012R2)

I have a question for anyone else running their JSS on a windows server.Do you have it set to periodically reboot? Do you have any issues when it has 'been up too long'? I have two instances of our JSS, one to serve inside the network and one that se...  View more

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FileWave for a Mostly Windows Environment

I apologize if this is borderline off-topic AND/OR if this topic has been beaten to death. Presently, I work for an all-Windows shop of about 250 devices. (There is a lone MacBook Pro, with a potential for some iOS devices to accompany it, but as far...  View more

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API authentication doesn't work

I'm trying to authenticate against the JSS API URL with a valid login credentials and it seems to constantly fail, e.g. ../JSSResource/accounts with error 401, not authorized. The user has full admin privileges, but continue to fail on the basic auth...  View more

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EAP-TLS Certificate based WiFi authentication

Hello I'm really struggling to get our Macs authenticating to our Wireless Network using Certificate based authentication. I've followed a few help guides but none of them seem to work, has anyone managed to get this working. Below is a copy of our C...  View more

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VPP - Device assignment - iOS

I've added a few applications to my VPP account which I can see in JSS but none of them appear to be Device assignable. Microsoft products in particular. I have to copy the URL from within App store and paste within VPP console. But even when I searc...  View more

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Restart not restarting

Braintrust! I have a policy that has a restart included in the Restart Options. It is set to restart current disk and restart currently logged in user with a delay of 120 min. However only a few of the targeted systems are restarting. What could be c...  View more

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High Sierra & preStage require authentication

We setup DEP and preStage successfully. preStage enrollment requires Active Directory credentials, which we verified to be working before enrolling. The Active Direcotry login populates the local user information (e.g. First, Last name along with uid...  View more

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Google Drive reverting back to older version

As of this morning, some users are experiencing an issue where there google drive version somehow reverted from 2.34 to 1.32, and thus results in the attached popup The policy hasn't been touched in ages, and everything seemed to be going smoothly un...  View more

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Self Service - Login

Hi All I just wanted to ask everyone's opinion on the need to authentication when signing into SelfService. Just wanted to hear the Pro's and Con's  View more

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Carbon Black Kernal Panic

Has anyone found a fix for the Bit9 (Carbon Black Protect) or Carbon Black Response kernel panic? This was caused by having CB installed and installing the Security Update 2018-001.  View more

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Ipad Kiosk Mode - WiFI Failure

HiWe are testing using intune to deploy an app in Kiosk mode with devices DEP enrolled. Everything is working great but we are trying to plan for different scenarios. Anyone know what happens when there is a Wi-Fi failure, if you're in Kiosk mode you...  View more

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Automated High Sierra Upgrade with nobody logged in?

We are a University with open access labs with a lot of Macs.There are no admins that use the computers, they are used by students who are restricted. It's therefore difficult to try to push macOS upgrade. This is actually our first in place upgrade ...  View more

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  • 34 replies
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Managing local user accounts from the JSS.

Today I noticed that I can send a command from the JSS to remove local user accounts on Macs. It doesn't show up on all. I am trying to figure out the criteria to see this. I thought it may be High Sierra, some of my High Sierra Macs show this option...  View more

  • 2164 Views
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iPad Passcode Configuration Profile is Failing

Hi all, I am somewhat new to Jamf Pro and have deployed it to several iPads with multiple config profiles across different group of iPads. I recently create a passcode for a new group of "Production iPads" that is the exact same profile as I've used ...  View more

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  • 2 replies
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