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Installing a Generic PCL printer via script

hey All, Our High Sierra updated lab computers will not print to our pharos instance in word and some PDF documents. Its due to a known issue with PostScript drivers. One of the solutions is to simply change to PCL drivers. However, Heres the script ...  View more

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Check-in "NaN minutes ago"?

When I look at the status of my managed Macs for a specific software title in Patch Management, I see that each Mac shows as having checked in "NaN minutes ago". I saw this prior to Jamf Pro 10.2. Has anyone else seen this? If I click the link to the...  View more

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VPP: Recalculation Pending

I have been seeing some odd behavior recently when adding new applications to our VPP in JAMF Pro 10.0. Whenever I create new VPP Assignments, they always show up with an info Icon and the message Recalculation Pending. When I go ahead and scope the ...  View more

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Scripting

Im looking to create a script to add to a new policy. I would like the script to prompt the user to restart their machine after the policy runs. I would also like the user to be able to have the option to restart the machine now or later. in other wo...  View more

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Pre-Stage Imaging showing computers as "Unmanaged"

Hi Guys, I have imaged my computer using Pre-Stage imaging, everything worked fine, but computer is showing up as “Unmanaged”. I have used Parent configuration with some packages, and I did not configure Management account because we are using manage...  View more

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Google Backup & Sync Issues?

Hey all,Anyone else seeing issues with google backup and sync causing high cpu usage or (bigger issue) losing files/deleting files either locally or on the cloud randomly? Gabe ShackneyPrinceton Public Schools  View more

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DEP - Who manages the devices

Polling the collective group. For those who are using DEP to manage their devices (in this case, Macs) who is responsible for, or you do you have specific workflows for, assigning devices to your management server? Right now, because I'm the manager ...  View more

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APNS Apple ID

I have where I joined the company and am in charge of Jamf but I do not know the Apple ID that was used to create the APNS cert. No one seems to know what it is and I have 17 days to figure it out and renew it. Any thoughts on how to find this?  View more

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Skype Helper

Is anyone else having a problem where Skype (after being installed by Jamf) is giving a popup asking for admin rights to install Skype Helper? I was having this issue about a month ago (when the latest version was 8.12), I was able to get around it b...  View more

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Viewing and removing hidden content

Some of our users are reporting that they no longer have space on their iPads. When I look at the apps inventory, this does not add up to the amount of total space available on their iPad. The only thing that I can think of is that the previous admin...  View more

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Airwtach certificat expirè iphone dep

bonjour, mon problème est le suivant:iphone sous programme DEP et géré via Airwatch.iphone sauvegarder via itunes. mais le certificat a expirè donc nouveau certificat mais plus de connexion avec Airwatch. je voudrais supprimer le profil dans gestionn...  View more

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Anyone seen this error before??.. Borken Pipe?

>>2018-02-26 16:40:37,713 [ERROR] [Tomcat-98 ] [AJAXController ] - Processing AJAX responder: javax.xml.transform.TransformerException: org.xml.sax.SAXException: java.io.IOException: Broken pipeorg.apache.catalina.connector.ClientAbortException: java...  View more

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Best practices: Deploying CIS Remediation Scripts???

Fellas... Looking to the deploy the CIS remediation scripts created by Jamf Pro Services. I can get them to work when I run them manually / one-by-one, but never succeed when run via policy. Was wondering how others are doing it? https://github.com/j...  View more

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Self Service branded icon not sticking

The branded Self Service icon is not "sticking" on a lot of our clients. The icon works when the program is open, but as soon its closed it reverts back to Jamf standard Self Service icon. Both in dock and under /Applications. Is this a common issue?...  View more

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Hide option "Reset all settings"

Hello, I am trying to hide the "Reset all settings" option. Many clients have this problem with their students who know or are looking for ... Thank you in advance, Yan.  View more

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DEP Education Labs

HI All,Hoping someone might be able to point me in the right direction……there is a little bit of a story to our imaging and we need to move towards a DEP automated deployment, so here is what I do now, and what I had hoped for, and what I have tried ...  View more

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Updating Class Meeting Times using API

Hi,When PUTting classes with meeting times, there seems to be a problem recognising "Tuesdays" when it is the only day or the last day. e.g. the following: T Th 60 120 works, whereas the following: Th T 60 120 T 120 180 don't. The first will...  View more

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Exit Code

Hi Everyone I found a "product issue". If I run a script with Jamf Pro 10 with an exit code 1 the policy will have a failed status. #!/bin/sh exit 1 I f I run the same script with the Files and Processes > Execute Command option it will not recognise...  View more

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JSS INSTALLER WON'T INSTALL

I keep getting this error:ERROR: PLEASE VERIFY SERVER, PORT, USERNAME SQL Server installed and running Created in Terminal Database below: CREATE DATABASE jamfsoftware;'> GRANT ALL ON jamfsoftware.* TO 'jamfsoftware'@localhost IDENTIFIED BY '> 'jamfs...  View more

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Identification Payload for Configuration Profiles

This question has been asked a few times in the years past but we've never had a solid answer. What does this do? I know what its supposed to do in theory but it never does it. I have the profile applied and according to the Apple Documents you can u...  View more

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Adobe Scratch Disk

Two iMacs in an art studio are displaying a message about the startup drive being almost full. Concurrently there is an error appearing about a full scratch disk. I cannot find the hidden files. The iMacs are running 10.12.6. The AD student accounts ...  View more

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Packaging with Composer

Hello Folks, I know there are a number of people who don't use Composer. I still do and for the most part, it has been a very reliable tool for me. Today, I attempted to package a newer version of a program we use here at the college. I haven't packa...  View more

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