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Jamf Pro 11.4.0 Beta is now available

Hello Jamf Nation! This release is in support of the Apple Spring release. We have several exciting new features including beta MDM support for Apple Vision Pro, Self Service initial app detection, Support Digital Market Act app restriction, and more...  View more

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Casper Remote does not work

Hello Guys! We use McAfee EndPoint Security for Mac 10.2.1, and we have to disable the firewall to allow screen share via casper. Is anyone facing this issue or can somebody assist?. It is not professional or against our policy to disable the mcafee ...  View more

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Dock removal question

We had to configure machines for a short-term training environment. It involved installation of two applications and creation of Dock items for both of the apps, which went off without a hitch via a setup policy. When the training sessions ended, I c...  View more

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Issues with iMail and iBooks

Hey everyone, We just started using JAMF this summer and I've hit some problems I can't seem to find the answers to. I have tried reading through the configs, as well as looking on here for answers, and can't seem to find the help needed. We use Scho...  View more

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Issues with iMail and iBooks

Hey everyone, We just started using JAMF this summer and I've hit some problems I can't seem to find the answers to. I have tried reading through the configs, as well as looking on here for answers, and can't seem to find the help needed. We use Scho...  View more

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Recon Issues

Anybody else use the recon application? I use it with network segments for sorting my end users. I.E. students use these subnets and teachers use these other subnets. I'm using recon to move users to our new JSS. When I did the teachers everything wo...  View more

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JSS 9.101 FV2 questions

So I'm excited to see some of the new features in 9.101, but specifically the items around FileVault on High Sierra has given me some areas of concern. (Either by a lack of understanding or confusion) So the release notes says this about FV2 and Conf...  View more

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Can a Policy Trigger Running a Script on the MDM?

Dear Experts, I wonder whether it is possible to have a policy run a script on the MDM instead of the client. We have a script on the MDM that extracts some information from an external database and fills some extension attributes. We run that script...  View more

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Interview Questions for a Jamf admin

We are interviewing a few people for our JAMF admin and i am looking for some good interview questions that would let me know they have some knowledge of how MDMs work. Some of the interviewees come from other MDM apps like Air Watch or Meraki. This ...  View more

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Management Option missing - recent

So I am getting MDM Compatibility - No The management option is missing. I've seen old discussion from last year about it was an issue that was with apple etc but this has only happened to 2 machines that we have from our 200+ estate. Tried deleting ...  View more

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Setting default file associations to Office 2016?

We've just changed over from Office 2011 to Office 2016. However it seems that some users are having difficulty getting their Office files to open by double-clicking, they have to open the app and open the file from there. Does anyone have a script t...  View more

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ios policy order of precedence?

i havent been able to find the answer as yet regarding ios policies and their order of precedence. eg what overwrites what.if i have an ipad in a static group and apply a config profile to that static group that for example disables the app store. if...  View more

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Anyone interested in participating?

Hi Group (and thanks, Joe, for organizing this.) Jamf has identified our Robot Cloud Dashboard as a great tool for Education. We don't have much experience in the EDU space. We're looking for Jamf Admins in this space to try Dashboard and provide fee...  View more

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VPP Log File Location?

Are there any log files created when VPP policies are run from within self service? I'm getting some errors, saying I need to restart SS, but I'd like to see what the logs say. I see the install command as pending in the JSS management logs, but that...  View more

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Update Inventory Policy

Hi, We have a while a policy running that Updates Inventory, at every "recurring check-in" with execution frequency "ongoing" scoped to "all computers". JSS is giving us the message "Policies that update inventory on all computers cannot be set to on...  View more

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Apple Apps not installing ( GB, iMovie )

JAMF Version 9.100.0-t1499435238 Have about 50% of 200 MacBook Airs deployed not able to get GarageBand / iMovie, et al installed.Other Apps seem to install ok through Self Service They all seem to be managed and supervised properly .. Seeing this er...  View more

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iOS 11 Testing / Blocking ?

I'm thinking that there may be a good chance that that iOS 11 may drop tomorrow. Has anyone out there done a lot of testing with it on the current version of the JSS ? (We are at 9.99.x) Just curious to see if anyone has seen any big gotchas ? Is any...  View more

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NYC Metro Jamf User Group September 2017 Meeting

The 20th NYC Metro JAMF User Group meeting will be held on Tuesday, September 26, 2017 4:30 to 6:30 PM. at Apple Executive Briefing Center, 100 Fifth Ave, New York, NY, 10014 Join us as we discuss Apple's September 12th announcements and prep for JNU...  View more

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Composer pkg failures: "This package is incompatible..."

I am trying to use Composer 9.97 (also tried 9.100) to create PKG to setup and install some stuff. PKG is made on macOS 10.12.6 and is run on systems using 10.12.6. Nevertheless, I am getting an "Incompatible version of MacOS error".We just changed f...  View more

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