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Forum Posts

Updates to Inbound/Outbound Traffic with Jamf Cloud

As a follow-up to a recent post regarding some additional IP address that have been included in the Outbound traffic from Jamf Cloud, below is a list of the Outbound IP Address that have been added. For a complete list, please see the “Permitting Inb...  View more

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Jamf Pro 10.43 Now Available

Today we are releasing Jamf Pro 10.43. Highlights of this release include: Conditional Access Registration Improvements The process for registering computers with Microsoft Intune has been improved in the following ways: • The process name of the age...  View more

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Jamf Pro 10.43.0 Beta is Now Available!

Hey Jamf Nation!We've just released Jamf Pro 10.43.0 Beta. This release includes enhancements to Device Compliance integration with Microsoft Endpoint Manager, a new FileVault 2 Personal Recovery Key Attribute, and several fixes and other enhancement...  View more

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JNUC 2017 Registration Open

Registration for JNUC 2017 is now open! The conference will be held October 24-26, 2017 at the Hyatt Regency in Minneapolis, MN. Check out registration details here. Here are a few important things to note: We are opening registration earlier than ev...  View more

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How do I remove SSID so users can't see it to choose

I want to remove a specific ssid (silverwings) so users cant select it in our environment. I have the macs setup to join the production ssid (Enrich) but others pop up for them to select. I know I can do it in preferred networks but what if it isnt i...  View more

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Recon Uses

Sorry If this seems like somewhat of a dumb question, I'm new to this whole JAMF thing. So here is my issue We currently have the Casper suite with roughly 600 Macs on the inventory. I know we have easily 1000 Mac desktops and 1000 ipads but sense I ...  View more

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Help with first time API script

In the process of moving computers from current Production JSS to new JSS. We're not migrating, we're re-enrolling to start clean. The move is easy, but I'm trying to clean up my old JSS as they migrate. I figured an easy way to do this would be thro...  View more

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Issues with device signature error

i’ve got an interesting issue thats been happening in our enviroment for about 3 years now just completely at random, thought i’d post it here and see if you guys had any insight.. So maybe 3 or 4 times a week per school, we have a machine that doesn...  View more

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Mandatory FileVault 2 setup?

I am trying to follow along on John Kitzmiller's blog about making file vault 2 mandatory. I want to ensure the things he details in this blog post. The main thing I want to accomplish here is that a user cannot defer FileVault 2 configuration since ...  View more

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DEP - Device Enrolment Program help needed please

Hope someone can help. We have had a colleague leave the organisation and he was the Agent in the DEP portal on his work apple ID and now we need to have it moved to a company apple ID, Can anyone point me in the right direction? Ive been left to fix...  View more

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Computer Name at Imaging time

Hi Guys, I have had a weird bug creep in at imaging time, JSS 9.96 and the computer name is being set to the DMG image that is being applied i.e. 10.11.6 Base instead of the machine name being stipulated in field in Casper Imaging... Anyone seen this...  View more

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absolute manage?

Hello We are currently using Casper, but there is talk of alternative products by those higher up.Absolute Manage has been mentioned, Anyone used this?If so are there any benefits, negatives for this against Casper? Thanks  View more

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New MBP with Touch ID, AD lockouts

So I'm testing the Touch ID option on the new MBP in our AD environment. It allows me to log back in from a locked state but when I do Touch ID instead of password entry it sends 2 bad password attempts to AD. So if a user uses Touch ID twice in 10 m...  View more

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Issue with VPP App and App Store Conflicting

Hi - (Forgive me ahead of time if I get the terminology wrong... thanks) I currently have a Mac App Store App Deployed in our environment (OneDrive) under our VPP license as a Self Service install. Today I had a user running 10.10.5 try and open the ...  View more

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Office 2016 and Sharepoint keychain item

Here's the scenario: We connect to our internal Sharepoint site (sharepoint.company.com) and click on an Office document that opens in the appropriate Office 2016 app. As the program launches we're prompted to login to the sharepoint server. We login...  View more

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Intentionally disable FileVault key escrow?

After a quick search was not fruitful, is there a way to disable the escrowing of filevault keys while still being able leverage casper to enable FV? My institution has another method in place for escrowing individual keys that we must follow and is ...  View more

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Script to delete Chrome prefs folder for all users

Hi all, I'm trying to script this but can't get it to work for all users. What I'm trying is: rm -rf /Users/*/Library/Application Support/Google/Chrome But this isn't working even when run as root. If I run it as any logged in user it'll delete it fr...  View more

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Composer variable question

Hi Guys, I guess the question has been posted several times but I can't find what I'm looking for.I need to create packages with composer for one of my non-jamf customer. Exemple : installing Google Chrome with a custom home page, but the users home ...  View more

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Launchagent help

Hello, I'm fairly new to JAMF and mac administration in general, we just went through our organization's jumpstart and I've gotten everything fairly setup, but I'm at a bit of a loss that from research seems like an easy concept. Basically, I'm lost ...  View more

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Error on Mac Pro Server

Does anyone know what this error means. The server seems to show this error in the logs in console then the server restarted: Mac error 12/7/16 10:36:46.455 AM copyprivs[928]: Could not set ACL permissions for /Volumes/Promise Mirror RAID Set/Creativ...  View more

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Weird app deletion via policy

We have the Univago client installed via the deployable pkg I downloaded from their website. The previous version installed /Applications/Univago Client.app The new version installs /Applications/Univago.app The installer doesn't delete the old versi...  View more

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Xerox C60 Fiery Printer Drivers

I've been looking up and down the Jamf Nation threads for the last two weeks and not finding any working solution for this... I have 3 xerox C60 machines. Two have an internal Server (C60-i) and one has an External Server (C60) all using Fiery softwa...  View more

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MDM Push Notification Certificate Expiring Soon

Good Morning, I have been informed that out MDM Push Notification Cert is due to expiry, I understand that I need to run through process which has Jamf authorise the cert... my question is not about that. However it is about once I go through the pro...  View more

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Skype for Business 16 fails to install

I uploaded the S4b installer to the JSS, created a self service policy. Self Service says it installed correctly, but the logs show: Installation failed. The installer reported: installer: Error - I tried then pushing via C. Remote and it failed with...  View more

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Screen Sharing via command?

So, I guess in the past people were able to get Screen Sharing working via: launchctl load -w /System/Library/LaunchAgents/com.apple.screensharing.agent.plist That doesn't work in at least 10.11 or 10.12. If I run it twice in a row, the second time i...  View more

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FileVault2 very slow to sync new AD Password change

Hi all, I have a few FileVault test users and there have been instances of the FileVault password not updating after a password change, they restart the Mac and it will only accept the old AD password, after a few hours they try a restart again and t...  View more

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Jamf Cloud Distribution Service 1.1.4 Now Available

An update to the Jamf Cloud Distribution Service is now available for cloud-hosted customers. Jamf Cloud Distribution Service 1.1.4 includes fixes for a known product issue. No action is required by customers at this time. For more information on thi...  View more

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Change Loginscreen in 10.12

Hello, i have a problem with the loginscreens in 10.12. In 10.9, 10.10 and 10.11 i had customized loginscreens in our company. Now it is not working anymore. Here is a information about this. (https://onemoreadmin.wordpress.com/2016/09/24/apples-efi-...  View more

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