Hello all, I've been in contact with our Apple Support Engineer with regard to transitioning apps purchased under the Apple Education Licensing Program (AELP...sorry if this term dates myself) to our Apple School Manager Account/VPP account for distr... View more
I have to say I am intimidated by High Sierra. First, because of APFS and other factors, we can no longer just do imaging as usual even in environments that are not compatible with the whole DEP mechanism. Secondly, the automatic firmware check/updat... View more
Hi All, Quick question, when are cloud instances likely to be upgraded to version 10? Kind Regards,Andy View more
Hi Guys, Our JSS is on v9.101 (upgraded from 9.96 3 days ago) and everything had been fine until this morning where we cannot login to self-service nor login to the JSS portal. after logging in with a local account the 'test' works fine and it can do... View more
Hi we use the above to join non DEP ipads to our JAMF Pro but for some reason it has stopped working i get the message An unexpected error has occured with "ipad" failed to create activation request. [com.apple.MobileActivation.ErrorDomain-0xffffffff... View more
Hi All, Our environment is seeing the new branded icon only when we have the self-service open. As soon as we close self-service the icon reverts back to the standard jamf icon. I called support today and we were able to figure out why this is happen... View more
Now that JNUC 2017 has come and gone and we're all recovered from being hungover / jet-lagged, I wanted to say thank you for making this mini-event such a great success! Special thanks to @blake.pierce, who knows the owner personally and gave the rec... View more
We have just got to the stage where we are ready to use DEP based imaging with our new Macs. In a test situation we find that we can run through the initial steps and get to the desktop of a new user who has signed in using the MDM layer. But after t... View more
hi - i'm trying to backup my signature in outlook and restoring it. i believe the location of the file is here: ~/Library/Group Containers/UBF8T346G9.Office/Outlook/Outlook 15 Profiles/Main Profile/Data/Signatures/ So i copied the entire signature fo... View more
After much reading, research and now frustration I am throwing this out here in hopes that one of you would have a genius answer for me! I have ipads out to users all over my district where I found out the hard way they can remove the MDM management ... View more
I'm seeing an 802.1x connectivity problem when upgrading to High Sierra in my testing....when I do the upgrade. I have a configuration profile pushed to the machine to connect to our wireless. The MacBook Air will connect perfectly before the upgrade... View more
I am a fairly new Jamf guy, recently coming from a full Munki environment for over 7 years. With Munki you could configure (on 10.9.x and above) to automatically install without user interaction any pending Apple Software Updates that did not require... View more
Our wifi network is configured to where you have to supply our AD credentials to have access to it. On some of our systems that connect via wifi we have some Admin accounts where those with access to it have used their credentials to configure wifi w... View more
Hi all, Has anyone else seen this issue? I have just created a new .nbi on a MacBook Pro running OS 10.13.1. My OSX server is also running 10.13.1 with DS 1.7.8. I see the netboot from my client MacBook, and select it to netboot. It will load for abo... View more
Hi everyone, I am in need of some help. We are using PhaseOne's - Capture One Pro 10 and I am having an issue with the licence/activation of this software. When sending the package out Capture One installs but asks for activation, this is happening e... View more
Hi,we were upset to realize that our "complex" home screen layout was blank after having chosen iOS target operating system iOS (only). This only happened after having installed JSS 9.101.0-t1504998263.Has anyone experienced similar effects after thi... View more
I have forced Bluetooth to be ON on the iPads (because of Apple Classroom). Finding out that with Bluetooth being forced ON, I cannot connect to any Bluetooth device??? I cannot believe this would be the case, but it is. So the only way I can allow a... View more
I was just wondering how many others had done this and what process they had to go through to redo their iPad management. I really want to change this but have been avoiding it for years due to the work involved of re enrolling all the iPads. Is anyo... View more
I was in the process of setting up our LDAP server from JumpCloud and i got the LDAP search function setup in settings but when i add the LDAP to the IOS device the contacts show nothing. Just curious if i am doing this correct. Thanks!! View more
FYI for anyone depending on the restrictions policy to lock down their environment, you might want to use a third party product that is more finely tuned. Using a configuration profile with the payload Restrictions, I have added "/System/Library/Priv... View more
I'm migrating our Jamf Pro from an aging Mac Mini to a Windows VM. I backed up the database from the old server, and restored to the new server with no issue. I've updated the SSL certificate for the new server, which appears to be correct under Apac... View more
So I have iPads that location services were not enabled at setup so with the time change the clocks are out of sync. Is there a way to do a global setting to change this? View more
tl;dr: want to have smart group email me if any profile other than what we want is installed.Just started experimenting with Smart Groups. So far I have the smart group criteria set up as follows: Profile Name HAS name_of_bad_profile_01OR Profile Nam... View more
Hey Guys, I'm wondering if anyone can show me what I'm doing wrong? I wrote a Shell script to force a computer to restart (Using admin details). It works fine when I test it but when running it through Self Service on another computer I receive the e... View more
Which field needs to be updated in order to change the name of a mobile device via the API? I tried changing It does indeed change the name in Jamf, but doesn't on the iPad. When I then do a Update Inventory command, Jamf changes back to the name on... View more
Hey all, Anyone with experience using the JAMF Migrator tool experienced the 503 error? My destination server (currently a sandbox for v10) is putting out that error. URL & login credentials are correct. See attached screenshot View more
We have been experiencing odd issues with our DEP Pre Stage Enrollment profiles being ignored by Jamf Pro 9.101. A device will pick up that there is a DEP Pre Stage enrolment set up for it but then hang for around a minute before completely ignoring ... View more
I can see my managed preferences being targeted to the computers in their management tab but I can't find the preferences themselves anymore. View more
Apple have a strict policy that they don't repair iPhones that are bound to a MDM tool.So I'm wondering what i need to do in Jamf?This to be sure that Apple won't return my iPhone when i send it for screen repalcement? I've read the documentation on ... View more
Our science teachers want to use SIMS from the web site: https://phet.colorado.edu/. Unfortunately these SIMS have not yet been updated to HTML 5 and currently require the student to use the Java Web Start app. This app is unsigned and requires authe... View more
