Jamf Pro
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Forum Posts

Automated Linux JSS installation

This was asked at several panels at JNUC, but it was not publicly announced how to execute this as it is an undocumented feature. Anyone happen to have the documents to do this?  View more

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High Sierra can't add application to Dock

is anyone having issues dragging an application to the DOCK using High Sierra ?? I can't get an application added to the DOCK. Not sure if i'm doing anything wrong I have installed an application via policy with the dock item, and it didn't get place...  View more

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Jamf-Migrator tool only partially working

with the release of jamf Pro 10 (X?) I setup a test box and wanted to use the migrator tool. I got everything setup and ran it, and some of the data comes over (saved searches, smart computer groups, about half the static comp groups, etc) , but not ...  View more

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Nothing But Problems

We are running Jamf Pro 9.101.0, Apple gave us a broken certificate, which upon contacting Apple, and Jamf Support they came to the conclusion that all 3600 mobile devices would have to be reset to factory and set up from scratch. We are about a thir...  View more

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Jamf Pro 10 Self Service Bookmarks

I like how the older version displayed the Bookmarks/Plug-ins on the side while still displaying the Self Service Policies on the main part of the window. I tried setting it up to open with the Bookmarks category in the Self Service settings. It does...  View more

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Adobe CC 2018

Hi Jamfsters, Is anyone seeing issues opening files made with 2017 Adobe CC not opening in Adobe CC 2018?Just checking if its a one off on the user end or others have seen this behavior tia  View more

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Package Management - Info Field

Ok.. I give! I've been working on cleaning up our JAMF installation and wondering what is meant by the text in the info field as shown below. "Information to display to the administrator when the package is deployed or uninstalled" Does that mean the...  View more

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Patch Policy Execution

I updated to JP10 this morning and have been playing with the new Patch Policies and Google Chrome to see how the function. I created a policy to update Google Chrome automatically with a 15 minute delay timeout. After running a sudo jamf policy it p...  View more

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Patch Policies Issue

Hello all! After upgrading to Jamf Pro 10, when I select the Patch Policies section of a patch reporting title I get the error included in the attached screenshot. Anyone seen this yet? Thanks!  View more

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Imaging macOS 10.13 High Sierra

Hi JAMF Nation Has anyone managed to reimage macOS 10.13 -> macOS 10.13 using JAMF Imaging? Do you know if this is implemented in JAMF Pro 10? We are about to roll out 1500 MacBooks and currently working out a Imaging solution. Apples DEP is not a vi...  View more

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DEP macbook enrolment with active directory

I'm curious if there has been any improvements to MacBook enrolment, for DEP regarding active directory based deployments? Has there been any work flow improvements? eg. enrolment before user account creation? I haven't heard anything and I was just ...  View more

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Collecting Log Files from Users via Self Service

Yesterday, my boss approached me and handed me this challenge... THERE ARE NO ISSUES - ONLY OPPORTUNITIES TO IMPROVE"I need to acquire the /var/log/system.log from user X. I don't want to walk over to the user's desk. We might need to do this again i...  View more

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Clear Activation Lock not working

I'm having trouble wiping a managed iPad in the JSS under Management. My error message states the following: 404 - Device not found or activation lock bypass is invalid. The device is communicating with the server, and it is listed as managed. iPad A...  View more

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startosinstall crashes "Helper tool crashed..."

I'm trying to script the install of macOS High Sierra to install from Self Service. It was failing but without any feedback from Self Service. So I tried just running the script on the client computer after a few seconds I get "Helper tool crashed......  View more

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Tomcat updates

Our Information Security Office has informed us that we need up update our server's Tomcat version to 8.0.47 or higher to mitigate CVE-2017-12617. How do we go about updating the Apache version that comes with JAMF Pro 9.101.0 to 8.0.47 or higher on ...  View more

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In House App Management Status: PromptingForUpdate

We have a vendor that provides us an IPA file. Per the JAMF Pro documentation, I just replace the IPA file in the Mobile Apps section and that should update the App on all the iPads that are in the scope. But for some reason, some update no problem a...  View more

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ROOT Folder Disappearing???

I've downloaded the Manual Installer for JAMF Pro 10 to test it out in my Dev env. However, when I replace the ROOT and ROOT.war files with the new ROOT.war and startup Tomcat, the ROOT folder appears for a couple of seconds and then it's gone. I kno...  View more

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Automatic Login to Lab Issue

Hi, we have our machines setup for autologin in all the labs, we are having a sporadic issue of some of them logging out if the machine is rebooted or idle for a long period, the "Disable automatic login" is unchecked on all machines. This has starte...  View more

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Question about enrollment invitations

Hello, I have a question regarding Enrollment Invitations when you are using SSO. we are using a cloud instance of the Jss. We have SSO setup, when you send out the invite it doesn't ask the user for their SSO credentials before downloading the Qucik...  View more

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iMovie Default Share Email Client

Does anyone know how to change the default email client for iMovie when a movie is shared? I tried the below and it works for mailto links and other software such as Acrobat when I share to email. Mac Outlook Support Utilities Any suggestions? Thanks...  View more

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