Hello,we have following failure sinnce updating to IOS 11.The devices are iPad AIR 2 fresh enrolled. Install App - Pages 3.3 Device does not meet app minimum requirements Today at 10:26 Cancel Install App - Keynote 3.3 Device does not meet app minimu... View more
We assigned some user licenses to students so they could download apps via the app store/purchased section of the app store. We've found one of our students has updated to IOS11 and is unable to download any apps from the app store even though licens... View more
Hi, I came across a new feature in iOS 11 yesterday enrolling a new Student iPad. It seems Apple added a new Settings option under the 'General' tab which is "Multitasking & Dock". in here you are able to allow / prevent the following: -Allow Multipl... View more
Hi I need to see if there are any JamfCloud users that use Jamf and enroll devices with Configurator and use the a static URL for the Server? Without saying your specific address can you share with me what your URL looks like? This is the URL you see... View more
Just a warning about Outlook 2016 and High Sierra.High Sierra requires a very late version of Outlook before it will allow it to run, all good just upgrade right? Maybe not...If you have never run Outlook it will not be in the list of Office 2016 pro... View more
Long story short iOS 10 forced us to upgrade to 9.96 this time last year and I lived in a very, very dark place for several months after. We are now standing at the edge of the upgrade cliff again due to iOS 11. If you are running Jamf Pro 9.100 or 1... View more
Someone had a script on here not too long ago and I can't find it now. Basically what it did was check to see if a specific wifi network was available it would switch to it. I'm looking to deploy this at my school to prevent students from switching o... View more
Since upgrading to the High Sierra public beta, I've been unable to manage Touch ID for my AD account on a domain-bound system. I'm pretty sure I've narrowed this down to only affecting mobile accounts, since I can use Touch ID with local accounts. H... View more
JSS 9.96Brand new iPads, all in one PreStage. Yesterday, I enrolled about 300 iPads for my school, working down from grade 4 to kindergarten. Today, I hear that the iPads in the lower grades are not getting some VPP apps that the others got automatic... View more
We have a script which I'm attempting to run once a week via a launchd task. Launchd appears to be working normally, script launches, but at the end of the script it calls a JSS policy via a custom trigger. This portion of the script appears to be fa... View more
Hi everybody, a colleague of mine recently left the company, I had to take over the mac management.I need to ssh into the jss server but all known credentials do not work (including the main admin user we use to login into the jss webinterface). Is t... View more
So we have some standard albums / packages of photos and videos we use to preload on our iPads for staff to use with the students for education. Short of an internal website and having them download each asset 1 by 1 does anyone have a good idea on h... View more
Going to Cupertino for JamF Pro training. Does anyone have any tips for visiting the newly opened Apple Campus? View more
Since iOS 11 was released, students who have updated are being prompted to enter their AppleID passwords for device-based app installations. Students who use Apple School Manager AppleIDs are simply given a message that their AppleIDs cannot be used ... View more
I have tried to push out the update to iOS 11 on several of our devices set up as Shared iPads. The iPad will restart - but the update does not install. No user is logged in and the device has adequate battery. I am able to update other devices that ... View more
We have some users who need to wipe and reinstall their Macs with a baseline image we provide to them now and then. This baseline image automatically tries to enroll the computer with a QuickAdd package. However, as I'm sure many of you know, things ... View more
We have an in-house app that was updated a few weeks back. It is set to be managed and all devices are supervised. We updated the app in JSS and most are updated. However, we are finding random devices that are still on the old version. I can check t... View more
I began noticing in 9.99.0 and now 9.101.0 that setenv.sh has 2 lines export CATALINA_OPTS="$CATALINA_OPTS -XX:PermSize=256m -XX:MaxPermSize-256m" JAVA_OPTS=" -Xmx1024M -XX:MaxPermSize=256M" Looking at the comment section in the file and the line abo... View more
Hello - I am scratching my head trying to figure this out. We are currently on 9.96 and will be moving to latest cloud JSS, so hopefully this is a possibility. But I am working on making a truly Zero Touch experience for my users that receive machine... View more
Hello, I am using configurator to enroll our devices. Can someone please point me to the correct URL for Jamf cloud servers? There is no documentation. The only address I found is : https://jss.mycompany.com:8443/configuratorenrollWhich does not work... View more
I just saw that Keynote, Numbers, and Pages have updates available in the Mac App Store today. I installed the updates, and the timestamps on the apps show the correct time I installed the updates. The problem is Get Info, QuickLook, and About... all... View more
I updated our JSS from 9.98 to 9.101 this morning, was running through some testing and noticed that on my iPad (iOS 11) self service shows "unable to connect". I can connect to the JSS from Safari with no certificate errors so the connectivity is th... View more
I am doing a FileVault 2 push to a lot of Macs in my company. The policy has been pushed out a couple of months, but now management wants them enabled. I have worked with a lot of users that have been needing the policy flushed in order to see it in ... View more
Hello, I am trying to install a program that resides in a folder with a custom folder. After installation the icon file looses its attributes and the icon itself does not display. That means, composer displays things fine, but after the installation ... View more
Hello, everytime I try to boot from an Image on a Mid '14 MacBook Pro I get following error: imageboot_mount_image: di_root_image failed: 110 ... I already deleted everything and setup a fresh install of the server (Mac Mini Late '14) with recent upd... View more
Our email team sent a notice out about this View more
Just upgraded to 101 from 100.1 new notification when I log into the JSS. Says: PRESTAGE_IMAGING_SECURITY PRESTAGE_IMAGING_SECURITY_LINK The link takes me here:https://www.jamf.com/jamf-nation/admin/articles/469 404 Error The URL requested does not e... View more
Hi guys, I've just updated my JAMF server to 9.101, and noticed some issues when using configuration profiles with AppleTVs, 10.2 or 11.0. The first issue is that AppleTV's name don't change if the restriction, Allow modifying device name under iOS a... View more
With the release of iOS 11 and Configurator 2.5 devices can now be enrolled in your organizations DEP. From what I can tell there is not a guide on how to do this as of yet. Can someone point mean a direction? View more
The inventory for a machine is updating but 1 certificate always shows in inventory even though it doesn't show in the keychain on the machine. View more
