Home Screen Layout - iOS 11 (TV and Video apps)
It seems to me that the new TV app in iOS 11 has hijacked Bundle ID (com.apple.videos), thus orphaning the Videos app. Anyone else seeing that? View more
Forum Posts
Installed version of FairPlay is not compatible with this version of iTunes.
"Please reinstall iTunes." That's what I get for testing my coworker's repackaging of iTunes 12.7; I'd had 12.6.2. I suspect trouble was had using composer and they just put the iTunes.app into Casper Admin. I thought I'd make a mention of this issue... View more
Bypassing Restricted Software Policy via macOS Recovery for High Sierra Upgrade
Hey all, I'm currently trying to find a solution to the following issue: macOS Recovery allows any user whose computer has been updated to 10.12.4 or above to bypass our restricted software policy regarding High Sierra, allowing users to upgrade to t... View more
High Sierra / File vault ??
We have had a policy setup for the past two years that has worked with out fail on 10.13 this no longer works. Has anyone had the same issue and found a fix? Institutional key with management account. View more
iPad Lock time settings
I'm looking for a way to change the time the iPad's screens go into lock mode. I don't see a setting in the JSS to modify. View more
MacAdmins Podcast Afterparty, JNUC 2017
Hey y'all! Please join us Tuesday night for an afterparty at Brit's Pub! We have a tab sponsored by some fantastic friends of the Pod and it'll be a great time. We're currently gauging interest in a Mini-Event page where you can RSVP, and we'll have ... View more
High Sierra updates on El Capitan Server app SWUS?
It seems that the latest version of Server app (5.4) requires High Sierra (macOS 10.13) or later according to App Store. Up until now, we have been able to download updates for Sierra and El Capitan on Server app running on an El Capitan host with de... View more
Google Backup and Sync Install Script
Is someone willing to help me out? I've been using a similar script for google drive for sometime now. But with the release of backup and sync I can't seem to make this work. #!/bin/sh -x logfile="/Library/Logs/jss.log" user=`ls -l /dev/console | cut... View more
Macbook Pro won't netboot
2017 macbook pro with touchbar won't netboot. We only have two in the district as of right now and this is the first time I've had to try to reinstall the OS. When using internet recovery over a wire it claims 9+ hours and then errors out. I created ... View more
Apps not visible when using restricted apps setting
I am attempting to restrict some iOS devices to certain apps, built-in, in-house LOB and App Store, all pushed from the JSS. As expected, the rest of the apps disappear but one of the apps on the "allow" list also disappears. I know it's installed be... View more
Issue with App Maintenance > Automatically update all App Store apps?
Does anyone else experience an issue when checking the option for: > Mobile Device Management > App Maintenance > Automatically update all App Store apps It's been a few JSS updates since we've tried it, so I attempted it again the other day. And as ... View more
Imaging from 10.12 Boot Drive to 10.13.0 Auto DMG
Hi, Getting the following error. Using JamfPro 9.101. Thanks Mitch View more
Help with scripting: Install a package within a .dmg
Hello, I need help with scripting an installation. Forgive me for my lack of skills in the area. I was given an agent to install. The package and config. file is within the .dmg file. When I try to extract the package to push (ARD or Casper) it fails... View more
Encryption Status
So we have about 9 early adopters of High Sierra. Looking at their computer record in our JSS, the disk encryption section indicates that the drives are not encrypted. Going to the machine and looking at the FileVault status, they are in fact encrypt... View more
Question about how to make automated sync more automated?!
We are currently running JSS 9.101 with a sync coming from PowerSchool >Apple School Manager > Jamf. That helps us make good use in the meantime with theShared Model and Classroom. However, we are steadily moving towards a1-to-1 environment for 10,00... View more
Enrollment Question
Hello, I'm new to using Casper and I have a questions of user enrollment. Our Casper instance is connected to Active Directory and when I go through the user enrollment process I get to the section that's labeled "Assign to User" but when I put my us... View more
BlueBorne Vulnverability
Are any Apple admins out there taking precautions to minimize the risk presented to our Apple devices by the recently announced BlueBorne vulnerability? If so, would you please share these precautions with the community? Thank you! View more
DEP enrolled devices hit or miss whether they are assigned in prestage enrollment.
Newly enrolled devices (just added to JAMF in DEP) are not appearing in the Default prestage with a checkbox, we have to manually check the box for each device in the default prestage (or staff prestage) in order for them to be prepared. This seems t... View more
Long upgrade times?
I've noticed a significant increase in machine upgrade times to HS. I upgraded an iMac with a 3TB Fusion drive, that ran almost 11 hours. No APFS upgrade due to the fusion. A 2012 Mac mini server with dual ssd's (no APFS conversion) took 9hours. A 20... View more
Handling large downloads with JSS
Hi, we're trying to deploy High Sierra in our org and struggling. We have a Windows server with ISS enabled, and a HTTP file share set up on this server which is hosting the CasperShare DP. When we test with a couple of machines the High Sierra PKG d... View more
MacOS High Sierra (10.13) upgrade ends with black screen
Seeing an issue, to which i never saw from 10.13 beta 8 - GM using the following script Essentially script does some system checks, throws up some info with jamfhelper and runs the following as the logged in user: #!/bin/sh /Applications/Install macO... View more
Touch ID prefpane missing in High Sierra
After upgrading to High Sierra on two test machines, the Touch ID prefpane has dissapeared from System Preferences for managed users. We don't have any restrictions set in a config profile, and the fingerprints added when the machines were on Sierra ... View more
Configurator 2.5 DEP Enrollment - An unexpected error has occurred with “iPad”.
Hello,In using Configurator 2.5 to enroll devices in our DEP I encountered the below error on some of our iPads: An unexpected error has occurred with “iPad”. Provisional Enrollment failed.The cloud configuration server is unavailable or busy. [MCClo... View more
macOS High Sierra 10.13.0 - where to download full installer?
Hi, I heard the news High Sierra's out (Yay!) But when I go to Apple's App Store, search for High Sierra and then download, it only downloads a 19.9Mb file. Where can I download the full version? I searched developer.apple.com as well. I want a stand... View more
Running Apple Script Via Self Service
Hi all I'm trying to create a policy in self service which displays a dialogue box with the computer's current IP address or addresses. Having done a bit of reading around, the way JAMF runs AppleScript as the root user can cause issues getting the r... View more
Mobile Device Apps - where are the distributed apps actually coming from - My Mobile App library or Apple
In our app library our organization has an app that connects to a database that requires a specific version of the app. There is an updated version of the app available however we have specificly not added it to our app library because we know it wil... View more
Upgraded to High Sierra, can’t login anymore
Hi, I went ahead and installed High Sierra. Now I can’t login anymore. I can get past the file vault dialog, but user account screen is completely empty, only empty uid and pwd fields are shown, not my usual user and guest user icons. My (AD) passwor... View more
Adobe Sign in required for CC applications after Adobe Acrobat Pro 2017 Install
I am experiencing an issue that after installing Adobe Acrobat Pro 2017 on computers users are sometimes noticing that their CC applications are now requiring them to sign in. Nothing seems to resolve the issue but reinstalling the application. Has a... View more
APFS Suitable for JSS?
Has anyone tested/tried running their JSS on High Sierra yet? I realize it's only been out for 24 hours. Perhaps this is a "down the road" issue but it seems to me that MySQL could benefit from the file system changes. My environment is growing and I... View more
Google Drive File Stream
Has anyone worked in a distribution plan for this? I am having a little bit of a trouble figuring out a way to package and install on our workstations. View more
