Apple Park tips
Going to Cupertino for JamF Pro training. Does anyone have any tips for visiting the newly opened Apple Campus? View more
Forum Posts
iOS 11 breaking device-based app installation?
Since iOS 11 was released, students who have updated are being prompted to enter their AppleID passwords for device-based app installations. Students who use Apple School Manager AppleIDs are simply given a message that their AppleIDs cannot be used ... View more
Shared iPads not updating to iOS 11
I have tried to push out the update to iOS 11 on several of our devices set up as Shared iPads. The iPad will restart - but the update does not install. No user is logged in and the device has adequate battery. I am able to update other devices that ... View more
Checking if a computer is already enrolled
We have some users who need to wipe and reinstall their Macs with a baseline image we provide to them now and then. This baseline image automatically tries to enroll the computer with a QuickAdd package. However, as I'm sure many of you know, things ... View more
In-House App Updates not working on some devices
We have an in-house app that was updated a few weeks back. It is set to be managed and all devices are supervised. We updated the app in JSS and most are updated. However, we are finding random devices that are still on the old version. I can check t... View more
Linux Setenv.sh question
I began noticing in 9.99.0 and now 9.101.0 that setenv.sh has 2 lines export CATALINA_OPTS="$CATALINA_OPTS -XX:PermSize=256m -XX:MaxPermSize-256m" JAVA_OPTS=" -Xmx1024M -XX:MaxPermSize=256M" Looking at the comment section in the file and the line abo... View more
Fully Automating DEP Provisioning
Hello - I am scratching my head trying to figure this out. We are currently on 9.96 and will be moving to latest cloud JSS, so hopefully this is a possibility. But I am working on making a truly Zero Touch experience for my users that receive machine... View more
Help Please : What is the correct URL for Jamf Cloud Server
Hello, I am using configurator to enroll our devices. Can someone please point me to the correct URL for Jamf cloud servers? There is no documentation. The only address I found is : https://jss.mycompany.com:8443/configuratorenrollWhich does not work... View more
iWork (Sept 2017) apps update issue
I just saw that Keynote, Numbers, and Pages have updates available in the Mac App Store today. I installed the updates, and the timestamps on the apps show the correct time I installed the updates. The problem is Get Info, QuickLook, and About... all... View more
JSS 9.101.0 - iOS Self Service App - unable to connect to server
I updated our JSS from 9.98 to 9.101 this morning, was running through some testing and noticed that on my iPad (iOS 11) self service shows "unable to connect". I can connect to the JSS from Safari with no certificate errors so the connectivity is th... View more
FileVault2 Deferred Error
I am doing a FileVault 2 push to a lot of Macs in my company. The policy has been pushed out a couple of months, but now management wants them enabled. I have worked with a lot of users that have been needing the policy flushed in order to see it in ... View more
Custom icons for files or folders
Hello, I am trying to install a program that resides in a folder with a custom folder. After installation the icon file looses its attributes and the icon itself does not display. That means, composer displays things fine, but after the installation ... View more
Kernel Panic with Sierra
Hello, everytime I try to boot from an Image on a Mid '14 MacBook Pro I get following error: imageboot_mount_image: di_root_image failed: 110 ... I already deleted everything and setup a fresh install of the server (Mac Mini Late '14) with recent upd... View more
iOS 11 - Can't send/reply from Outlook.com, O365, or Exchange 2016 in iOS Mail.app?
Our email team sent a notice out about this View more
Message after upgrade: PRESTAGE_IMAGING_SECURITY
Just upgraded to 101 from 100.1 new notification when I log into the JSS. Says: PRESTAGE_IMAGING_SECURITY PRESTAGE_IMAGING_SECURITY_LINK The link takes me here:https://www.jamf.com/jamf-nation/admin/articles/469 404 Error The URL requested does not e... View more
Jamf Pro 9.101 and AppleTV Profiles
Hi guys, I've just updated my JAMF server to 9.101, and noticed some issues when using configuration profiles with AppleTVs, 10.2 or 11.0. The first issue is that AppleTV's name don't change if the restriction, Allow modifying device name under iOS a... View more
Configurator 2.5 and Enrolling iOS 11 Devices in DEP
With the release of iOS 11 and Configurator 2.5 devices can now be enrolled in your organizations DEP. From what I can tell there is not a guide on how to do this as of yet. Can someone point mean a direction? View more
Inventory showing certificate not in keychain
The inventory for a machine is updating but 1 certificate always shows in inventory even though it doesn't show in the keychain on the machine. View more
iOS 11 is official now
Can we stop the process that asks users to update the iOS?k-12 district with 1800 devices.This is a 1.9 gigabyte download!thoughts?thanksstephen View more
iOS 11 - Wifi Sharing
We currently deploy a wifi network to our school iPads via a configuration profile. It's a network with wpa2 encryption, but the password is pushed in the profile so users do not know the password. In iOS 11, with Wifi sharing, if a user has access t... View more
Java installing
So for some reason when I try to use composer to create a pkg for Java 8-144 it doesn't work as in once uploaded and made available in self service Java does not get installed. How do others install Java? I tried all three types of snapshots but have... View more
See who has checked in in last 30 days
Is there a way to generate a report of Macs that haven't checked in to the JSS in 30 days and also see the last active user that was logged in? I have probably 1/3 of my users that have laptops and never turn them on and it is disrupting my ability t... View more
Supervised AppleTV stuck in Conference Room mode...
Hey everyone! Just got a fleet of AppleTVs in; ran it through PreStage and scoped a Configuration Profile that featured a Conference Room Display message. Everything worked fine; we figured out that we wanted actual access to the rest of the AppleTV ... View more
xcode w/ VPP in Self Service Loads App Store
We have 500 VPP licenses for xcode, when trying to install xcode from Self Service, instead of installing automatically the Mac App Store starts up and you have to "Get" xcode from there. All of our mac apps that have VPP licenses install fine throug... View more
Import Bookmarks Chrome
Hello I created a plist. So now I will import bookmarks from a html file. But this doesn't work. I put in the plist this line: ImportBookmarks Library/Google/bookmarks.html Is this false? Here is the code: AllowOutdatedPlugins AlwaysAuthorizePlu... View more
Set new dns for all macs
We found that some of the mac users in the company are using google dns and we would like to set everyone's dns to our dns. Is there a script we can push out via jamf to set DNS on all our macs including wifi/ethernet? Thanks View more
Wifi share iOS 11
Since iOS 11 is about to go live I wanted to see if anyone has tested a way to block school owned iOS devices from allowing students to hover their personal iOS device and get the Wifi password from a school device. We have yet to update to 10.x and ... View more
Self Service policies constantly looping..
Hi All, I am having a strange issue whilst deploying an applescript via self-service, it's written to rename the machine using the jamf helper based on the region the user selects via the UI. If i set the policy scope to ongoing the script re-runs im... View more
Deploying FV to High Sierra (10.13) with Configuration Profiles
On 10.12 and below we have the below config in place scoped to all devices. for 10.13 I understand the key redirect payload is no longer applicable. But exactly what keys should i enable and disable for this to work on 10.13? I have tried removing th... View more
Trouble with downloading software with sh script
Hi,I'm currently using a very basic script to download some software: currentUser=$(stat -f "%Su" /dev/console)cd /tmpcurl -sS https://az764295.vo.msecnd.net/stable/ee428b0eead68bf0fb99ab5fdc4439be227b6281/VSCode-darwin-stable.zip > VSCode.zipunzip V... View more
