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Jamf Pro 11.8.0 Beta is now available!

Hello Jamf Nation! The Jamf Pro 11.8.0 Beta Release features a number of exciting improvements and enhancements for managing your Apple devices. Starting with 11.8.0, Jamf Pro admins will be able to set a minimum OS for MacBooks, iPhones, and iPads t...  View more

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Question regarding a script to re-bind a Mac to AD

I have it working except for one line. When I add groups to Allowed Admin groups in the script, I try to list 3 groups as admingroups="domain admins, enterprise admins, tier2-support" as the variable and use /usr/sbin/dsconfigad -groups $admingroups ...  View more

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iCloud backup reporting for IOS devices

Hi Guys, Recently moved companies and I supported strictly macOS devices. I have a need to support IOS here and am selling JAMF to the business as we speak. As I have no access to JAMF at the minute I cannot check, can someone let me know we can repo...  View more

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Unable to install CC 2017 apps via self service

Hello all, currently experiencing an issue trying to install CC apps via self service. Procedure: Package app with Adobe Creative Cloud Packager (AAM v10.0.0.49)License Type: Named (we do not have a license key, we assign licensed based on users, and...  View more

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MacOS Sierra 12.5 - Airdrop unable to see iphones

I'm wondering if anyone else is seeing this issue. We have casper set up to thin image our macs, so it just lays our config over the top of the existing OS, and somewhere in there Airdrop seems to lose the ability to see iphones. Both the iphone and ...  View more

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Workflow for DEP enrollment with Macs

I apologize if this has been asked already, but I am new to JAMF and wanted to see what you guys were doing. I would like my macs to enroll via DEP, get prompted for the user to enter the computer name, then bind to AD. The problem is I cannot figure...  View more

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Mac password resets to AD not working

Hi All, Has anyone seen the case when a user tries to reset their Active Directory password through system preferences and have it return the error that the password doesn't meet complexity requirements? The passwords entered meet the complexity requ...  View more

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Apple Classroom without Apple School Manager?

Hi there, We're going to have a set of 30 new iPads this fall, managed by our IT department (with JAMF). I'm going to be teaching with these, with all 450 students in the school, one class per hour. So they're going to be shared iPads, but: Our distr...  View more

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Supporting Mac Hardware in a large enterprise

I'm part of a very large company thats getting ready to support Macs (hardware and software) and I'm hoping the Jamf community can share some ideas on how they provide Mac hardware support (repairs specifically) for their organizations. I came across...  View more

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Migrate from AirWatch to Jamf Pro

Has anyone migrated an existing AirWatch database to JAMF Pro? I have not been able to find JAMF information that helps with the process. The existing AirWatch database has approximately 500 users, 300 Macs, and 300 iPads. Any resources or suggestion...  View more

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Job Posting: Austin, TX

We have an opening for a 1st/2nd level support engineer, and we utilize our JSS heavily in our environment so I thought this would be a great place to look for anyone interested:Job Posting - RetailMeNot  View more

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Apple Mail keeps trying to run on Sierra?

As we've got new Macs coming in this summer and they can't accept anything lower than Sierra, I'm now working on setting up a Sierra software configuration. One of the things we have set up on our JSS is that the Apple Mail.app is blocked using Restr...  View more

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Permission Denied logging in as specific AD user

Hi All, I had this problem about 2 years ago, with 10.10, and it went away... however, it is back... When ever 1 specific AD user account tries to log into a 10.12.5 machine that it has not used before, it fails. The logs show everything as permissio...  View more

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DEP & AD - Auto Populate Full Name

I now have DEP set up with AD authentication, this populates the account name and password. Is it possible to auto populate the Full Name field ideally grabbing the user login ID from AD as we really dont want users creating anything they want.  View more

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Installing new SMB Printers

We are getting ready to retire our old printer server and install a new one. We have about 150 printers on it and I was trying to find a way to script the migration from old to new. We are keeping the same device names and drivers. Anyone have any us...  View more

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Jamf Nation Roadshow - Paris le 12 septembre !

Le Roadshow est un événement gratuit d’une journée, conçu pour tous les professionnels de l’IT.Dean Hager, le CEO de Jamf partagera avec passion sa vision pour l’IT dans l’entreprises et l’éducation.Nous effectuerons des sessions techniques sur iOS, ...  View more

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PreStage enrollments

After adding selecting system in PreStage enrollments and factory reset...it takes a while before the computer realizes that. Is there something that I can do that forces it to see that it has config profiles available? Thanks  View more

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FIX the dock items payload

the dock items payload is horrible, never works correctly. more items you add/remove from the dock the more unstable the results are. some items get added, some items get removed, it's horrible fix this  View more

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Papercut Client permission error when deploying to macs

Hi All, I am having an issue when I am deploying the Papercut Client to our Macs. I have packaged the PCClient via Composer by dragging the app into Composer, also by taking a snapshot to create a DMG and Package to see if either of these work but un...  View more

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Find and save value from a Plist

Sorry for bugging you guys lately but I'm stuck, cause Apple just doesn't like IT and enterprises. I need to create a script that will delete our Safari extension product.The problem is that sometimes the File name is changing and I cant just delete ...  View more

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