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Forum Posts

Outlook Autodiscover

Hi, I'm hoping someone here may have come across this before. We use a mixture of Apple Mail and Outlook 2016. Apple Mail does a good job of knowing if it's on an internal or external connection and adjusts accordingly. Outlook always seems to stick ...  View more

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Self-Service Troubleshooting Steps on iPad

We are seeing some iPads that, after the 10.2 iOS update, Self-Service displays "Cannot connect to server". JAMF Pro v. 9.96, SS app. (not the webclip) The iPad can refresh inventory and get on the internet fine. Re-installing the SS app doesn't help...  View more

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Creative Cloud Packager Won't start

Hi i used CCP a lot of times in the last year... but now wanted to install CCP on a new virtual machine to create all our packages up to date... After installation CCP won't open, its starts and closes right away... tried deleting application support...  View more

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MacOS Sierra not using the bypass proxy

So we have a proxy server we have to authenticate to with all external traffic. Standard stuff for a big company. In the past we've used *.company.com in the proxy bypass and things that were local didn't go to the proxy server. It seems all traffic ...  View more

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JSS MUT Inventory update bug?

@mike.levenick Such a lifesaver! use this for tonnes of bulk updates to extended attributes and great now that v3 allows user attribute updates. I am not sure where this bug lies exactly, but it seems upon several tests that updating an extended attr...  View more

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Chrome on iOS- Manage default settings .JSON?

Here's the scenario: In our school district, we now have over 400 student use shared ipads. The problem is, that the kids are just not logging into Chrome, thus, not getting the restrictions/safe search etc. On Windows machines, I can push out the de...  View more

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Image Creation

For years the way to image was through a "thick image", where you load a system up with the OS, put all the settings you want into it, and capture it. Now, it appears the "thin" approach is the way. That's fine, but I have some questions. I have used...  View more

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prestage enrollment for macOS X not working

hi all,i want to set up a zero touch configuration, but the process stops after the prestage enrollment :(i have AD, and want to have mobile accounts created on login. a local hidden admin account should be created too.this is how far it goes now:i g...  View more

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Energy Saver Set Shutdown Time

I have a little over 300 laptops that I would like to shut down every evening between this time and that time. I am able to make adjustments for this in configuration profile. However, a pop up window comes up warning the user that the laptop is goin...  View more

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Changing Local Admin Password

I need to change/setup a policy to change the local admin account password on all the managed Macs (One-time change for now, but eventually every 90 days). I've looked and I can't seem to find any place to do this. Any help would be appreciated. Than...  View more

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Adobe Plug-ins Require Admin Privileges.

Hello, I have users who have to turn on and off plugins for Adobe products. The plugins reside in the Application and thus require admin privileges in order to modify. I do not want to give users full admin privilege. Is there anyway I can push somet...  View more

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Force Configuration Profile Application

We are experiencing the usual JSS inconsistencies and need a way to force a Configuration Profile to be applied to a computer outside of the normal method of scoping. For the sake of testing and troubleshooting, is there an easy to use script or term...  View more

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NetSUS Can't reset webadmin username and password

Somehow I got locked out of my NetSUS server admin console (I can ssh in though) and I'm unable to log in. I tried following the recommendation at the article here, but I still can sign in.Whats odd too is that the file mentioned, appliance.conf.xml,...  View more

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Screen recording to monitor troublesome students

Does anyone know of a way (either built in or 3rd party app) to perform a screen recording without letting the user (K-12 student in this scenario) know his or her's screen is being recorded? So basically to be used as forensic evidence of any miss-d...  View more

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Session Expired Dialog Box - can it be turned off?

Just upgraded to 9.96. Now when my session expires, instead of just bouncing me back to the login screen it pops up a dialog box to inform me that my session was expired (something I found to be completely clear by being back at the log in screen). I...  View more

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Application usage report

We are attempting to run a report (from a search) to show users that have not used a specific application (VMWare Fusion) in a set period (1-2 months). I can't seem to find where I can run this to view all machines and I don't fancy looking at each m...  View more

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Deny URL issues

We normally block URL's via our firewall but wanted to test blocking a specific URL for just one lab and figured I'd just use the Parental Controls in the JSS to do it. I've added both the www.domain.com and domain.com to the deny list and pushed it ...  View more

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Screen Saver Policy

Hi,i am new on the JSS. Someone could help to me about how to create a screen saver policy with password ? thank you very much.  View more

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How to share report links

There are times when you want to send a link to a report, and you want the recipient to be taken directly to the "View" page. Example report: My Fancy Computer Report https://server.domain.com:8443/advancedComputerSearches.html?id=999 When you open a...  View more

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Check for MDM Profile

Hi All! In my quest to automate everything I decided to roll out a script that checks if the user is enrolled with out MDM and if they are not, go to our backup profile that is saved in the library and install it. I was testing it by running it, and ...  View more

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wrong admin password

I posted this a couple days ago but still need help. I have the same problem as in this discussion: https://www.jamf.com/jamf-nation/discussions/19806/how-to-reset-a-local-jss-account-password I need to do this too because I mistyped the admin passwo...  View more

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JSS API how to get JSON instead of XML with Python

Hello,I'm trying to collect inventory data from the JSS via API calls using Python. When I make a request import requests jss_application_usage = requests.get('https://domain.jamfcloud.com/JSSResource/computerapplicationusage/id/%s/%s_%s' % (computer...  View more

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Migration/Cutover to new JSS

Hey all, We are in the process of upgrading all of the Macs in our department from 10.9.5 to 10.12. The systems, and all our deployment packages, were created during my first foray into JAMF deployment about a year ago. Everything is pretty messy, an...  View more

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Time machine not backing up "read only"

Not sure whats going on here. But on at least two machine i game a new drive to time machine is saying those drives are read only one I have erased the drive plenty. The partition seems to no longer mount after they are erased. two same thing happens...  View more

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