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Forum Posts

Jamf Pro 11 Beta is Now Available!!

Hello Jamf Nation! If you haven’t heard the news, Jamf Pro 11 is here! Featuring a new interface, ADDE, DDM software updates for iOS, and more! How to join the beta: Enroll in the Beta Program under Product Feedback at account.jamf.com. Once enrolled...  View more

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Jamf Pro Beta Server Maintenance

Hello all! Access to the personal Beta instances you are able to request when you join the Jamf Pro Beta Program will be unavailable for an extended period of time over the coming weeks for maintenance. We'll let you know when they're back online! Th...  View more

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Unifying OS Versions 10.11.1, .2, .3, .4, .5, to .6

I am new to Casper and JSS. I am in need to bring up all versions of OS 10.11.1-5 to 10.11.6. I have downloaded the installation packages from Apple. I am checking to see what is the best practice that is recommended? 1. Do I use snapshot to install ...  View more

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Login / Out Script Help!

Hello! We have to use OS X server to manage some of our computers and we have been trying to get login scripts to work with them. It says its needs changes in/private/var/root/Library/Preferences/com.apple.loginwindow.plistwe have found this to be cu...  View more

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Run pkg installation as the user

I'm working on a silent deployment of an agent that needs to install to and run as a service in the user context. Running the .pkg installer as the user via a bash script produces an error from the installer process when recurring checkin is used as ...  View more

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JSS system management issue + quickadd not working

Hello all, So our JSS was upgraded to 9.92.146xxxx the other day, and while everything is dandy, there are 2 issues that have emerged that are highly impacting us. inability to access system settings/management (the gear icon) without first having to...  View more

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Software Update restarts during re-maging with Sierra

I use Casper Imaging to re-image Macs with Sierra image; use the same tested process as with El Capitan, but Mac keeps rebooting. Log shows that Software Update somehow interupts everything and reboots Mac. FINAL System shutdown message from _softwar...  View more

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Scheduled Tasks & Network Traffic

This may be a networking question, but I wanted to ask around and see if we can eliminate some other variables. In our environment (K-8 edu, ~700 Macs and ~800 iOS devices) we've noticed our incoming traffic throughput gets maxed out. This will happe...  View more

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VMware Fusion License packaging

Hi Everyone, Today's crisis is related to VMware Fusion. We have version 8.5 installed, however, we are finding out the license we used to install it is expiring in 5 days. We are working directly with VMware to acquire a new license to use on our Ma...  View more

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Removing Icons from LaunchPad in Sierra

So in the past, I've used commands like this to remove an app from LaunchPad: sqlite3 ~/Library/Application Support/Dock/*.db "DELETE from apps WHERE title='APPNAME';" && killall Dock And that has worked. But a couple things have happened. That datab...  View more

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Casper Imaging - User Name Issue

Hey everyone! We are using Casper Imaging on our Netboot server and wanted to start taking advantage of being able to create a user account in the tool. We usually have the username of the account to be "first.last", but it won't let us place a "." b...  View more

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FileVault

Hi all, With FileVault is there a way to enable another account when you push the policy out? For example we have it set so that the end user by default will have access, but what about our admin accounts? Is that a manual process of going machine by...  View more

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Allow the Google Chrome iOS app

Our students currently cannot use Google Chrome, because we deliver a restrictions payload that limits them to apps rated 12+. Chrome is a 17+ app. I learned today that a state writing test our students will be doing requires the use of Chrome to avo...  View more

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Firefox and the JSS, high CPU usage

I've had an issue that's been rather frustrating in Firefox at least with the current major version 49. I wanted to see if others had seen it. I guess they introduced this new process separation for each tab in Firefox similar to what Chrome and Safa...  View more

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Druva

Does anyone have any experiences with Druva (preferably vs Crashplan PROe) they could share?We're in the market for a new backup system.Thanks in advance for any help.  View more

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Migrate Mac from Centrify to Jamf Pro

I need to migrate around 100 Centrify machines to Jamf Pro. Most of the devices already have Jamf Pro installed, but also have Centrify. My aim is to remove Centrify, and keep the users data. However when running the Centrify uninstaller it unbinds t...  View more

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Timesheets and locking access to browsers

Hello My client has an issue where there staff are not completing their Timesheets. They would like to implement something that will stop the users being able to browse the web until the timesheets have been completed. I've though about doing this th...  View more

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DEP, Prestage Enrollment and Computer Naming

I am seeing lots of conflicting methods for naming MacOS devices that are pre-stage enrolled using DEP.Is there easy, tested method for doing this?A simple script for allowing this to happen on first boot would be fantastic.DeployStudio has a workflo...  View more

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VPP bought apps removed from iTunes Store

I am getting alot of reporting in my log file stating this message [ERROR] [duledPool-7] [VppServiceHelper ] - Error managing licenses. ErrorNumber: 9628 , ErrorMessage:License not eligible for device assignment. Anyone here have a way to identify th...  View more

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Icons Question

Is there an option somewhere that makes icons stay after re-boot.Example end users drags icons to the bar, after restart of the system profile makes it disappear.  View more

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Re-Adding computer after deletion.

We had a situation where computer was taken off Casper (a MDM profiles deleted) and Computer name was deleted from JSS. Computer still remained on AD. After that it was re-enrolled. But its not showing back under computers although all the MDM settin...  View more

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macOS Sierra upgrade in Self Service

Hi All, I've followed guides and gotten tips from other Casper Admins. I'm now here; I cannot get the InstallESD file to cache correctly on a machine, and then get Self Service to install the OS correctly. Any (already) created guides or tips would b...  View more

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App Installs from Self Service

Don't know if I am dreaming (or nightmare), but it seems as if when installing apps from Self Service on iOS devices, it installs the version of the app at time of purchase, then updates the app after it installs. I installed Google Drive, Google Doc...  View more

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Firefox ESR Config

Hi Im trying to create a deployable configuration for Firefox ESR. So far so good but I cannot suppress the "Import settings from another browser" dialog. What I tried so far: pref("profile.confirm_automigration", true); pref("profile.migration_behav...  View more

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Modify visudo

hi All,Pretty new to JAMF and i would like to know if anyone has a doc I can read on how to add a line to the visudo settings.Right now its a manual process every time i provision a laptop but i would like to script this.I have search and there are s...  View more

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Quicktime - Record iPad won't work

We can't figure out why Quicktime won't allow us to record Jamf managed iPads. The config profile have "Allow screenshots and screen recording" enabled in the restrictions. I presume it has to do with the our managed iOS devices not able to "trust" t...  View more

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