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Forum Posts

Mail Management iOS (Office 365 Email)

Currently our employees use either Outlook or Apple Mail on there iOS device. I found a way to manage the Outlook app if its already installed on the device (allowing me to remove it once they leave). I need a way to manage our email if its setup in ...  View more

  • 1050 Views
  • 1 replies
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AD Certificate - Computer level certs for WiFi

We're in the process of creating a new CA server and making new certs. A part of this change includes moving away from AD user based certificates to AD computer level certificate authentication. Can someone review my configuration profile before I im...  View more

  • 1957 Views
  • 10 replies
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AutoCasperNBI netboot creation slow

I have recently setup a non prod jss. Netboot is running 10.10.5 on a mac mini. 16gb ram 128gb ssd. My first netboot image I created using Casper NetInstall Image Creator. This image works fine but is not very robust. It basically just launches into ...  View more

  • 996 Views
  • 4 replies
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Kernel Level Security Protection for Mac's

Does anyone have any suggestions or ideas for setting up a Lab that after each logout or reboot the machine will revert back to its previous state. We have an application that does this for PC's in our environment called Smartshield however we are lo...  View more

  • 622 Views
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Warning: Your new push certificate has a new topic?

I am renewing the Push Token in our JSS and when I uploaded the PEM file I get this notice. I am relatively certain that I am using the same Apple ID that I used in the past. Is this error an indication that we used a different Apple ID? Or is it a s...  View more

  • 1638 Views
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iCloud Disable and Remove

Currently we have random employees that have iCloud enabled, i can disable most of iCloud and turn all the features off (except find my mac). I'm fine with keeping Find my Mac enabled and the account enabled on the machine but when iCloud has a notif...  View more

  • 834 Views
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Custering and DNS Problems

3 weeks ago, JAMF helped us add a 2nd JSS server and create a cluster. We don't have a load balancer so we used DNS round-robin (Win 2008r2 DNS) for a poor-mans load balancing. We had 2 identical DNS A records pointing to 2 different IPs (2 different...  View more

  • 607 Views
  • 3 replies
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Blank Screen after internet Recovery

I have a Macbook Pro 2012-2013. HDD crashed (Bad sectors). Replaced HDD. attempting to Load Sierra via USB, no go. Read to go back and install Yosemite. Press Options Command +R. To boot from USB. Load stopped at 50%. Let sit for a few days. Read tha...  View more

  • 269 Views
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Camera Bits Photo Mechanic 5 (suppressing updates)

We have a volume license for N users, and we have the deployment process ready to go. Including programmatically serializing/activating the software, as well as deactivating the software. The vendor is very helpful and can provide this info if you ne...  View more

  • 1823 Views
  • 4 replies
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getting out of Single-App Mode (iOS)

Is there ANY way to get an iOS device out of "single app mode" from the device itself (or does it have to be disabled via JAMF before anybody can access the device)? Can't seem to find any documentation on this? For example, I have an ipad I want to ...  View more

  • 9165 Views
  • 6 replies
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set iOS devices to never auto-lock?

Is there any way to set iOS devices (iPads, in particular) to never turn off their screen? The Passcode payload has a drop-down for "Maximum Auto-Lock" but "Never" is not an option (despite the fact that it IS on the iPad itself).  View more

  • 3398 Views
  • 4 replies
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Self Service URL Plugin Cache

I've been working on a static HTML page with some info for our users that we will put in Self Service as a plugin URL. I made an update to this page and I can't get the updates to show up in Self Service on my test machine, which seems to have the ol...  View more

  • 2750 Views
  • 5 replies
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Our Bad

We hear you and quickly realized the Freeware vs. Paid e-book does not reflect Jamf’s overall view of open-source tools and the open-source community. We believe in the power of "and," including open-source solutions and tools that help the tech comm...  View more

  • 4537 Views
  • 23 replies
  • 1 kudos

Remote Netboot and Imaging Questions

I have been making steady progress in using JAMF to manage about 500 macs in labs and classrooms at Williams College. I hope to move to JAMF imaging this summer to re-prep these computers for the Fall semester so I've been testing various aspects of ...  View more

  • 916 Views
  • 4 replies
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Hostility from Jamf

So I saw this come across my timeline today, and I'm pretty disgusted. Jamf, your product has some serious shortcomings, including your inability to do something simple like allow paying customers to use the database of their choice, and you pull thi...  View more

  • 4012 Views
  • 16 replies
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Blocking apps (for Auto Update Magic et al.)

The starter set of apps in the script for Auto Update Magicis quite small so I'm looking for a strategy for determiningapplications that should not be running during installation. Is there a way to dissect the installer to determine this? Dani Roloso...  View more

  • 475 Views
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Home Screen config profile not applying to Videos app

I've got a home screen config profile set up, and all apps are going into the appropriate folders except for Videos. I have applied a restriction to the Videos app and added my test device to the scope, and it goes away, then comes back when I remove...  View more

  • 413 Views
  • 1 replies
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What type of policies and preferences do you run?

Hey Everyone! I'm new to the Casper world and wanted to see what kinds of Policies and Managed Preferences the community uses. Are there daily or weekly maintenance polices (scripts) that you run on your systems? What kind of software do you make ava...  View more

  • 728 Views
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API Script Error

I tried to run this script, but I'm getting this error root@casper:/home/casperadmin/Scripts# python updateDeviceInventoryBySmartGroup.py Getting device list from the JSS... Exception decoding JSON: No JSON object could be decoded Any idea what's goi...  View more

  • 837 Views
  • 2 replies
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Mail store size - Extension attribute?

Trying to find a way to measure the mail store size via an extension attribute that could then be viewed in inventory. The mail store is for Apple Mail, not Outlook. The potential complication is that there are several different operating systems in ...  View more

  • 2108 Views
  • 6 replies
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Garageband Sound Library

I have Garageband listed under Mac App Store Apps in my JSS. It has successfully installed on the end users accounts. However, each user now needs to go in and download the sounds library which takes quite a bit of time per user and hinders their use...  View more

  • 3519 Views
  • 8 replies
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Secure Printing and #USERNAME in Url

Hello, long time lurker here. We are setting up a secure print service and part of the setup is to have your username before the print server/queue. I have uploaded the driver package, attached my PPD of my printer configuration and set up the printe...  View more

  • 3075 Views
  • 5 replies
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Pushing iOS App to a single device

Is it possible to have in app in Self Service, but also push it manually to auto install on 1 device (managed)? So, I want the app in Self Service available to everyone. But we have some users that would like for it to auto appear on their iPad, but ...  View more

  • 597 Views
  • 2 replies
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