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Forum Posts

JAMF to remote access computers

Hey, I'm new to JAMF Casper Suite. Great for managing iPads, however can it be used to remote into Mac Computers? We use ARD and it has issues with remoting into computers at times. Be great if JAMF offers an alternative.  View more

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macOS Install In Place Error

When attempting to install through a JAMF POlicy I get this error at reboot: macOS could not be installed on your computer Volume contains macOS or OS X Installation Media. Quit the installer to restart your computer and try again. There is no instal...  View more

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Dock Items Problem

Can someone explain to me why when computer is enrolled to JSS, but end user still logs in with a local (non AD account) - the original dock items that he/she had on this account disappear? it defaults to whatever original mac comes with  View more

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Figure out old host name of a MacOS device

A Device got renamed by mistake and we don't know the original name. Is there a place where we can find the old computer name? Can't find anything in the history. I would prefer not to have to restore the mysql database for this :-( With best regards...  View more

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Removing Dock Items

I would like to remove 4 built in apps on our student Mac docks: FaceTime, AppStore, Email & Messages. When I go to Policies>Dock Items>Configure the only option available is to add dock items that I believe were already added using Casper Administra...  View more

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Office 2016 for Mac Updates Cumulative?

I'm new to Office for Mac and was trying to find if the updates are cumulative. For instance, I have volume license package that is 15.17. If I download and install the latest Sept updates, will this get me to the latest or do I also first need to ap...  View more

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Patch managment

Hi i am currently using auto pkgr to pull my updates , has any one manage to to create package receipts to auto push out updates automatically after a certain amount of days after release , or has any one got any thoughts that they can share on how t...  View more

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Cannot open Casper Remote logs in Chrome

With thanks to daniel.prk and mark.kenny from MacAdmins #jamfnation: After running an action with Casper Remote 9.96, selecting a computer and viewing a log opens a web browser pointing at a File Reference URL of the form file:///.file/id=6571367.301...  View more

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Latest DATs appear to break SCEP

Is anyone seeing issues with Microsoft SCEP not functioning correctly? As far as I can tell it's fine until you let it install the latest DAT updates. Once it's done that it will just start producing random crash reports, the green taskbar icon will ...  View more

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Stuck on "Assigned" in PreStage enrollment

Hello, We have a device that was DEP:ed and prestage enrolled but has somehow ended up being stuck on just "Assigned". There's a new employe working on it without problem right now, and everything else about the machine looks almost as it should in t...  View more

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Extension Attributes for Chrome Apps

Trying to create extension attributes to verify the presence of Chrome Apps but I'm baffled. To clarify for anyone who man be unfamiliar, Chrome Apps are different than extensions, they're applications that run on the Google Chrome web browser. Chrom...  View more

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App configuration

Nous recommandons à nos établissements l'application "documents", qui est très bien car une fois configurer elle permet de faire remonter les lecteurs réseaux et du coup on peut s'affranchir de pas mal de contrainte technique pour le transfert de doc...  View more

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installing unmanaged apps on managed ipad

We have a number of students who have figured out how to install unmanaged apps onto their managed ipad. I believe they are somehow using emulators.Has anyone had issues with this? How to we prevent this from happening?  View more

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installing unmanaged apps on managed ipad

We have a number of students who have figured out how to install unmanaged apps onto their managed ipad. I believe they are somehow using emulators.Has anyone had issues with this? How to we prevent this from happening?  View more

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NetBoot Casper Imaging El Capitan.

Hi All, I am stuck with NetBoot. I just can't seem to image a computer with Casper Imaging and successful boot. Here is what I got.. I have setup a NetSus server (not the appliance) and create a NetBoot NBI with AutoCasperNBI I also have create a Bas...  View more

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Limiting privileges to Cisco ISE account

We're trying to restrict the privileges that a JSS account has that gives Cisco ISE access to seeing what a compliant computer looks like. To set this up, we're presented with this screen from the Cisco App When we grant it access to only Advanced Co...  View more

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Help Needed Using Parameter Values in Script

I am in the process of writing a short script and need your help. The script is pretty simple. The aim is to first search and see if a specified process (processName=$4) is running. If it is, echo a string that states that it is running. If the speci...  View more

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Upgrading JSS 8.63 to 9.96 advice, thoughts, gotchas?

Hello, I recently inherited an older JSS at version 8.63. We are looking to upgrade to the latest version. I've never made this big of a jump before. Are there considerations or reservations you could advise on for this jump? Any gotchas? Tips or bes...  View more

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How to get extension attribute in script?

Probably that is super-simple question, but please... How do I get the extension attribute value in the script? There is EA with name, LDAP value $EXTENSIONATTRIBUTE_28, and it provides the correct info. I need to use it in script. Should I send it t...  View more

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API returns limited results via VM

curl -H "Accept: application/xml" -ku "name:topsecretword" "https://myjss.school.edu:8443/JSSResource/advancedcomputersearches/id/94" -X GET This command returns different results if I run it through a VM on my ESXi server. I've tried multiple VMs an...  View more

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Symantec vs. Intego

Hey everybody. I apologize if this isn't strictly Casper Suite related, but getting information on this is hard to find from something that isn't a sponsored blog post. We currently use Intego VirusBarrier as our Mac AV client, while our Windows folk...  View more

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Require PW after sleep/screensaver is greyed out...

I am very very confused. On our 10.11.5 MacBooks/Mac-Minis, we are having an issue that they are requiring a password after they go to sleep/screensaver. Our users hate this, therefore they hate me. I'm trying very hard to fix this issue. I've found ...  View more

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