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Jamf Pro 11.8.0 Beta is now available!

Hello Jamf Nation! The Jamf Pro 11.8.0 Beta Release features a number of exciting improvements and enhancements for managing your Apple devices. Starting with 11.8.0, Jamf Pro admins will be able to set a minimum OS for MacBooks, iPhones, and iPads t...  View more

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Cannot Push out Web Clips to Shared iPads

We are moving some of our iPads from Single User to Shared iPad mode. Found out that we cannot Push out Web Clips :( Seems very arbitrary to prevent web clips from being pushed out to iPads just because they are in Shared iPad mode.  View more

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Shared iPad cannot remove Apps

Has anyone else noticed that when you put an iPad into Shared iPad mode, that you can no longer remove an app that is installed? We have just been erasing our lower grade iPads and putting them into Shared iPad, and teachers were re-installing apps, ...  View more

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Printing issue with MacOS 10.12.1

We are experiencing printing issues with macOS 10.12. Everytime we attempt to print from macOS Sierra 10.12 machines, we get "Stopped - 'Filter' failed" and also receives problem report for "cgpdftops". We use Xerox printers so we tried the latest Xe...  View more

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Set Desktop to a Color?

Hello,We have some loaner computers that we give to students when their Mac is out for repair. I see in the "Restrictions" Configuration Profile the option to lock the wallpaper to a particular file. Is there a way to instead set the desktop to a col...  View more

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Single App Mode/Guided Access with Questar Testing

So to make things short, we have been through the ringer with Jamf Support, Questar support, and using our own knowledge and hours trying to figure this out. Issue: Questar testing for students on iPad requires Autonomous Single App Mode OR guided ac...  View more

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Remove Messages account via policy or script

We had some abuse of the Messages app here and decided to restrict it from running via a software restriction policy. This policy works fine, in that if you try to launch Messages, you just get a notice that it's been disabled. However, the students,...  View more

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Pairing devices if BT is been managed

Hello guys: I have some trouble pairing devices when Bluetooth is always on because I can't access the list of devices. Any ideas on how to do this without the need to remove the profile. Thank you  View more

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defaults write -g not working remotely on El Cap?

Greetings all, In prior years, we disabled OS X's autocorrect features on specific machines with a script + policy that wrote: defaults write NSGlobalDomain NSAutomaticSpellingCorrectionEnabled -bool false or alternately, defaults write -g NSAutomati...  View more

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Enable Location Services after imaging

Hello, I'm running into an odd issue that I can't seem to figure out. Since upgrading my image to MacOS Sierra, I can not get Location Services to turn on automatically during or after imaging. I've tried nearly every script and action that I could f...  View more

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Support line on vacation?

Did everyone decide to take a 4 day vacation? I've never had to wait more than 1-2 minutes on hold the few times I have had to call. Today the wait times have been 20 minutes the first time (before I gave up) and this time I've been on hold for 25 mi...  View more

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Calling a policy via postinstall in Composer

I'm trying to evoke a policy in the post install phase of a payload free package. I created the postinstall script in Composer and entered the line: #!/bin/sh ## postinstall jamf policy -event sierra-postinstall exit 0 ## Success exit 1 ## Failure Bu...  View more

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JSS is down - Managed Macs are crashing?

Hi all, We're having some trouble with our JSS VM right now, and whilst resolving that is our primary aim, it seems to be causing some issues with client Macs in the mean time. Ever since it went down, we're having a ton of reports of slow logins, cr...  View more

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Jamf Daily Digest crashing iOS Outlook?

I'm wondering if anyone else is seeing this behavior: Starting a few weeks ago, any time I would open the JAMF Daily Digest email in Outlook for iOS, the app would crash and quit on me. I could still reopen Outlook and do everything I would normally ...  View more

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Removing old FUT settings

We are on our first year with JAMF. Early in the year we created a suite of configuration profiles and policies, and some PKG/DMGs using Composer. In a couple cases we set FUT to ON. This has created some issues. Now when new users are created, a bun...  View more

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Selective Install of Self Service App

So, my organization uses JAMF to manage encryption on machines in a variety of departments, but then provides SLA services to a smaller subset of departments. We would like to turn on Self Service to our SLA customers, but it appears as though Self S...  View more

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Casper Remote Logging - File Not Found

Whenever I run a Casper Remote command, it processes successfully; however when I try to access the logs for the job from the Casper Remote interface, it navigates to : file:///.file/id=6571367.12243594 (with a varying ID, obviously) ... and returns ...  View more

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FileVault Config profile payload not working?

I have a question that relates to enforcing FV2 via config profile. Using v9.96, I have a Config profile that is targeted at the computer level, when imaging a machine, the FV part does not take effect unless I run sudo jamf removemdmprofile and then...  View more

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Unbind from AD via script

As part of DEP, it autogenerates a binded computer name based off serial numbers. I need to unbind the machine and take out the computer record and then rebind it. The I see a lot of information on the force unbind with garbage username and passwords...  View more

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Managing WiFi on macOS

A few years back, I was in a school within a community with a large cluster of open WiFi networks. The problem we had was students dropping off the filtered School WiFi and connecting to one of the neighborhood networks. To address this issue, I crea...  View more

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