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Forum Posts

FIELD_EASDEVICE_ID ?

After upgrading, I'm having a few devices that are no longer checking in and aren't talking to the JSS server. It appears that the common thread is that the new field, "FIELD_EASDEVICE_ID" is blank for those devices. Is there a way to populate that v...  View more

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JSS adds course ID's to classes on import

Hi everyone, We've set up Apple School Manager and are importing users and classes into JSS. In this phase, we're testing with just one course. We have put a couple of classes in ASM, and have linked them to this 1 course. (That means: there's only 1...  View more

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Deep Freeze and Casper Suite

I work for an Engineering College. We have very few Macs in our open computer labs. Up until recently we were making all users standard users and then nuking their home directories every morning with a cron job. Recently we've discovered when using d...  View more

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Switching Profiles with Self Service

I cannot wrap my head around the solution for this and I feel like im missing something: Desired Outcome:User opens Self Service and picks "15 minute" or "Immediate" screen lock, On the backend, if you pick 15minutes we want the 15minute security pro...  View more

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Serial Number suddenly "Not Available"

I just noticed that just one of our ~180 Macs started showing in JSS as serial number "Not Available" a few weeks ago. Laptop had been deployed about six months at that time. It continues to check in and provide inventory, but I don't have physical a...  View more

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Unable to boot older Macbooks with updated NBI

Just to give a little background... We just updated our NBI for our Netboot servers using AutoCasper NBI w/ OS X 10.12.3 as the base OS image. Just ran into an issue with a tech trying to image a Mid 2009 Macbook Pro. Now I know that MacOS Sierra is ...  View more

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Smart groups

I'm recently started to use JSS so I still don't know how to use it very well, I have 2 PreStage Enrollments, let's call them "Enroll to Domain A" and "Enroll to Domain B", also, I have 2 static groups "Domain A" and "Domain B", but, I've notice that...  View more

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Custom Office Templates

Does anyone know of a way we can get our custom templates to pull from the location they are stored and copy down to a directory on login using a policy to copy the files from that drive. Once they are copied down I want them to show up in Office onc...  View more

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FileVault 2 & Encryption Desktop

Is there anyone in the community that is using Symantec Encryption Desktop server to provide file vault recovery keys ? In there documentation , it says its possible , but I'm not experiencing the intended results. Any help would be appreciated. Tech...  View more

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Set headphones as default audio output

Hi all,We are working on a way to disable the internal speakers of any device and make sure that they can only use headphones to listen to any audio coming out of the computer.We are using Soundflower as a work around and it's working like a charm, b...  View more

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Setting Default email account

Hi there, We currently have all our iphones setup in Caspar with work exchange emails deployed to them. When a user then adds a second email ( icloud,gmail etc) manually it uses this as the default email, Is there a way to stop it using the second em...  View more

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mobileconfig issues through policy

I'm trying to get a mobileconfig to download and install using a policy. Here are the steps that I am doing: Create configuration profile on the JSSDownload the configuration profileUnsign the profile using Apple ConfiguratorPut .mobileconfig into /t...  View more

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Stolen laptop has checked in

We recently had a small group of laptops stolen. They were student checkout laptops and had wifi disabled. As soon as the theft was discovered I tied them to DEP with a prestage enrollment. One of them re-enrolled a few days ago with the JSS manageme...  View more

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My Boss said...lets stop imaging, and start upgrading.

I was tasked today to stop wiping out our student and teacher machines to lay down the new and tested OS and packages every summer to prepare them for next school year. Instead, he likes us to do in-place OS upgrade and keep our apps up to date now s...  View more

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VPP Account Password

Good morning, When changing the VPP account password, what are the areas within Casper that this would affect? Which spots would it need to be updated? Would any iPads with apps pushed be affected? Thanks.  View more

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Lab updates when labs are 24/7

Hi All, Have a question about doing lab updates. We have 7 computer labs that are used, to some degree, 24/7. Sure, at 3am there's only one person logged in, but that one person makes it hard to just blanket do something. So I'm curious if any one ha...  View more

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10.12.3 not being seen for an update when Recon is run

is anyone else getting systems that when they are at 10.12.1 or 10.12.2 etc.. that even when the computer has it's inventory updated that the SOFTWARE UPDATES payload does not show 10.12.3 available? we've always had 'collect available software updat...  View more

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Error Domain=com.Jamf.Jamf security.error Code=50

I am setting up a new JSS server on Windows 2012 R2 and I am receiving this message int he JAMF.log. Error Domain=com.jamf.jamfsecurity.error Code=-50 "One or more parameters passed to a function were not valid." UserInfo={NSLocalizedDescription=One ...  View more

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Documentation on the /client endpoint

Hi, We currently leverage the JSS API to automate a number of things. I was curious if anyone has utilized the /client endpoint to run actions on behalf of the enrolled computer? Appears that JAMF IT uses it internally: https://github.com/JAMFSupport...  View more

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iPad Integration Issue

Just set up my DEP to talk with JAMF. I'm testing with one iPad. I can see my iPad in the pre-enrollment scope and it does successfully set up supervision. Issue I'm having is its not letting me push out a configuration. During initial setup I get th...  View more

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iMovie difficult to install

In the past few months I have had to reinstall iMovie multiple times to our iPads. Whenever I try it fails and the message is "The app with iTunes Store ID 377298193 is already scheduled for management". Some of the other apple apps do it now and aga...  View more

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