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Forum Posts

Managing donated iPads

We have a few iPads that were donated to our school district. As you expect, since they were not purchased by the school district under our Apple Customer Number, we can't enroll them to Apple DEP. Is it still possible to manage them in JAMF with the...  View more

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How to restart the global protect VPN agent.

So we use the Global Protect client for our vpn. One of the issues we have with this is that the thing seems to loose the ability to reconnect after being constantly suspended or put to sleep by our laptop users. Its not enough to kill the process to...  View more

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Can I make logging for JSSAccess.log more verbose?

I try to implement SSO for our SelfService, but I am stuck somewhere. The IdP sends the correct information (according to our server logs), but the user gets an 'Access Denied' message. In the JSSAccess.log I find username=firstname.lastname@this.pla...  View more

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Box Sync running script

I need a script to check that Box Sync is running in the background. I have tried adding a few as extension attributes but they don't seem to work. I just need a report to see if the process is actually running or not. Any ideas?  View more

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Slow login connected to domain

We have machines that are bound to our AD domain. If a user locks the screen and then tries to log back into the machine there is a 20-35 second delay.These machines are on 10.11.6.We have been scratching our heads on this one, and have not been able...  View more

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Problems Upgrading to MacOS Sierra

Hello Everyone, I'm having some trouble with our MacOS upgrade. I have my users installing a cached installer from Self Service, but when the machine restarts, it keeps restarting like normal and will not boot into the installation. The odd thing is,...  View more

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Qustion about macOS Virtualization

Hello all! We are looking at setting up three macOS VMs for hosting and testing Apple Updates in a SUS as well as netboot. We use vCenter to handle all our Windows VMs. I know what the EULA says all macOS VMs must be installed on Apple-Labeled comput...  View more

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Can I share a VPP token between 2 JSS's?

All our Mac's are on one JSS and all our iPads are on a second JSS. We use VPP, but so far only have distributed apps on the iOS side. A Mac app was just purchased, and after scoping it to the Mac in question, the install fails, and Self service give...  View more

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Managed Apple ID and Books

So I've created some managed Apple IDs to test with and I'm trying to distribute the "App Development with Swift" iBooks book. Managed Apple ID is signed in to iTunes Store and iCloud on the device. Assigned apps install just fine. I've "purchased" t...  View more

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Caching in Smart Groups

hi All, Do we have any settings to make sure caching should not happen again on machine which is already updated to latest version.For Ex : I have machine XXX in smart group which needs to cache macOS. Once it is installed with macOS, there is no nee...  View more

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API logflush?

Hello, has anyone had any luck using the API call "logflush" to flush the error logs from a policy?  View more

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Deleting Printer

Is there a way that we can delete printer that user added? we have a open directory that teacher can pick what printer they want to add. now we have new system that only uses one virtual printer, and we already push that one using LPD. what we want t...  View more

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DNS problems preventing access to JSS

Long story short--very simple network: router provides DNS and DHCP to local network of about fifty PCs, an OS X server (JSS), and about fifty Mac laptops. The problem is I can't reach the Mac server using the DNS name. It's been hit or miss but afte...  View more

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macOS 10.12.1 Sierra Login Window

I have a few Macs that I'm testing the new 10.12.1 Sierra update on (build 16B2555). After the 10.12.1 update was installed, the Macs are longer show any of the usual data in the menu bar of the Login Window (top right corner). No clock or Wi-fi are ...  View more

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New JSS Checklist

Hello, everyone! I am starting a new environment's JSS from not the ground up, but close to the ground. I am starting from scratch in terms of enrollments, policies, config profs, etc etc. Is there a checklist anyone has made compiled of all of the t...  View more

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San Diego Session

Hello - What is actually discussed in these JAMF user groups? I'm a rookie and have never attended one of these sessions. Thanks  View more

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Boston Area User Group Meeting - Wednesday Evening!

Coming soon! We're hoping to do a JNUC decom and discussion. Looking forward to seeing everyone. If you are planning to attend and haven't registered, please do so soon. Also, I'm looking to do a live video stream this time for people that can't make...  View more

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