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What's new in the Jamf Pro 10.34 Release

Today we released Jamf Pro 10.34 which includes enhancements to the Jamf Parent and Jamf Teacher apps, updates to the Jamf Connect auto-deployment settings, and new Shared iPad session features. This release also gives IT admins the ability to select...  View more

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Non-JNUC Mac Conferences

I was dismayed recently when I came to the realization that another engagement means that I not be able to attend a conference in late October/early November, which may prevent me from going to JNUC2015. Depressing though that may be, I still want to...  View more

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Newbie needs direction :)

We are a fairly small business with around 50 employees and we are rolling out to everyone new Macs and this is my first foray into MDM on OS X and Casper.I did the two day training a month ago in rushed session due to work constraints and the holida...  View more

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Force kerberos to 'wake up'.

Pertaining to domain accounts; when systems resume from sleep or connect via vpn the kerberos authentication with the domain seems to take a couple minutes to kick in. Until that time users are asked for their username/password for every network obje...  View more

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Casper Focus - Wifi Issue

Hi, A number of our staff are reporting issues with capser focus not allowing them to remove focus from an app.This usually occurs when the WIFI connectivity is for some reason lost, all iPads in a case use the same SSID but it is only a couple that ...  View more

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Winter Storm Juno and CCE in NYC on Jan 27-30

24"+ of snow forecast for Mon/Tue, 2,300 flights cancelled as of 8PM Sunday, it doesn't look like I'm going to risk the 4hr drive from Delaware to New York City. Good luck to @milesleacy and all the folks that show up for the class. I hope you all ha...  View more

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Remove apps from VPP assignment list

Hi all, I am new to Jamf after recently migrating from Airwatch. In Airwatch I could remove apps we were no longer using from the VPP managed distribution list. This allowed us to reduce clutter and make things easier to find. Is there a way to accom...  View more

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ADD casper admin for Site administrator

How do I add CASPER ADMIN for a site administrator? I want to allow them access to it so they can upload pkg/dmg's, create configurations for their site and also see what currently is available. it has RECON, IMAGING, and CASPER REMOTE, but NOT CASPE...  View more

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Inventory query of last time station booted

This is actually two questions related to when systems startup. I would like to be able to query in inventory when the startup time was that a computer booted up. I would like to be able to log when each boot up of a system takes place. The first I w...  View more

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need help about find my iphone

this my frist post. frist say sorry . i dnot know this right section or wrong section. i have small business . i have web service for country unlock . i searching iphone found my iphone off service direct supplier for clean imei only. i serach web an...  View more

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Students Changing Admin Passwords

We have 11 inch MacBook Airs running Maverick. I've run across a few that student's have changed the ladmin password. I have terminal locked, I have installer blocked, system preferences blocked. I don't know how they are doing this. I attached a scr...  View more

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createOSXinstallPkg not building with non-flat package

The GitHub page for createOSXinstallPkg mentions that the Yosemite installer does not work with flat packages.https://github.com/munki/createOSXinstallPkg#further-note-on-additional-packages-and-yosemite I built a new distribution package containing ...  View more

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API and POST command

I am trying to import a computer using the mac or serial number into the JSS using the api. I am not understanding the syntax for this. I have an xml file with both pieces of information in it ready to be imported. I understand the command will look ...  View more

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How to keep Macs from sleeping while installing OS?

This may be a stupid question because the act of installing the OS seems like it would prevent the Mac from sleeping in the first place, but because it's being done in the background for a cached installer (via self service) is it possible for the Ma...  View more

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remotely shutdown iPads....Please?

Hi All,I have a clear recollection of a conversation at JNUC with someone who said Apple has a tool to remotely shutdown iPads..... If Apple can, then why can't we? Anybody seen this when working on a large scale Apple assisted deployment?Maybe it wa...  View more

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No Self Service Available

Trying to get Self Service configured for our workstations and in the documentation the path: Settings > Computer Management we don't see Self Service. Just an Inventory Display icon. Are we missing something? JSS 9.63.  View more

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Mac App Store Errors via Self Service

Hi all. I'm having an issue with Self Service and the Mac App Store. I was trying to deploy a VPP purchased app (purchased as Managed Licenses) with Self Service. The installs fail (Mavericks and Yosemite). The device Management Commands show the err...  View more

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School Mac Deployment - Best Practices

Hello All, Just wondering what you have seen at school districts for devices. Specifically for teachers and students. We currently have plans for iPads for K-8 and 11-inch Macbook Airs for 9-12. Teachers are looking at Macbook Pro Retina or Macbook A...  View more

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iPad App Managed Distribution Outline

Hi All, I just wanted to share the result of much testing and tweaking in an effort to use a JAMF + Apple DEP + VPP Managed Distribution (No Self Service) + no LDAP (will change next school year) in a mixed-model iPad 1:1 environment. I posted an out...  View more

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Can't deploy Mac Apps via VPP - iTunes

I am trying to deploy Comic Life 3 to my own Mac. I decided to use the new VPP program, without the codes, to check it out. When click on Users > Me. I can see iTunes Account InformationWhether the device assigned to the user is logged in to iTunes w...  View more

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Creating an Extension Attribute for iOS

Hey all, I'm looking to create an iOS extension attribute. Namely, one for EASDeviceIdentifier, which iOS 7 and 8 use (and Exchange gathers) when setting up and Exchange account on an iOS device. We want to gather this in the JSS but it doesn't seem ...  View more

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Password Prompt when printing to smb device

Ref: https://jamfnation.jamfsoftware.com/discussion.html?id=4075 Short story: we just set up uniFlow set up at our organization so I was tasked with packaging the Secure Print drivers and printers (which I've done). When I install our printers manual...  View more

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Used to be a search Logs

Back in Version 8 of the JSS you used to be able to search a user name and see all the useage logs for that user. Is there now a similar feature? I am trying to track a users usage on a particular date. Gabe ShackneyPrinceton Public Schools  View more

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iMacs Suddenly Go Gray During Use

Hello, We have iMacs at multiple sites that go gray suddenly during use. There are no foreign letters -- just gray. The only way to restart it is to unplug the power. This started happening about a month or so ago. Have you experienced this? Seems to...  View more

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Best Practices for JSS Software Updates

Hi All, I'm still learning Casper & stuck up with SUS where i need your inputs. I have created a Software Update Server as appliance using OVA file and configured in JSS. The Netboot/Software Update server has only one branch that is roothttp:///cont...  View more

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Unable to Bind to OD after upgrade to 9.6

Since I have updated the Casper Version from 8.6 to 9.6, computers are having issues Binding to OD01. Im getting the following message: Bind 10.9 Macs Today at 8:45 AM Failed Executing Policy Bind 10.9 Macs...Binding sim009 to hbcbsf.net...Bound to A...  View more

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Technical definition of "supervised"

Good Afternoon,Is it possible to enrol an unsupervised iOS device into Casper and for the device to remain unsupervised ? Or, does the process of enrolling, automatically make the device 'supervised' - because part of the enrolment process involves d...  View more

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Script to edit 'Connect to Servers' saved favourites

Hey all, Trying to find a less invasive way of editing users Connect to Servers saved favourite addresses. Currently we swap out the com.apple.sidebarlists.plist which does the job but the user of course loses any customisation made to their Finder S...  View more

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Casper at DoD/Federal Agencies?

Is anyone here using Casper at a DoD or Federal agency? We have Casper (dev only at the moment) at (Navy research lab), but since we are DOD, we have extra security and architecture to add into the Casper mix. Any use cases or network setup suggestio...  View more

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Domain Joining

Our Macbooks join domain at following triggers. - login- recurring policy the problem is that even though the mac has joined the domain, the Inventory is not updated for a while and the smart group is not updated and keep showing that computer as dom...  View more

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