Can anyone confirm if I have this correct..... When you revoke apps from a device, they stay 'active' on that device for a time period (28 days?) before the app and its content then disappearing. Within this 'grace period' the user then has the oppor... View more
I've already submitted feedback to Apple and was told to do this via apple.com/feedback. Here’s are two issues that you may run into if you support VPP: We recently purchased an app OmniGraffle 6. However, when we went to install it through VPP we fo... View more
We've spent the day trying to figure out why Self Service no longer works after our update from 9.92 to 9.96. JAMF support is stumped too and suggests we downgrade back to 9.92. But before we do, has anyone else experienced a SS failure after upgradi... View more
I would love this feature request: JSS permissions for policy creation but not enablement please vote it up, but in the meantime I was wondering if there would be a way I could be notified when a policy is created or modified in the JSS. I work for a... View more
Ok so here is what im trying to do. We have setup our MySQL instance to use ssl and all is well, but it breaks the backup function of the jssdb utility. As there is no SSL option for it. So im trying to write a batch script to emulate that ability. b... View more
iPads vs. MacBooks I'll start with some background information: I currently work for a public school district (K-12) where we manage approximately 2800 iPad Pros 7.9 for K-4 & approximately 4000 MacBook Air’s (Mid 2012) 5-12. We did not upgrade our ... View more
I feel like I'm missing something simple, but I couldn't find anything in search--or rather, I found a lot of things in search but nothing that was what I was looking for. For updates and patches from Adobe, Microsoft, etc., I create nice Self Servic... View more
I keep getting the below error when trying to configure something in Security & privacy. Any ideas? Security & PrivacyOSXConfigurationProfile.com.apple.SubmitDiagInfo.jsp is not implemented. Check the log for more information. View more
Ok so here is what im trying to do. We have setup our MySQL instance to use ssl and all is well, but it breaks the backup function of the jssdb utility. As there is no SSL option for it. So im trying to write a batch script to emulate that ability. b... View more
We are currently running TrendMicro and are not a fan. We have been given permission to look at alternative solutions for our Apple devices. Obviously I would prefer to not run any third party tool, but assuming that is not an option, what solutions ... View more
Does anyone have any experiencing in configuring a way to open a Cisco VPN session prior to logging into OS X? Either using native tools or Cisco AnyConnect. View more
Hello all! All references I've found on this subject date back to 2011 or earlier, so I wanted to gather some feedback before applying any changes. We're running our JSS 9.96 instance on a Mid-2010 Mac Pro using OS X 10.11.5 with 24GB of DDR3-RAM; th... View more
So, I assume that my position is not that unique. Most of our users are using Macs joined to AD and login in with AD accounts. However we have some systems that are either not joined to AD or have a local account for development or some other reason.... View more
We have received some interesting post 10.12.1 update reports from our field staff which are testing Sierra for us. It seems that upon update from 10.12.0 to 10.12.1, they are seeing a FileVault enablement dialog as part of the Setup Assistant. These... View more
An update to the Jamf Infrastructure Manager is now available for download. Jamf Infrastructure Manager 1.1.0 now includes Windows and RHEL installers, allowing customers who run on Windows or RHEL/CentOS to use the LDAP Proxy Service released in 9.9... View more
Hello All, Our setup is like most, we allow app store updates only on both the iPads and Laptops. However, we have had requests to make iBooks available on both devices. Students are unable to access the iBook store because of the restriction. Casper... View more
Hi all, Some of our users figured out they can disable the MDM root certificate which seems to stop the iPad from checking in, receiving commands, and they can't be focused into one app. Does anybody know a solution to this? Thanks,Jared View more
Hi All, This just started happening. Everytime I launch Casper Admin, add/remove files then do a replication to my attached storage I get the following: An Exception of class IOException was not handled. The Application muct shut down.Exception Error... View more
Anyone got an easy way to add a bunch of computers to a smart group based on the users AD Group membership? View more
My client has a requirement to encrypt their Macs after they are built at a 3rd party build site. They should then be shipped to the users encrypted and the users should be passed the credentials separately to decrypt the device. This requirement is ... View more
Hi All I can ask your expertise as how you're setup your own software updating for your mac environment please. I would like to block our mac users from being able to do Mac OSX/security updates on their own and for admins to be able push these outs ... View more
Hi All I'm new to configuring restrictions using casper. I would like to get all your opinions to best practice and how best to achieve this. I would like to restricted certain area's within System Preferences like "Security&Preferences" or can it be... View more
Hi guys, Am trying to set up a policy that can only be ran if user putting the right password. User go to Self Service, run the policy from Self Service and then a pop up appear displaying 5 digit random numbers and to advise them to ring the Service... View more
Hey Guys, We removed our admin rights from our developers :(Because of this xcode seems to have some issues that im dealing with at this pointWe are running a script (found on jamfnation) which basically alleviates most issues as it puts the user in ... View more
Figured that Apple would have released a host of dongles in the store today only to find one... The USB-C to Thunderbolt 2 adapter and no USB-C to Gigabit Adapter. That means the only way to Netboot a new Macbook pro is to use the following Apple USB... View more
Does anyone know if there will be any issue with building and El Capitan image on the latest MacBook Pros that were released today? I realize that no one has them in hand yet, but I already have users requesting them. We can't rollout Sierra yet due ... View more
We are looking to deploy a custom developed iOS app. It is expected to get to 1GB in file size. Will I even be able to load that into Self-Service? Is there a documented limit somewhere I couldn't find? View more
Can anyone offer any recommendations for configuring systems so that users could access their desktop remotely from home over a vpn? I'm just getting started and am seeing where any user on a system could remotely view another system on the machine l... View more
Hello,i can't make carry in repair cases in my gsx account,everytime i tried to make repair i put correct serial number with same GB ,same model ,color as replacement but i got invalid serial number so why i got that error ? where is my mistake? how ... View more
So, to test the CIS Compliance scripts linked to in the presentation, I built a clean Mac with 10.11.6. and ran the scripts unaltered. However I received several errors and when re-running the CIS tool, while some settings were changed, many still fa... View more
