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Forum Posts

Link to in-house PDFs in iBooks (iOS)

I'm distributing a bunch of in-house apps that have reference materials delivered to iBooks as in-house eBooks. I want to find a way to link the two. So far I can't get beyond a URL iBooks:// but the behaviour of that just opens the last used doc in ...  View more

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FileVault Configuration Profile - 10.11 and 10.12

Hello, I'm attempting to create a configuration profile for FileVault disk encryption and when attempting to do the FileVault disk encryption at logout it fails. If I manually start it, it seems to begin doing it but I would like the config profile t...  View more

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ownCloud Sync Client Finder Extension

Hi Jamf Nation I'm trying to enable the Finder Extension for the ownCloud Sync Client, but the command does not work for all users. What I tried so far: #!/bin/sh user=`ps aux | grep Finder.app | grep CoreServices | awk '{print $1}' | sort | uniq` su...  View more

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IOS/AD password sync certificates

Hello guys, i want to keep the password of AD and IOS in sync. I know this can be established by installing a certificate on the device which will work with a token for athentication (Kerberos?), but i'm not really sure on the steps to take here. I a...  View more

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iPad block split view

Hello,I searched but not find a mean de block the split view on a iPad air.I have restriction for almost all options with a single app mode to safari but i always can use split view and launch calendar, for example... Is there a mean to block this sp...  View more

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Config Profiles deploy on some machines, but not others

Hi all, Hoping you can help me out. I'm migrating our Wi-Fi Config profiles away from downloading the .mobileconfig file and installing with the profiles command, to distribute directly. We need to do this for our User based Wi-Fi Certificates, so th...  View more

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Supervised iPads VS. Backup Restoration

Hi All, I'm sure many of you have experienced the issue that arises when you try to restore a backup of a supervised device onto a new DEP managed device, and how the iPad will get stuck in the "Installing configuration for..." page during a prestage...  View more

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Applications fail to download from Self Service

Hopefully someone can help me. I am very new at this. After upgrading to JSS 9.96 I can no longer install software from the Self Service App. Right when it gets to downloading it fails, from the logs it appears it cannot find CasperShare. So I recrea...  View more

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Cannot Push out Web Clips to Shared iPads

We are moving some of our iPads from Single User to Shared iPad mode. Found out that we cannot Push out Web Clips :( Seems very arbitrary to prevent web clips from being pushed out to iPads just because they are in Shared iPad mode.  View more

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Shared iPad cannot remove Apps

Has anyone else noticed that when you put an iPad into Shared iPad mode, that you can no longer remove an app that is installed? We have just been erasing our lower grade iPads and putting them into Shared iPad, and teachers were re-installing apps, ...  View more

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Printing issue with MacOS 10.12.1

We are experiencing printing issues with macOS 10.12. Everytime we attempt to print from macOS Sierra 10.12 machines, we get "Stopped - 'Filter' failed" and also receives problem report for "cgpdftops". We use Xerox printers so we tried the latest Xe...  View more

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Set Desktop to a Color?

Hello,We have some loaner computers that we give to students when their Mac is out for repair. I see in the "Restrictions" Configuration Profile the option to lock the wallpaper to a particular file. Is there a way to instead set the desktop to a col...  View more

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Single App Mode/Guided Access with Questar Testing

So to make things short, we have been through the ringer with Jamf Support, Questar support, and using our own knowledge and hours trying to figure this out. Issue: Questar testing for students on iPad requires Autonomous Single App Mode OR guided ac...  View more

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Remove Messages account via policy or script

We had some abuse of the Messages app here and decided to restrict it from running via a software restriction policy. This policy works fine, in that if you try to launch Messages, you just get a notice that it's been disabled. However, the students,...  View more

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Pairing devices if BT is been managed

Hello guys: I have some trouble pairing devices when Bluetooth is always on because I can't access the list of devices. Any ideas on how to do this without the need to remove the profile. Thank you  View more

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defaults write -g not working remotely on El Cap?

Greetings all, In prior years, we disabled OS X's autocorrect features on specific machines with a script + policy that wrote: defaults write NSGlobalDomain NSAutomaticSpellingCorrectionEnabled -bool false or alternately, defaults write -g NSAutomati...  View more

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Enable Location Services after imaging

Hello, I'm running into an odd issue that I can't seem to figure out. Since upgrading my image to MacOS Sierra, I can not get Location Services to turn on automatically during or after imaging. I've tried nearly every script and action that I could f...  View more

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Support line on vacation?

Did everyone decide to take a 4 day vacation? I've never had to wait more than 1-2 minutes on hold the few times I have had to call. Today the wait times have been 20 minutes the first time (before I gave up) and this time I've been on hold for 25 mi...  View more

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Calling a policy via postinstall in Composer

I'm trying to evoke a policy in the post install phase of a payload free package. I created the postinstall script in Composer and entered the line: #!/bin/sh ## postinstall jamf policy -event sierra-postinstall exit 0 ## Success exit 1 ## Failure Bu...  View more

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JSS is down - Managed Macs are crashing?

Hi all, We're having some trouble with our JSS VM right now, and whilst resolving that is our primary aim, it seems to be causing some issues with client Macs in the mean time. Ever since it went down, we're having a ton of reports of slow logins, cr...  View more

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