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leadership diagram

We are looking to deploy JAMF to bring management of our Mac's in line with similar controls like we have with our Windows computers. I am working to get approval to move forward and wondering if anyone ever created any leadership like visio diagrams...  View more

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Mac Office 2011 - Uninstall Script

Hey Everyone! We will be moving to Microsoft Office 2016 for Mac this summer. In preparation, I would like to remove Office for Mac 2011. How are you all uninstalling Office?-- Note: We did not deploy office using Casper. So, I am not able to create ...  View more

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VMware Fusion 8 with win7 VM deployment via SSP

Hey peeps, so i have been struggling with this for a few days i downloaded VMware fusion 8 > show package contents> library > deploy Vmware fusion> show package contents > 00 fusion folder> inserted .app and VM and the installer wont install.. over a...  View more

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Child Node Error

I'm installing 9.82 and I restarted the servers in the wrong order. I am now getting a 'Child Node Error' on all of the jss servers. I need to edit the database directly and change the master jss to one of my servers. Apparently the database has lost...  View more

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Dock not resetting to default state

In was testing a Dock layout for a few days. I decided to go back to the default settings I ran the command:defaults delete com.apple.dock; killall Dock The dock disappears but does not reset to default. Does anyone have any ideas hoe to reset to def...  View more

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Reporting installed apps for computer group

I've been asked to pull a report for all apps installed on Macs in our India office. I created a mySQL query which pulls based on computer name, but can't figure out how to clump the data - like apps, computername, and version together (i'm not a myS...  View more

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Anyone having issues enrolling devices with DEP today?

I'm having issues enrolling and disowning devices in Apple DEP today? Anyone else having problems - just wondering before I contact Apple for help, as all of these devices were purchased after 2011 and were purchased directly from Apple. It's the "NO...  View more

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Find My Mac, Locked Device and Future Prevention

So we might be learning this lesson the hard way, but we have an Air that a student has locked via his iCloud account and does not know the code. We've been fighting with Apple support and GSX to get it unlocked but in the interim we've begun discuss...  View more

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Anyone using ADSelfService Plus?

Does anyone have experience with this product from ManageEngine? https://www.manageengine.com/products/self-service-password/mac-os-x-login-agent.html They offer a Login Agent that allows AD password resets from the login screen. I have some concerns...  View more

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Smart Group based on policy

Is there a way to create a smart group of Macs that have not run a policy that I have created? This policy only includes a script. I have made groups based off running packages before but I am not seeing and option for scripts.  View more

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El Capitan Upgrade failing

HI All We up to 10.11 have been at build time creating a separate partition and copying the /Users folder to this separate partition and then createing a sym link on the boot partition of the /Users.This has worked well, now with the 10.11 in-place i...  View more

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Casper Self Service Installation Failed

Trying to install Casper on a local machine.Brand new (late 2015) iMac with Retina 5K, and El Capitan. Installation fails every time. Tried different user account. Tried fixing permissions. Here is the log: Feb 16 15:51:32 dhcp-140-247-172-233 Instal...  View more

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Integrating Casper Suite with BMC Remedy

Has anyone had any success (or experience) integrating Casper Suite with the BMC Remedy Action Request System, specifically the Service Request Management functionality? I can go into specific details on exactly what it is we're trying to do, but I w...  View more

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Blocking SSID

Trying to block our public SSID so students on school mac's cant join it and take it off our systems. Any thoughts?  View more

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JDK 8 u73

Hi Everyone, Has anyone been successful in packaging the JDK 8u73? I have tried to just drop the .pkg into Casper Admin and I have tried to snapshot it with Composer. Both methods fail to deliver an installer that works via Casper Remote or via polic...  View more

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Unapproved Caller Errors

Hi all, Just wanted to see if anyone was getting a bunch of Unapproved Caller errors on they're machines this morning. I think its coming from Symantec. Not sure if this is something that i'm just seeing or if anyone else is seeing this. Thanks,Ronni...  View more

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Mac App Store PKG Issues

Not sure what's different, but I grabbed the PKGs of several applications from the Mac App Store for deployment in our environment several months ago. Recently we've had some issues with imaging (related to documented product issue D-009846) but in l...  View more

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Continue policy despite errors

Does anyone know of a way to force a Policy to continue to run when it encounters an error (such as a script that can not find the elements it's trying to remove) so that the remaining items are completed anyway?  View more

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Meetup Reminder

A little late, but our February meetup is Thursday at the Apple Store on Walnut Street. We'll be doing a Terminal/Command Line 101 this month, so if you're new or relatively new to the command line, or need a refresher, be sure to stop by.  View more

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In-place upgrades

Has anybody noticed that in-place upgrades have broken? I was testing a bit yesterday and all of the sudden a package that had been working fine started telling me the installer is corrupt and needs to be downloaded from the App store. Then I tried t...  View more

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Automate Creative Cloud Packager - Auto import to JSS

Hey Folks, I am hoping just to do a little feature validation. I had this discussion on slack as well but I wanted to validate here as well. We have several different initiatives under way that I won't get in to here but one thing that has come up is...  View more

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Integrating Casper in a MaaS 360 environment

I have recently moved to a new job. They have a fair number of macs (a whole more PC's) but have not been doing anything for mobile management with them. They do use MaaS 360 to get some information but are looking at a full blown management solution...  View more

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