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Forum Posts

Software restrictions not releasing on status change

I've put in place software restrictions for student laptops that don't meet specific criteria, mainly an encrypted drive. The restriction is scoped to a smart group and exemption placed on a second smart group. Here's the workflow: Laptop A needs to ...  View more

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JAMF binary is not the current version?

Hi all, Anyone seeing this? We recently upgraded to version 9.92Now whatever I run in Casper Remote, whether installing or Update Inventory, it turns red. I run in Terminal jamf version on the client machine reports: 9.92.1466020067 Opening the log f...  View more

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Sorting categories in Self Service?

I added a new category for Printers to Self-Service but now it has placed itself on top of the other other-wisely alphabetically sorted categories. Is there a fix for this? Thanks!  View more

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LDAP authentication to Novell eDirectory

Hoping someone has some tips in getting an LDAP connection working with eDirectory. I get to the point of entering a username and password but continually get an "invalid password" error. I've changed the password to be sure and still no success. I'v...  View more

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VPP Mac Apps "Failed to Download

App distribution for Mac Store apps has been working well for the last few months. Yesterday we noticed that our iLife and iWork apps were no longer automatically installing to El Cap machines and any VPP app we have in self Service (MS Remote Deskto...  View more

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Apple Configurator 2 and DEP? Making devices supervised.

Has anyone used Apple Configurator 2 and DEP? I can't seem to get my devices Supervised. The specific features we need is having our MDM un-removable and the iOS layout. Apple supports it, our devices enroll to the JSS but nothing is supervised. http...  View more

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Remote management not working after imaging?

I tried using Apple Remote Desktop to make a Client Installer and then created a script to run kickstart in order to enable my ability to remotely manage my Mac's via ARD. It does manage to apply all the settings properly, but then does not allow me ...  View more

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JSS Backup line disappearing from Crontab

I'm running into a really strange issue. I've got two cronjobs on my JSS. I'm running it on Debian, which has been fine following the Ubuntu steps thus far. The first step is to backup the database (code from this thread), and the second is to backup...  View more

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Extension Attribute to Report Guest Account Status

I found an extension attribute on the JAMF Extension Attribute site but it doesn't work as I would expect it to, probably because we aren't using Managed Preferences. We would like to be able to report back if the guest account is enabled or disabled...  View more

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DEP requires FQDN even if domain is supplied by DHCP?

Hello all. Has anyone had experience in setting up a JSS with a partial hostname, (server.name) with DHCP providing the search domain, so that a client acquiring a DHCP address has company.com in its search domain and requests for server.name correct...  View more

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Creative Cloud

i was wondering if anyone has a way to administrator creative cloud updates as we push the licence out by user , and are looking for a way to get all the create cloud applications updated via self service . in addition does anyone have any applicatio...  View more

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Where are my Configuration Profiles?

Hi all, This must be a stupid question, but I don't know where to add in a Configuration Profile (underneath Policies on the left menu) My Casper instance is quite new, therefore there is no Configuration Profiles yet. I don't see any add buttons to ...  View more

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New Domain / Active Directory

Hi, We are setting up a new domain in our infrastructure that will be completely separate from the old one. All users are bound to AD and use mobile accounts. Can anybody share previous experiences in doing this? We would like IT admins to unbind a m...  View more

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iPads and large USB hubs

I have googled but cannot find a definitive answer to this. I have a customer that has a 'cart' with 30 iPads. He bought it before consulting IT. Basically, I discovered that it is a housing, two power strips and that is it. I ordered two of these: h...  View more

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Revoke apps - device based assignments

We have about 80 iPads that we utilize for testing specific apps for students in need of communication tools. I love the device based assignment solution, however, I am not able to add this pool of iPads to a smart mobile device group to send/delete ...  View more

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Install McAfee 10.x modules

There's a lot of topics on the Agent install (thank you to all who contributed and did the heavy lifting for the rest of us). But there's not much of anything on the modules that go with it... Namely - Firewall, Threat Prevention, and Web Control. I ...  View more

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OS X Server has failed to download

But it didn't fail to download. It downloaded completely and then failed to install. I'm trying to deploy OS X Server to a few machines and I have tried assigning it to both a user and a specific machine. In both cases I ran into this same issue. I g...  View more

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JSS not full updated (9.92)

Hello all, I have recently updated my JSS from 9.81 to 9.92, everything went well with the update but technically it is not updated... At my JSS front page I get this info: But at JDS Instances I have this: Casper Admin also says that I'm using 9.81 ...  View more

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Failover distribution point not kicking in

We have 2 distribution points set up, but as long as the master is offline the failover won't kick in. I may be misunderstanding how it works but I was under the assumption that as long as both share points have identical packages on them, computers ...  View more

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