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Forum Posts

Self Service Yosemite/El Capitan

I already have Self Service policies setup for Yosemite/El Capitan. now that these are up to 10.10.5 & 10.11.1 if I download the current installer.app for each will each .app be up to date with each OS's updates ? or will they be the base install wit...  View more

  • 610 Views
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Determine Sophos Anti-virus version

Even though the version is 9.2.8, Casper of course reports 9.2.4 since that's what the app says in its 'info.plist'. How are others getting the actual version of Sophos Anti-virus?  View more

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  • 17 replies
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OS X Yosemite installer

We are trying to deploy OS X Yosemite to several computers however finding the installation file is proving to be difficult. Does anyone know where we can can download a copy of Yosemite from Apple or another trusted source?  View more

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Smart Group - "Cached Packages <not empty>?

Trying to test out a new approach to software pushes and cache packages. Ideally, I'd like to then have a policy that runs weekly and simply installs all cached, but since I'm putting up warnings to users, I obviously don't want to bother the user if...  View more

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Limiting SSH & port 22 - how is everyone doing it?

Hello JAMF Nation, Wondering how everyone here is limiting access to port 22 in their environment. We'd like to restrict it down the subnets where the management hosts and endpoints live, so I figured I would see how others are doing this (if at all)...  View more

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How do we block VPN at a school

In supervised mode, blocking new profiles from being installed is not working. The VPNs are now setting up under VPN instead of profiles as they formally were. What else can we do. THis is a huge problem and one of the main reason of purchasing the J...  View more

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Office 2016 hanging on casper imaging

Anyone notice that office 2016 takes a long time to image through casper imaging? As in 5-10 minutes when a 7 gig OS installs in under 60 seconds. I built out office 2016 through composer and packaged it as a dmg I am using 2 SSD mac computers and ta...  View more

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Opening Sharepoint files with Office 2016 apps

Add this to the pile of weird changes since Office 2011: I discovered that if you install Office 2016 on a Mac that has never had ANY version of Office on it before, the Sharepoint browser and webkit plugins are not installed in /Library/Internet Plu...  View more

  • 1016 Views
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Supervision of existing iPads

We are new to JAMF and thinking that someone somewhere has had this scenario and came up with an answer. We have a bunch of existing iPads already given out to teachers and staff. We are going to send them the enrollment invitation so we can manage t...  View more

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Extension Attributes Question

I have a group of computers in a remote office that I need to pull the DNS info from. However, the admin at that location renamed the default interface from "Ethernet" to "LAN." This is due to having also a Metadata interface as well so each is disti...  View more

  • 675 Views
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Composer under 10.11.x

Has anyone had issues running Composer under flavours of El Cap? I am completely unable to launch Composer. It fires up briefly, requests admin creds to 'make changes' and then when supplied quits. Same for any user on the system. I've killed everyth...  View more

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Help: How to enable SSH and VNC?

I found a knowledgebase article for enabling SSH but it's from 2012 and the setting must have been moved. How do I enable SSH through Casper on managed clients? Also, how do I enable VNC and configure the password?  View more

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[OT] Script help to determine Adobe Acrobat Pro version

I need to write a script that will detect the currently installed acrobat pro version and do a ln -s on it... I have part of it hard coded so I could test it, but I need it to detect the version and plug that info in... #!/bin/sh ln -s /Applications/...  View more

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  • 4 replies
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unable to enable or disable software-updates in NetSUS 4.0

Since the update to NetSUS 4.0, when I try to enable (select) an update and press "Save", it is disabled (unselected) again. The same happens when I disable an enabled update, it in enabled again after I press "Save". In other words, the GUI does not...  View more

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Best way to package Mac App Store Apps

Hi Everyone,What do you think it's the best (simple and quick) way to package and deploy Mac App Store Apps without getting involved with VPP.I found using Composer actually works for most free Apps.Thanks!  View more

  • 675 Views
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El Capitan upgrades using "Mac App Store Apps" tab

I tried the method below to upgrade a Yosemite machine to El Capitan and it wiped the entire machine. http://resources.jamfsoftware.com/documents/technical-papers/Deploying-OS-X-v10.7-or-Later-with-the-Casper-Suite.pdf I uploaded the Install El Capit...  View more

  • 482 Views
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NETSUSLP SUS Setup/Catalog Creation Questions

I recently installed and attempted to set-up the NETSUSLP (4.0) server to move off of an aging Mac Mini SUS. The server is configured as a NETBOOT Server, (working fine) and the SUS. However, I am having issues configuring the SUS. I setup "netsus.my...  View more

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System Image Utility in 10.11.2

Ever since 10.11 the system image utility has been messed up. I don't understand the magical order to use it with automator. This is what I'm doing. I'm doing a Restore Image. I have a Mac all built the way I want and then I target boot it. Then I op...  View more

  • 443 Views
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REST API Computer Network Adapters

Hello, I am using the Casper REST API to populate our CMDB in ServiceNow. I am querying each computer record and gathering details using this Resource URL. https://your.jssserver.com:8443/JSSResource/computers/serialnumber/$serialnumber This resource...  View more

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GSX CSR via JSS?

Hello, I just started re-establishing our connection to GSX using the updated Knowledge Base article, but apparently I have run into a problem. I generated the CSR in our JSS and sent it off to Apple to get the certificate back. Instead, I go an emai...  View more

  • 654 Views
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Restrict login (lock down machines)

We have a training room that has been outfitted with Mac Minis. We have found that users are accessing the machines outside of the training class hours. They are running tests and making changes that we are not aware of. We would like to restrict the...  View more

  • 851 Views
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Configuration profiles keep re-running

Today I found that about 3 dozen machines out of our 500 managed Macs have been applying configuration profiles even after they successfully completed. It runs multiple times daily. In cases where the wifi configuration profile (import certs, then co...  View more

  • 439 Views
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Device Based VPP Not Working

anyone had success with device based VPP on JSS 9.82 and 10.11? I'm pretty sure I have it setup correctly but in Self Service I get an immediate 'Cannot install item' 'There was a problem installing OneDrive. Contact your administrator.' In the JSS I...  View more

  • 1900 Views
  • 9 replies
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Mount Issue AFTER Successful App Install

Hi there, Wondering if anyone has seen this behavior before. For context, we are on version 9.81, with our primary distribution server on a Windows 2008 R2 server, and a Mac Mini with OSX server on our local distribution point. We are using SMB share...  View more

  • 1002 Views
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