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Forum Posts

EL-Capitan cached

I have been able to cache el-capitan and users can go to self service and install it. Is there a way for me to force the macs to reboot and install it on its own we are trying to get everyone to be on the same OS and its been a year and half and I st...  View more

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ActivInspire disable check for updates

Hi all,In ActivInspire, is there a way to remove/disable the "Check for updates..." in the Help menu, or from ActivInspire Dashboard (Menu View/Dashboard/Configure/Check for updates)or from the Preferences/edit Profiles/Online Settings? Is there a pl...  View more

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Sophos Anti Virus 9.2.8 app and package

Hi All we used to generate SAV mpkg from enterprise console. but i found there is no mpkg file anymore, only with .app file. so I'm not able to deploy .app to all via casper admin and jss. i also tried to create a pkg with Composer, but after i deplo...  View more

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Indexiing stuck?

I set a dmg of the OS indexing. iThe progress bar has gone all they way across - it went all the way in about 20 minutes but has been showing as "indexing **.dmg for the last 3 hours. How do i know if its completed? The package is 7.75GB's.Thanks Joh...  View more

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Stiff-armed by Apple (spoiler: this is a rant)

Help me JAMF Nation, you're my only hope.... I am the sole proprietor of my company's IT department (approx. 75 units), a department I've been growing from scratch for a little over a year and a half. I do it all: Casper Suite, Network Services, Clou...  View more

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HP Drivers keep showing up in Software Update

I could have sworn I saw a thread on this not too long ago but I can't find it. The problem is that computers that have HP drivers (the ones from Apple) installed on them continue to have Software Update show pending HP Drivers waiting for install. A...  View more

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Config Profile, to set flash to auto update..

Right now I am using a script to update flash...and I was thinking that I would get out of the update business by creating a profile to set flash to "Allow adobe to install updates" Anybody done this? if so can you share? : ) Thanks C  View more

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Enrollment starts only after reboot

Hi When I enroll a computer with DEP I need to go trough this steps: Run setup assistant (accept configuration, create account etc.) Reboot Wait until enrollment starts Why do I have to restart the computer? PreStage Enrollment looks like this: Use e...  View more

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Accessing Remote Mac - Questions

All -Facing something new in our environment. We are almost 100% a Mac Air shop. Basically each device has one assigned AD user. A remote site in Europe is planning on purchasing and building out two Mac minis soon. Both will be headless and locked u...  View more

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Custom PLIST in Configuration Profile

I'd like to manage the Adobe Flash plugin settings in Safari using a configuration profile. I see that you can upload a custom plist file, and I've found Apple's documentation on what key settings to set (https://support.apple.com/en-us/HT202947), bu...  View more

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Cocoa Dialog

Anyone have a step by step guide to using Cocoadialog for an environment. I have been looking around for a script to delete the keychain thru self service and the one I found uses Cocoadialog. Any help with this would be awesome! Thank you.  View more

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Unable to Allow Assignment of Content

"Check that your Apple ID and password are correct and try again."" We've recently started to use VPP for free apps, and have ran into this with several students. After they get this message there doesn't appear to be a way around it. If I try to go ...  View more

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Network Home folders in an AD environment?

Just curious what people's take are on network home folders in an AD environment. I've never dealt with them on the Mac or Windows side of things but now there's some push for us to consider it. Is it reliable? Easy to setup? The OS we're running on ...  View more

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Box of iPhones

We have a box of old iPhones (5 & 5s) which are corporately owned but which end users associated with their personal email account. We would like to remove this association so we can use the iPhones again. We are unlikely to redeploy but we might be ...  View more

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Odd SUS error.....

So I got three NetSUS's working nicely in our environment and 99% of the machines are able to connect to it fine and get updates. So I've been working on that 1% and found a pattern. When they try to run the softwareupdate -l command it shows the fol...  View more

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Locking the Dock

Hey Guys! I am trying to lock the docks in our Elementary School Lab. I have the following command: "defaults write com.apple.dock contents-immutable -bool true" I have found though, I have to run it as the user. The good news is for the Elementary L...  View more

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Enterprise iOS device upgrades

Wanting to see how other businesses are handling iOS device upgrades. One year we upgrade our iPads the following year we upgrading our iPhones. We are using 64gig devices, and with apple not offering some kind of an enterprise iClould solution for b...  View more

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Extension Attribute for Acrobat Version

I searched and couldn't find an answer.I'm looking for an extension attribute to find the version of Acrobat on all our clients so that I can start the process of standardizing on a version.We have versions as old as Reader and Pro 9 up to Reader and...  View more

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New SSL Wildcard certificate. Now iPads don't check-in.

We installed a new SSL Wildcard certificate to our JSS on Monday. We've just realized that the iPads are no longer checking in. Any ideas what might be causing this? We used this method to import the certificate: https://jamfnation.jamfsoftware.com/a...  View more

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Disallow trust on new enterprise app authors

We have had some confusion in our patch around students adding additional enterprise trust certificates with the goal of side loading unauthorized apps onto their iPads. As many of you may already know, iOS 9 brought us the ability to restrict the tr...  View more

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Auto fill Purchasing fields using info from DEP

Is there any way to pull purchase information from DEP into the purchase information fields in the JSS? We use our oder numbers to add our stuff to DEP so purchase dates etc is already there it would be nice not to have to fill it out for each device...  View more

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How to change LDAP server with config files?

Hello I'm just wondering if there is an possibility to modify some XML or .conf file to replace wrong LDAP servers. Once my corporate colleagues turned off old domain controllers I lost ability to access JSS website due to LDAP connection error. Acco...  View more

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Adobe CS5.5 Premium with El Capitan

Just want to check with everyone if they manage to get Adobe CS5.5 to work with El Capitan. I heard its not compatible with El Capitan.I personally tried to install it but ended up with a pop up that a process (I think its a safariplugin something) n...  View more

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