Categories in Self Service

Antoine_Moussy
New Contributor III

Why categories are displayed twice in the Self Service ?
http://image.noelshack.com/fichiers/2014/38/1411236123-img-0001.png

5 REPLIES 5

aamitrano
New Contributor

That's the default display for self service when you have not selected specific categories for the apps available. If you select categories for apps, they will show up in each of the categories you create. The bottom most row is a listing of all the apps available in self service. We just started categorizing apps this year, and ours looks something like the attached this:

external image link

Hope this helps.

Antoine_Moussy
New Contributor III

The trouble is I selected one category which is called "Tout le monde"
Please look the screenshot below, with two categories "Tout le monde" and "Apps Profs : it is displayed twice...

http://image.noelshack.com/fichiers/2014/38/1411308062-img-0004.png

cdenesha
Valued Contributor II

This is a bug when you don't feature an app. Not sure yet if it is fixed in 9.51.

CairoJXP
Contributor

I do believe it's fixed in 9.52

Simmo
Contributor II
Contributor II

It was fixed with the latest update to the Self Service Mobile app.