Config Profile APN socket write error

khey
Contributor

Hi guys,

Recently having an issue where config profile is stucked in Pending state. There are some computers that are in pending state for a few days and suddenly the payload is applied.

Checked the log and saw a lot of Error in sending push notifications.

com.jamfsoftware.jss.pushnotification.connections.ApplePushNotificationServiceConnection@3ass0bn82. Software caused connection abort: socket write error 2017-05-26 03:13:11,861 [WARN ] [neralPool-9] [PushQueueManager ] - Error sending push notification

I have checked ports are opened for the following:

gateway.push.apple.com:2195
feedback.push.apple.com:2196

Have also done the following:
sudo jamf removemdmprofile and sudo jamf mdm
sudo jamf recon
scope and rescope the config profile.

Thanks

1 ACCEPTED SOLUTION

morgan_sd51
New Contributor II

We re-started our server and that fixed the issue for us... hopefully this doesn't happen again.
Hopefully this helps!

View solution in original post

3 REPLIES 3

morgan_sd51
New Contributor II

I'm having the same issue, Please let me know if you figure this out...

morgan_sd51
New Contributor II

We re-started our server and that fixed the issue for us... hopefully this doesn't happen again.
Hopefully this helps!

khey
Contributor

Hi @morgan.strohmann ,

We did the same.

Thanks for the update.