FileVault key visible, but reports as "invalid."

ooshnoo
Valued Contributor

Hey folks..

We gotta few Macs here that are reporting an invalid filevault key, yet the key is visible in JamfPro and looks to be "good."

anyone know what causes this and is there a fix?

Screenshot 2022-11-07 at 2.48.49 PM.png

5 REPLIES 5

jtrant
Valued Contributor

The key might be there but validation failed which means it probably won't work. Create a policy scoped to "Personal Recovery Key Validation: Invalid" and issue a new FV2 key.

ooshnoo
Valued Contributor

That's what we do... and no matter how many times a new key is issued it always shows up as invalid.

jtrant
Valued Contributor

An inventory update will probably be required.

ooshnoo
Valued Contributor

inventory update is done as part of the policy.

Nate1
New Contributor

It's not every time, but I've occasionally just had to run an inventory update and it will validate.