Hiring Mac position in Toronto

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The Leo Baeck Day School is hiring an IT Support Technician. We're a Reform Jewish school with campuses in Toronto and Vaughan. We're an International Baccalaureate World School, and we have a lot of Mac and iOS devices to support. Please come join us.

https://www.cais.ca/careers#career8764

IT SUPPORT TECHNICIAN

Position Type Administrator
Start 11/06/2017
School Name The Leo Baeck Day School*
City, Province Toronto, Ontario Posted 10/23/2017

The IT Support Technician will provide front-line support to staff and students at both campuses of The Leo Baeck Day School. Superb communication and interpersonal skills combined with technical skills are critical to providing a “white-glove” level of support. Our user-first support mentality puts people first and the underlying technology second, so you will need to have a friendly personality and enjoy working directly with users.

We are seeking a self-starter who can find solutions to a broad array of challenges, work with a plethora of personalities, and support a multitude of technologies. You will often be the only IT presence on campus.

Reporting to and collaborating with the IT Manager, you will have a chance to learn, grow and lead.

PRINCIPAL RESPONSIBILITIES:

Front-line help desk support, giving users the best possible experience
Serve as Network Administrator, Database Administrator, Support Desk, and Trainer
Manage a mixed network of primarily macOS, with some Windows clients
Configure and deploy workstations
Accurately record and track hardware assets for inventory management purposes

REQUIRED SKILLSET:

A good ability to learn and adapt quickly
Highly self-motivated with the ability to perform independently
Analytical and problem-solving abilities with a keen attention to detail
Written and oral communication skills, including strong documentation skills and the ability to clearly communicate ideas in user-friendly language

BONUS POINTS:

Wireless infrastructure management
Interactive whiteboards
Google Apps for Education
Mobile Device Management (MDM)
IIS, MS SQL, ASP.NET
Telephony

PREFERRED QUALIFICATIONS:

You should be technically strong in macOS and iOS software and hardware.
Apple Certified Macintosh Technician (ACMT)
Interested candidates should send their resume with covering letter to humanresources@leobaeck.ca

The Leo Baeck Day School values a diverse workforce and encourages applications from all qualified candidates.

PLEASE NOTE: We thank you for your application. Due to the volume of applicants, only those being considered for interviews will be contacted.

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